Sirius XM

SiriusXM hardware power port was glued onto circuit board.
WTF, came unglued & so did I.
Brilliant eWaste generator & ridiculous short play list rotation too

I hardly listened to it as the songs just repeat and repeat and repeat.
WORST was when I talked to them to cancel my service. It's just way too expensive. I told them I had to sell my car to afford food and necessities and they just kept pushing me to "stream the service" at home. I said again I am BROKE. Need the money! They then charges me $40 to cancel. Wtf. Just completely oblivious to how much it costs to live now a days...then CHARGE me to leave. Unbelievably cruel. Don't go with these money hungry "people".

The music is good, but customer service is terrible. Tried to cancel my service, and spent an hour online trying to do. Very slow and agents seem to lack training on what they are doing...waste of time. Called them online and no one could speak English well enough for me to understand.so still couldn't cancel. Finally had to cancel the autopay at my bank. My monthly bill went from 20 dollars to almost 60 dollars with no notification. Do not use this service...these people are not very intelligent, and hard to deal with. Just read other reviews on here and it seems these people are ripping people off by jumping their rates without notification. Scam artists! Do not use their service.

They keep charging my credit card without permission to raise the price! They continue to raise the monthly price, and I just wanted the free trial! Don't ever give them your card info because they just keep automatically charging credit cards and continue to raise the price!

Never worked in vehicle and phone app played same music so frequently,I began to predict next song. ON any channel. Got on website to discontinue. That is I'm possible. You end up chasing your tail. I used my rocket app to do this for me with success. Later I discovered Siriusxm had charged me 199.99 thank goodness my bank knew it was crap so they didn't pay it. Please do not pay for this service. To me me thay are snakes in the grass. Thanks for reading. My one star rating is for my middle finger to Sirius xm.

Dear Sirius thank you for ruining a perfectly great app when you change to the new format. I don't know how one company could screw something so easy up so completely. My saved channels are difficult to find my favorite shows are difficult to find. What moron came up with this?

Yes I was charged $11.96 and got a discount if $9.10 the problem I do have however No email was ever sent showing it was time to either renewal or cancel your membership No they went ahead and took money off of my PayPal card and this is getting a complaint also filed with the BBB on this sorry but this is not how to handle business with a customer any good company like Spotify or Pandora they send out emails to let the customer know there renewal date is about up.

Sirius is perhaps the most immoral business I have ever dealt with in my 79 years.

For one: they quote you a price and, when you baulk, quote you a lower one, and then an even lower one.

For two (and this is just scandalous): when you wish to cancel, as I have just tried, they require you to speak to one of their agents located in a country where English is a second language and then subject you to a barrage of attempts to convince you to keep their service. My first attempt to cancel was a lengthy affair which ended in my insisting that, my account be cancelled. My request, which the agent apparently granted, was simply ignored. The agent lied. My second attempt was to call and tell them I had sold the vehicle and therefore wished to cancel. After a reasonable exchange with the agent, I was told (and this, I suspect, was another lie) that I was being transferreed to the cancellation department. The line then went dead.

I have read on the Internet about the law suit initiated by the NY Attorney General in response to Sirius' widespread attempts to hold on to customers by whatever means, including outright lying, obfuscation, wheedling coercive persuasion--which in any decent mind is tantamount to criminal activity.

The only way to beat these people is to cancel your credit card and ask for a new one. This is what I did this very morning.

I cancelled my 3 months for $1 trial after only a week because the Roku app is so limited and the phone app I'll never use and I don't own a car so can't use it there. After I cancelled on the website I could not remove my debit card. I spent an hour on the phone first with a regular call center person and then his supervisor and both told me they can not remove my debit card. They said my card would just disappear off their website after the 3 month trial is over. Don't believe it. Not acceptable and downright CRIMINAL in my opinion. My anxiety is through the roof and will be for 3 months until April 2024! I will call my bank after this review to put a stop on Sirius XM charges because I wished I would have read these reviews BEFORE I gave them a try because obviously they are criminals. My actual rating is Negative to infinity and beyond, one star is far to good for such a corrupt organization.

Ok so I bought a new car came with Sirius. I was seriously considering but every person I spoke with their English was horrible. Then I was told yeah I can use a subscription on both my highlanders then told no. Looked at news content is 90% left No NewsMax no OAN So they lost me as a customer

Only found 1 classical music channel, the majority channels are politcal-news. Since its a paid service you would think their wouldn't be ads, but no after every song there's multiple ads. So overall you might as well just listen to normal radio stations on fm or am and they will will probably better match your tastes and be cheaper.

