ShelHealth

They have a very large selection of the sport supplements at a reasonable price. 4th order with them and cannot say any bad words, good quality of products, long expiration dates and well packaged. Only one annoying thing that order takes about one week to be delivered and there is no option for express or one day delivery.

Loved the vitamins I bought! It's expensive but the dosage were recently to me by my doctor! Need to have it! I'll be back to buy more

This company charged me for three items, but only sent two. They have not responded to my requests for either one more item to complete the order, or a partial refund. Six weeks now, not a single response. I have read since many reviews calling this company thieves or worse.

One of the most dishonest companies I've ever bought items from online. Their shipment never arrived and several times I reported the problem by e-mail, but they never even bothered to answer me. Licensed thieves.

3 weeks and multiple emails later, no order received and not one response. Give it up, people, and close down. This company is obviously run by incompetent folks. Do NOT bother ordering anything from them. Denying cc charge.

I ordered a case of a hard to find seasonal canned soda. It arrived quickly, but damaged, and in packaging from a different store. Every can had either exploded or bulged out and was about to. The packaging was wet and damaged. Customer service stopped responding after their first message, so I tried again and they again stopped responding after one less-than-ten-word reply. Next time I'll skip the middle man or just go without - too bad it took me 35$ to learn that lesson!
They told me I could get a refund for just the product (not the shipping) if I repackaged and returned the three wet, exploded soda cases, and paid for the return shipping myself.

I posted a review on trustpilot as well, and shelhealth tried to get my review taken down, by telling trustpilot it was a false review. I had to submit a screenshot of my receipt to have my experience verified.
I wish I kept the pictures but this happened in January and I recently moved. (Computer with photos is still in storage)

Wish I had seen the horrible ratings they had! NEVER again will I order from this company... cookies were in pieces because they were to lazy and or cheap to wrap them. The bubble wrap was thrown in on top... not covering anything! Ridiculous@

Worst company ever to deal with…. Took forever to get a response from customers service about damaged products I received from them due to poor packaging with no insulation, and when they finally did respond they offered me 15% of my purchase price back as a refund! When I wouldn't accept that they tried to pass the blame onto the carrier and told me to contact them, when they are not to blame whatsoever! Been over a month now and still haven't heard back!
Still no refund on my in-edible purchase, not even offered a replacement! STAY AWAY

A one star review is one too many as they don't deserve even that. Ordered 2 pumpkin spice coffee k-cup 12 packs. Paid for priority mail, ie. 2 day. Shipping cost almost as much as the product itself! It has now been 11 days since order placed and site still shows fulfilling. Trying to blame delays on covid, which in itself at this point is a joke and a poor excuse. Billed my paypal IMMEDIATELY. Sent an e-mail stating either ship it or give me a refund. That was 3 days ago, received a email reply about the covid nonsense. Still no refund or shipping. Do yourself a favor and stay far away from these guys!

Ordered Belgian chocolate cookies. They arrived in one solid mass.
Tried contacting them. No response. Save hour money. Buy from reputable stores i. E. brick and mortar stores not from a 3rd party
Who operates out of his apartment.

Purchased 130$ worth of Paesana spaghetti sauces as cannot find in Wisconsin. 3 jars ruined in shipping.
35 lbs glass jars packed in large light duty cardboard box- Not shippers fault. Replied to text but no refund or replacement. Sent photos to prove damage. Had to wash all other jars before I could even bring in house.
Shipping was 35$. Not a trustworthy company Leaving 3 stars for shipping approximately 66% Intact.
Jim Shander

If you want to talk about lack of care in packing, go to Shelhealth! I ordered 6 packages of instant pudding at $1.98, which is outrageous because I REALLY needed that specific product. The package arrived today, just a thin cardboard envelope which looked as though it had been kicked from Miami to Wisconsin. The boxes were completely wrecked and spilling their contents. NEVER shop here!

I placed an order, and paid for it, 3 weeks ago. I have sent four emails, tried to call 10 times and left numerous messages on FB. Not one single response. I can't even get a response for an order status.

I have been trying to contact shel…
I have been trying to contact shel health for nearly 2 weeks now regarding my order that was damaged and returned by ups. I've sent several emails and called with no response. Shel
Health has not refunded my order or sent me out a new one and they have not returned any of my calls or emails.

I rarely leave negative reviews, but if it's a caution to others, I will.
I've placed three orders with ShelHealth, all very slow to arrive. On the most recent order, a gift placed on 12/4, I received emails saying the product was "Being prepared!" and "Ready to go!" The, on 12/19, I got an email saying the product was now out of stock. Of course the phone number on the site isn't operational, and I never got an answer to my initial inquiry by email. Then I messaged them on Facebook, and the person answering the messages just canceled my order, didn't even bother asking first. He/she complained they were understaffed (and this has to do with product in stock how?) Terrible service, poor communications and not transparent in their interactions with customers.

So I ordered the keto cookies from ShelHealth and they are deliciouuuuuuuus! I can't believe they have no sugar. Tastes just like the regular chocolate chip cookies. The order was delivered in slightly over a week, in a fine shape. I will definitely be back for more of these cookies.

I was told by ShelHealth that I had to contact the shipper when I did not receive my order. I contacted the shipper, FedEx, and they told me that the way it was shipped I had to contact the merchant who sent my order. So, needless to say ShelHealth would not respond to any further communication from me. Buy elsewhere, this company has poor customer service.

This is a very poor seller and please don't buy from them. This summer I ordered $41 worth of Dark Chocolate from them. Instead of shipping it in a proper shipping sleeve to prevent melting, they shoved it in a bag and it all melted. I contacted the three times before they responded with the poor response of "send us a picture". We photograghed the melted chocolate and sent them the picture. Another several emails and a case opened by paypal they offered to send me my money back on two bags of melted garbage I threw away. STAY AWAY FROM THESE LOSERS!

Was amazed by the size of the catalog - so many products to choose from. Ordered some breakfast cereal and it arrived on time. Although packaging could be better...

Do NOT buy anything from this company — better to light your money on fire — they ship old, moldy, defective products and when you try to return them or ask for a refund you will get a run around and waste your time because you have zero chance of getting anything back from them. Whatever you were thinking about buying from them— stop — go to the actual manufacturer and buy direct — these guys make nothing. SCAM COMPANY!

Happy with my order. Ordered some of my favorite Keebler cookies which are so difficult to find online. Fast Delivery & packaged well!

I was surprised how quickly I have received my purchase. Very good customer servise, reliable company, will definately buy again, many Thanks!

I always buy grocery products in this website, prices are really good, shipping and customer service are perfect too