asked by
on 7/31/19Hi Cynthia,
Thanks for reaching out! We can definitely shed some light on what's going on.
Most box offices put the name of the original buyer on the ticket, but that's just for matters of record-keeping. The name on the ticket doesn't actually matter! When you get to the venue, they'll just scan the ticket barcode to make sure it's valid.
Best wishes,
SeatGeek CX Team