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    SampleSource

SampleSource

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Overview

SampleSource has a rating of 4.6 stars from 67 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SampleSource most frequently mention new products. SampleSource ranks 7th among Free Stuff sites.

  • Service
    33
  • Value
    33
  • Shipping
    32
  • Returns
    8
  • Quality
    34
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9
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How would you rate SampleSource?
Top Positive Review

“Excellent samples to "try before you buy"”

Peter S.
6/17/21

I've been with SampleSource as a member for the past 8 years. They have multiple samples I can try throughout the year - tailored to what my family is interested in. What a great idea - it has helped me find all kinds of new products I never knew existed before!

Date of experience: 6/17/21
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Top Critical Review

“What has happened to Sample Source?”

Deborah B.
8/22/23

I haven't had any sample offerings from Sample Source in two years. I live in the United States. I check their website frequently. It always says Samples coming soon! But, there are no samples. Used to fill out the questionnaire, answer multiple choice questions. Afterward, many months later, I would get a Sample box with all or some of the samples I had ordered. Many times the floor cleaner would be spilled out all over everything in the box. Wish I knew how everyone else is getting samples.

Date of experience: 8/22/23
See critical reviews

Reviews (67)

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sample source (28)
Thumbnail of user peters1780
Canada
1 review
0 helpful votes
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June 17th, 2021

I've been with SampleSource as a member for the past 8 years. They have multiple samples I can try throughout the year - tailored to what my family is interested in. What a great idea - it has helped me find all kinds of new products I never knew existed before!

Service
Value
Shipping
Quality

Date of experience: June 17, 2021

Thumbnail of user suzanneh539
Canada
0 reviews
0 helpful votes
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June 23rd, 2022

I only recently learned of SampleSource and they are just amazing! They sent me a complimentary package through the mail that contained coupons and samples. Opened up my world to so many new products! Greatly appreciated and extremely thankful.

Tip for consumers:
100% legit.

Products used:
Household and food products

Service
Value
Shipping
Quality

Date of experience: June 23, 2022

Thumbnail of user treet24
Florida
1 review
0 helpful votes
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March 27th, 2023

Being what I jokingly refer to in being a "professional reviewer". I have dealt with MANY brands, representatives of products, sellers, inventors, you get the picture. Many offer much but either want positive or pro reviews, not honest presentable. Some promise extensively interactive product offers for less than ethical agreements, no use in continuing as to the negative, let's move on to the positive as in interaction within Sample Source. All upfront and simplistic in agreements. Great starter participation to start in media/consumer marketing. They very much do as they say & expect the same.

Tip for consumers:
What I just took the time to infirm your brand off.

Products used:
Sampler is a FREE product source that provides product in exchange for reviews. There are NO receipts, only product. There is no area for returns, etc as these questions are not specific to the brand. There really should be a place to omit the need to put a proof of purchase. That limits your marketability n interest to many as = a waste of valuable time.

Service

Date of experience: March 27, 2023

Thumbnail of user heatherm1976
Illinois
1 review
0 helpful votes
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January 9th, 2023
Verified purchase

I have been a member of SampleSource in the USA for many years now. You do have to be quick to get to the site once you see an email or social media post that the samples are available. It's once each season and the quicker you get there, the more you will find available to sample. They truly just want honest product reviews. I cannot emphasize honest enough, people like you want to hear what you REALLY think! Most recently I tried these savory craving treats from fancy feast and my cat loved them. So did I, it was as if I was giving him a real fabulous and fancy treat!

Tip for consumers:
Get there fast!!!

Products used:
Fancy feast Savory cravings in salmon flavor

Service
Value
Shipping
Quality

Date of experience: November 7, 2022

Thumbnail of user jarviss18
Canada
1 review
0 helpful votes
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June 27th, 2021

What I love the most about SampleSource.com is that they provide so many different samples that I had never considered before, but make sense for me to try because of my family's needs and preferences. I now buy lots of products because I received a sample from SampleSource.com. I love how easy it is, no pressure, and always fast to arrive. Its is great. I recommend it 100%,

Products used:
I ended up buying the Nature Valley bars, the Sunlight Detergent, and the Arm & Hammer Toothpaste!

Service
Value
Shipping
Quality

Date of experience: June 27, 2021

Thumbnail of user chrisl1864
Canada
0 reviews
0 helpful votes
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June 23rd, 2022

I love this website/service. It seems like there are always new and fun products to try. And they give out decent sized portions of each product, nothing worse than getting a small little mini sample that doesn't give you a real feel for the product

Tip for consumers:
It’s a fantastic site, lots of great samples to try out and get a real feel for

Products used:
Every single product, it’s like it was based completely on my personal preferences

Date of experience: June 23, 2022

Thumbnail of user christinam977
Canada
1 review
0 helpful votes
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June 27th, 2021

I have been able to find so many great products thru Sample Source! I love it when the green box shows up in my mailbox, and it has given me a chance to try products from all kinds of brands! 100% the best site! It is so hard to find the right products that work as they promise, but Sample source helps me with that.

