RushOrderTees
Questions & Answers

How easy is it to get a hold of customer service at RushOrderTees?

Asked by Daniel A. on 6/6/2019

2 Answers
Alyssa S.7/7/2020

Super easy! I had concerns about my design and wanted to see if they could reprint it in a larger font. I just reached out to the chatting service on their website, then received an email explaining my options within five minutes.
James I.6/15/2019

Well, it is easy to find the tollfree number. After that, in my experience, there is no customer service. No matter how often I call, it rings and rings and finally goes to a voicemail box. They are based in PA, eastern time, and all my calls were M-F within the 9-5 range. I cannot find anywhere on the site what the expected hours of operation are for customer service. Maybe they only work one hour a week and if you can't figure out when that is, too bad, leave a message.

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