• SnapDeal

SnapDeal

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Overview

SnapDeal has a rating of 3.1 stars from 784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SnapDeal most frequently mention good quality, customer service, and nice app. SnapDeal ranks 13th among Discount Shopping sites.

  • Service
    279
  • Value
    273
  • Shipping
    273
  • Returns
    262
  • Quality
    265
Positive reviews (last 12 months): 87.5%
Positive
21
Neutral
1
Negative
2
91
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How would you rate SnapDeal?
Top Positive Review

“Focusing on the cost increasing”

SANJAY J.
7/6/24

While Snap Deal used to be a fantastic source for affordable goods, things have changed. I've successfully ordered over 9 items from them in the past, but now the prices have become quite expensive.

Top Critical Review

“Fucking unprofessional selling platform”

Mukesh M.
11/16/18

After awaiting for 3 weeks chest of drawers and no feedback from Snapdeal, they just simply offered to refund monies after none delivery. Totally unprofessional company, $#*!ing useless customer care with automated message selection.

Reviews (784)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer care (87) customer service (108) return request (22) quality products (62) product quality (39) customer support (21) delivery service (26)
Thumbnail of user joshi.sanjay61
India
3 reviews
2 helpful votes
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July 6th, 2024

While Snap Deal used to be a fantastic source for affordable goods, things have changed. I've successfully ordered over 9 items from them in the past, but now the prices have become quite expensive.

Service
Value
Shipping
Returns
Quality
Thumbnail of user anuragnegi8445
India
1 review
0 helpful votes
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June 25th, 2024

I recommend to anyone looking for a reliable and convenient online shopping platform in India. Whether you're shopping for electronics, fashion, or everyday essentials, extensive selection and user-friendly interface make it a worthwhile choice for online shopping.

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Value
Shipping
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Thumbnail of user artirwt03
India
1 review
0 helpful votes
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April 27th, 2024

I recently purchased a shoes from snapdeal, and I couldn't be happier with my online shopping experience. Their website was user-friendly, making it easy to find the perfect item. The checkout process was smooth, and I received my order promptly. The shoes arrived in excellent condition, exactly as described on their website. I'm thrilled with the quality and will definitely shop at snapdeal again in the future. Highly recommended!"

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Value
Shipping
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Thumbnail of user ronitnegi404
India
1 review
0 helpful votes
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May 30th, 2024

HI Team it is best site and service quality is awesome i have referred my friends as well keep it up, i love thier refund and replacement policy

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Value
Shipping
Returns
Quality
Thumbnail of user teddygalantelejla
Ohio
5 reviews
0 helpful votes
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April 18th, 2024

Was looking for some cosplay deco stuff, searched many websites, stopped here. They had some good things, so i ordered them... But then i've met the cutom service and shipping. Not only all responses were so long to wait, like 3-5 days, but the shipping was longer that i expect... Lost time that i could use for photos and promos...

Products used:
decorations for cosplay reasons

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Value
Shipping
Quality
Thumbnail of user kavals
Deepak J. – SnapDeal Rep

Dear Customer! We sincerely apologize for the inconvenience you have experienced. Your feedback has been duly noted, and we are committed to making necessary improvements to enhance our services. We look forward to providing you with an even better shopping experience in the future.

Thanks,
Team Snapdeal

Thumbnail of user muthyalatarun1010
India
1 review
0 helpful votes
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March 19th, 2024

Snapdeal's flexibility in payment options is a big plus. They offer a wide range of payment methods, including credit/debit cards, digital wallets, and even cash on delivery. This variety ensures that I can choose the payment option that suits me best for each purchase, adding to the overall convenience of shopping on the platform. Their dedication to accommodating diverse payment preferences and their user-friendly interface make Snapdeal a top choice for me.

Tip for consumers:
Nothing, Thank you

Products used:
T- shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user shalinim24
India
1 review
0 helpful votes
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March 19th, 2024
• Updated review

Snapdeal's reliable delivery is a significant reason I choose to shop with them. I can always count on them to deliver my orders as promised, which is essential, especially for time-sensitive items. The tracking information they provide adds to the peace of mind, and I appreciate the transparency in the delivery process. Their commitment to punctuality and transparency truly elevates the overall shopping experience, and I trust them implicitly.