These people are impossible! I tried, and tried again to get serious, without giving them my charge card#. I wanted paper billing. Once SiriusXM has the charge card #, they routinely keep charging the account, for increasingly higher rates when trials are done. When this happens, we must do the dance to get lower rates, or cancel. I like the service...but although the trial price is good, the normal price, to me, is absolutely not worth it.

I only use this w/ Android auto - about 6 hrs a month. They have no tier-service, so expensive. You can't cancel except by calling a human with a heavy accent. The app drops connections every 20 minutes or so if I drive long distance. The latest app is a total fluster-cluck.

The new app is awful - not user friendly at all. Where is the 'restart show' on Stern? You can't scroll through segments - it sucks. Truly sucks. My favorites are gone. Too many negatives to list.

I begged you to leave me alone, but you won't!
I will never be a customer of yours ever again, because of how you won't stop...
Don't call me or email me, and stop sending me ads in the mail.
If you don't stop, I will spread my dislike for your company all over the Internet.
Does this sound like I want you in my life, GO AWAY!
STOP STALKING ME!

The music variety has gotten worse and worse over the years. They've taken to playing the same "twenty" songs over and over and over no matter what channel you listen to. Then they discontinue channels from vehicles or move them to another location that older vehicles cannot get. On top of that their rates get higher and higher. Just try to contact them and ask why or to cancel your service. It's just like calling old phone companies, cable companies, etc. We're Sirius, we don't care, we don't have to.

I've spent hours requesting Sirius to stop streaming into my vehicle. It takes over my audio system & comes on everytime I start my car.
My free trial/account was closed after 35 min on the phone. But still the service is not stopped Many messages have been sent back & forth.
After a full morning of this, I'm still getting no where.

I discovered that Sirius was still charging me for a vehicle I had traded in. They also charged me for Platinum service that I never authorized. Speaking with employees who do not speak fluent, easily understood English just increases the level of frustration from having to call them in the first place.

I had not planned on cancelling but I got so irritated not being able to understand the rep and then getting a very snotty cancellation rep I decided I had it. They better credit me for those months I was erroneously billed for my previous vehicle.

Enough is enough.

Terrible service, awful commercials, and a nightmare to cancel it. Website does not work to cancel it, app does not work to cancel it, phone number nobody pick it up and the chat the ask you a lot of questions and keep forcing you to keep the subscription even you text 15 times to cancel it. Terrible experience.

Low on content - Artists and songs repeat. Thought I was to be a fan of 1st Wave when I got a three month trial with my newly acquired used Lexus. A lot of artists are not represented (eg. Kate Bush - a Rock and Roll Hall of Famer), Gary Numan, Heaven 17, Ultravox, just to name a few. Too much Clash, Police, Depeche Mode. They seem to be centralized cut / artist rotation per given time period. Richard Blade - not a fan and seems to be on all the time I tune in (early in the morning is by far the best time for listening.) Only game in town on this Sirius FM, 80's on 8 is way too "poppy" for my taste. Other channels like Classic Vinyl again lacks the artist and deep cuts I like. The lone 60's channel I tune away from as fast as I tune it. The Beatles channel plays more alternate takes, other artists playing Beatles songs, and solo efforts than Beatle songs! (I caught a Beatles tune on the 60's channel while they were playing Billy Preston on the Beatles Channel.) Find myself channel surfing rather than staying tuned, and a lot of times failed to find something I can tolerate. So, I may ask, what is this subscription all about? Nothing special. My CD collection is far better.

You should respect a customer that cancels because they may come back later. Sometimes people just don't want things anymore. Stop calling me! You guys call me everyday! Even after I bought a new car you told me I would have to speak with an agent to get the 3 month trial again. I'm not speaking to anyone.

I'm normally riding around town have not notice, exact same songs almost every hour. Need more variety on 64 K Franklin Praise. It's many other upbeat gospel songs and old spiritual songs for us to listen to

I love the SiriusXM app and it has alot of channels you can listen too with variety of genre music. I mainly like the premium Pandora where you can customize your channel. Its a great way to listen at home with your kids and family.The workers are very warm hearted and compassionate as well. Highly recommend to get SiriusXM Radio!