Tip for consumers:
Get signed up!

Products used:
All of them were great and definitely a must by.

Service
Value
Shipping
Quality

Date of experience: June 27, 2021

Thumbnail of user deborahb937
Massachusetts
3 reviews
9 helpful votes
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August 22nd, 2023

I haven't had any sample offerings from Sample Source in two years. I live in the United States. I check their website frequently. It always says Samples coming soon! But, there are no samples. Used to fill out the questionnaire, answer multiple choice questions. Afterward, many months later, I would get a Sample box with all or some of the samples I had ordered. Many times the floor cleaner would be spilled out all over everything in the box.
Wish I knew how everyone else is getting samples.

Date of experience: August 22, 2023

Thumbnail of user heatherp538
Canada
1 review
0 helpful votes
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November 13th, 2020

I have been a member of SampleSource for 5 years I think. Not only do I get surprise samples based on what my family needs are, but they also send a big box of different samples for me to try in the Spring and Fall! You have to be quick to get those as they run out - but they are amazing boxes. So many sites don't actually send anything, but this one does.

Value
Shipping
Quality

Date of experience: November 13, 2020

Thumbnail of user erinh585
Canada
1 review
0 helpful votes
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November 22nd, 2022

I have been a member of SampleSource for several years. They provide top quality product samples. It's so nice to be able to "try before you buy" and that is the exact service SampleSource provides. Thanks to SampleSource, I have found many new products that are now my favourites/go-to products. I highly recommend joining the SampleSource community; you will not regret it!

Date of experience: November 22, 2022

Thumbnail of user susannat8
Canada
1 review
1 helpful vote
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June 25th, 2021

I love the fact that a company is willing to send random samples for people to try. Most of the items I have received i would have never even thought to try as I hate wasting my hard earned money on something I might not like or have to throw away. This company has given me the chance to try new things and I hope more companies would give samples to them so they can continue to send items for me to try and possibly become a customer for someone else. Thank you sample source for all you and continued success in the future.

Date of experience: June 25, 2021

Thumbnail of user jimmyj169
Canada
1 review
0 helpful votes
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June 27th, 2021

This site is great! It allows you to try great samples, without having to buy the full product. And once in a while you get these great surprise samples at your door. My dog also likes the samples a lot :) as there are always great pet related samples to choose.
Once I had to contact the customer service to change my address and the response time was great too.

Products used:
Most of the products I requested I did try!

Service
Value
Shipping
Quality

Date of experience: June 27, 2021

Thumbnail of user edwarda494
Canada
1 review
0 helpful votes
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December 22nd, 2022

Sample Source has a try before you buy product trial program and they are one of the best at it.
Always offering new products to try in return for your honest review.
Worth your time and a great experience every time.
Thank you.

Tip for consumers:
Follow Sample Source on social media and stay in the know.

Products used:
Products used are consumer food samples.

Service
Value
Shipping
Returns
Quality

Date of experience: June 24, 2022

Thumbnail of user wendyf280
Canada
21 reviews
1 helpful vote
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April 27th, 2022

SampleSource in my opinion is the best and only real opportunity to try new products! It is so easy to fill out their questionnaire to find out what you are eligible for in free product. The products always arrive in great condition and at the end of it all you just have to complete an honest review of the products you received and tried. It's so easy! Throughout the year based on your profile you may qualify for an opportunity to try something else new. You can say yes or no to receiving and reviewing this product. SampleSource is all about you the consumer and making good product choices. It's a WIN-WIN situation.

Tip for consumers:
As soon as you get word to sign up to try new products go quickly as samples get picked quickly.

Products used:
I have tried and used all of the products thru the years and left reviews as well. Most products tend to be excellent. All have arrived in perfect condition.

Service
Value
Shipping
Quality

Date of experience: June 18, 2021

Thumbnail of user serenas59
Canada
1 review
6 helpful votes
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May 20th, 2020

Wrote an email to customer service and was told if it said shipped it would ship and they dont control how long it takes. Meanwhile I never receive any samples. If you can also believe the Manager is the one that replied rudely to me as well. I have the email saved.

Date of experience: May 20, 2020

Thumbnail of user josephinep161
Canada
1 review
0 helpful votes
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January 25th, 2023

I love having the opportunity to try, and rate products before I purchase them and in this case my dogs also appreciated it, They really enjoyed trying this food, unfortunately with 4 dogs and one being a 100 lbs bloodhound it's not a practical choice for me, easier to feed them the same brand and type. But I will purchase it as a treat for special occasions

Tip for consumers:
Nope

Products used:
Pet food

Value
Quality

Date of experience: January 5, 2023

Thumbnail of user jenniferp2634
Canada
1 review
0 helpful votes
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January 16th, 2023
Verified purchase

I have been using sample source for several years. The samples we have received over the years have given us the opportunity to try new products (that we might not ever have purchased otherwise),some of which have now become a part of our regular household purchases.