Tip for consumers:
Try once

Products used:
Suit

Service
Value
Shipping
Returns
Quality
Return on product
July 5th, 2022
• Previous review

I have ordered boots from here, but I dint like the boots, I have returned the product it was so smooth to return here

Products used:
Boots

Service
Value
Shipping
Returns
Quality
Thumbnail of user chaudharykajal451
India
1 review
0 helpful votes
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March 19th, 2024

Snapdeal's hassle-free returns process is a significant relief. On the rare occasion when I've needed to return a product, the process has been smooth and efficient. Their transparent return policies and quick resolution of issues demonstrate their commitment to customer satisfaction. Their commitment to seamless returns, coupled with transparent policies and prompt issue resolution, solidifies Snapdeal as a customer-centric platform that truly prioritizes satisfaction and peace of mind.

Tip for consumers:
Try once

Products used:
Jacket

Service
Value
Shipping
Returns
Quality
Thumbnail of user aksawariya9
India
1 review
0 helpful votes
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February 29th, 2024

Brilliant app ever used no doubt. So far I have ordered 10 products and all are perfectly fine. Their product assortment is fabulous and prices are reasonable. The app UI is super smooth and user friendly. Snapdeal's model of value ecommerce is exactly what we need i.e. Best quality products at cheap prices as brands doesn't matter. Their customer support is really helpful. Complaints, if any, are resolved in 2 to 3 days. Great service I really love it and would love to order again from them 😊

Service
Value
Shipping
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Quality
Thumbnail of user rawatanupama53
India
1 review
0 helpful votes
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April 27th, 2024

I had very good experience with snapdeal as the packaging is very good and also the product quality I'm satisfied with the product quality.

Thumbnail of user sakthivelvs1995
India
1 review
0 helpful votes
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April 26th, 2024

I recently bought a trackpant and I really liked the product quality. I want to recommend Snapdeal to others as well.

Products used:
Track pants

Service
Value
Shipping
Returns
Quality
Thumbnail of user ajithk28
India
1 review
0 helpful votes
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March 5th, 2024

I purchased few kurtis from snapdeal and it was amazing,and i got the product delivery in 2days. I washed them to check their quality and i found that the quality was very good according to their price their colour didn't faded.i am very happy to shop from snapdeal.If anyone wants to buy please go ahead.Thank u snapdeal for these amazing kurtis.I always refer to all the online shoppers to shop from snapdeal

Products used:
Dohti, Oppo mobile , Electrical Item

Service
Value
Shipping
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Thumbnail of user muskanansari0343
India
1 review
0 helpful votes
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April 27th, 2024

I'm the regular customer of the Snapdeal and I love to buy product from the Snapdeal as the quality of the product is very good.

Tip for consumers:
No

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user teachabibbseogmhy
Armenia
7 reviews
0 helpful votes
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April 16th, 2024

I made 4 orders, everything fit perfectly (thanks to the consultants in the selection of sizes) Goods of good quality!

Thumbnail of user rehanak13
India
1 review
0 helpful votes
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April 24th, 2024

Sabse sasta and sabse acha. One word for them. The ordered kurti was of very fine quality and perfectly stiched

Thumbnail of user mukeshm5
India
1 review
2 helpful votes
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November 16th, 2018

After awaiting for 3 weeks chest of drawers and no feedback from Snapdeal, they just simply offered to refund monies after none delivery. Totally unprofessional company, $#*!ing useless customer care with automated message selection.

Thumbnail of user ravib56
India
1 review
0 helpful votes
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January 25th, 2022

Like the imported Nike shoe bought with them
2500 bucks worth
Bought in cod- got in 4 days
Quality is very good and thanks for keeping trust.
Writing this to review for people because I love their service.