Tip for consumers:
Be ready to order you samples when they announce when they are going to open it. Samples can clear out fairly quickly.

Products used:
Dog food, cat food, cleaners, free grocery coupons, teas, coffees, personal hygiene.

Service
Value
Shipping
Quality

Date of experience: January 15, 2023

Thumbnail of user lillianm213
Canada
1 review
0 helpful votes
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July 20th, 2022

I love the products that I have received from sample source. There have been a couple that didn't work for us. But the other ones that I have received have been wonderful. It's nice to be able to try something out first before buying it in a regular size and finding out you don't like it or it doesn't work for you!

Tip for consumers:
Great place to try BEFORE you buy!

Products used:
Groceries,.

Service
Value
Shipping
Quality

Date of experience: July 20, 2022

Thumbnail of user eshaver86
Canada
1 review
1 helpful vote
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June 21st, 2023

I had a great experience with SampleSource. It was easy to select the products to try. The products or coupons came right to my door. I received a helpful reminder email to review everything. I hope I get selected again!

Date of experience: June 21, 2023

Thumbnail of user nataliet435
Canada
1 review
0 helpful votes
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July 20th, 2022

Who doesn't love free? The survey was quick, and I received several great items that accurately reflected my survey answers. I found many products that I will definitely be buying for my family from now on! I love this site.

Products used:
Everything

Service
Value
Shipping
Returns
Quality

Date of experience: July 20, 2022

Thumbnail of user leahg282
Canada
1 review
1 helpful vote
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December 20th, 2023

Samplesource is great. When there are samples available, they send you a short survey. Once you answer the questions and indicate your preferences, they send you samples and coupons you might be interested in and that might be relevant to you and your household. I've been introduced to new products and been reminded about old brands that I had forgotten about. Best of all, Samplesource has let me try some products that I had been curious about but hadn't wanted to spend money on before trying. (Eg. Affresh dishwasher and washing machine cleaner)
Thanks Samplesource!

Date of experience: December 20, 2023

Thumbnail of user victorias194
Colorado
5 reviews
2 helpful votes
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March 27th, 2023

Sample source is a wonderful site to sign up for, I get around four to six products a year to try out and review from them. Review process is super simple and it's worth the two minutes it takes to do the review because it keeps you getting more products to try.

Tip for consumers:
Always review the products they send so you can stay signed up with them and get more products to try.

Products used:
Mostly pet products such as food, treats and supplements.

Service
Value
Shipping
Returns
Quality

Date of experience: January 9, 2023

Thumbnail of user emmiem
Florida
18 reviews
81 helpful votes
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August 19th, 2018

Well I have a list of sites I visit daily for freebies and this one is no exception. Every time I visit this site I have to click what country I'm in and sign in. Well after signing in I click on samples and then I get a pop-up that tells me to sign in to get samples. I have never heard from anyone who has actually gotten a sample from this sorry a@@ site.

Date of experience: August 19, 2018

Thumbnail of user sonias393
Canada
1 review
5 helpful votes
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October 12th, 2022

I was innocently chating with people online, just asking a few questions about the new process and had no idea only a few people were invited to samples. I got a message from SampleSource on Instagram's private message telling me to slow down and that's 6 postings in 10 minutes. I apologized. Even though the sample source reps messages seemed rude no hello there just my name! The way you would scold a young child. Then i asked if they had any extra samples left that they could send me. Key word EXTRA. The samplesource rep was so mean I was actually shocked that i didn't respond back as it looks to me she was trying to scold, bully me and make me feel bad for just asking an innocent question. "Sonia, seriously " is not the way you speak to someone in a professional manner. I am a nice person that's very friendly to others. But to speak down to me like I am less than you instead of saying "thank you for asking but unfortunately we do not" would've been a better answer. I felt disgusted by the response as I did nothing wrong and made to feel bad like as if i stole from others for asking just innocently if they had extra. Sample source please watch how you speak to others and be respectful of everyone regardless.

Date of experience: October 12, 2022

Thumbnail of user kristal59
Canada
2 reviews
13 helpful votes
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April 19th, 2020

After I add a ton of personal information and have my order 'confirmed', my order then is 'cancelled' by sample source because of 'multiple orders' and this has happened multiple times. Not once have I ever tried to order more than once or anyone use my devices for their own order, or have someone elses order come to my home. With an email sent all they do is blame me rather than helping and finding out what can be done to stop this from happening again, and tell me to not order again if I'm unhappy with their service. Something seems real 'phishy' offering free samples, taking a bunch of personal information, then not sending the order that has been 'confirmed'.

*Update*
Since posting my original review I have received an email from SampleSource threatening if I were to log in to unsubscribe my email to withdraw my information, as they instructed me to do so in the previous email, I would be 'trespassing' and they would inform the authorities, they also challenged my right to write my honest review of my personal experience stating I'm being 'dishonest'. I emailed back telling them to remove my information from their website if I cannot do it myself only to find they blocked my email.
See photos for copy of their email.

Date of experience: April 19, 2020

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