Tip for consumers:
must visti if buying a shoes
There is a whatsapp button
You can chat them live

Products used:
Nike Air jordan1 shoes

Service
Value
Shipping
Quality
Thumbnail of user vipink22
India
1 review
1 helpful vote
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February 12th, 2021

Yes, Snapdeal sells genuine products. I recently ordered Red tape shoes for myself and they were original just like we get in Red tape outlet. I really loved the whole shopping experience with Snapdeal as it just took me few clicks to order it from their App, and I was asked to relax:-) and bingo, they delivered the product within 5 days without any hassle. Now, I have almost stopped wasting my time by going out and shop, I just check their app even for my other household needs. Amazing experience!

Tip for consumers:
Their App and customer service are very easy to use.

Products used:
I bought red tape shoes

Service
Value
Shipping
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Quality
Thumbnail of user meghag15
India
1 review
0 helpful votes
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February 23rd, 2021

No, they don't sell Fake. If product quality worries you, check other customer reviews before buying. I have got some really crack deals from them. The best thing, I shop on App, I get minimum 3 discount coupons to choose from and that translates into steal deals everytime.

Products used:
Shoes, Belt

Service
Value
Shipping
Returns
Quality
Thumbnail of user fizak
India
5 reviews
122 helpful votes
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December 18th, 2015

I brought “Samsung galaxy Tab E” Snapdeal.com. It is one of the best online website. This site available lot’s of different brand and giving more option for purchasing. I was very happy to get my product delivered on time...

Thumbnail of user amity16
India
1 review
0 helpful votes
  • Send Message
June 19th, 2021

Snapdeal is my all time favourite online marketplace place as I get the best and affordable deals. The product quality is outstanding. The delivery service is super fast. I never had to raise a ticket regarding delay of any order. They are simply fantastic and does their job wonderfully. Thanks to Snapdeal for delivering so many happiness.

Service
Value
Thumbnail of user sunnyg26
India
1 review
0 helpful votes
  • Send Message
January 21st, 2021
Verified purchase

Have been shopping for 8 years with Snapdeal, month on month. I always choose products with rating more than 3.5 and never felt a feel to return as they were all very good quality products. Delivery as usual has been quick and on time.

Tip for consumers:
Filter good rated products

Products used:
Clothing, Kids accessories, belts, Tools, daily use items etc.

Service
Value
Shipping
Returns
Quality
Thumbnail of user amitk239
India
1 review
0 helpful votes
  • Send Message
June 19th, 2021

As the title suggests, Snapdeal is so trustworthy. I have been shopping on Snapdeal for the last 2 years and bought more than 20 items and only once I had to return that too due to a size issue. Got the correct size within 5 days though. My latest order is for a power bank and I am 100 % sure that it is going to be awesome like every product. The best part is that they have started free shipping with no minimum product value. Thanks SD :)

Tip for consumers:
Go for it if you want "Brand wali quality with Bazaar wali deal :) along with absolutely zero delivery fee and awesome discount codes.

Products used:
Bottle set

Service
Value
Shipping
Returns
Quality
Thumbnail of user walterh20
California
3 reviews
4 helpful votes
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February 27th, 2014

Snap Deal does indeed have some amazing deals on clothes and electronics. But they are a marketplace so your shopping experience is not very consistent. Also they are based in India which can also present some challenges. So again use caution but hunt around for a while on Snap Deal and if you feel like taking a chance, make a purchase!

Thumbnail of user chetnat
India
3 reviews
0 helpful votes
  • Send Message
May 26th, 2020

I ordered a product from Snapdeal, I feel good while receiving it on time but got the local brand product not same as what I ordered I put it in return and refund and they will took it but never get my refund amount from last 15 days. No active customer service. Its 4th-time same experience now never gonna buy from this company.

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From the business

Online shopping site in India to shop Electronics, Mobile, Men & Women Clothing, Shoes, Home & Kitchen appliances online on Snapdeal in India.? Next Day Delivery? Zero Shipping Charges on SD Gold

Company Representative

Thumbnail of user kavals
Deepak J.

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