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    SoftwareDepot.co

SoftwareDepot.co

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Overview

SoftwareDepot.co has a rating of 4.4 stars from 112 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SoftwareDepot.co most frequently mention microsoft office, and customer service. SoftwareDepot.co ranks 24th among Software sites.

  • Service
    9
  • Value
    10
  • Shipping
    4
  • Returns
    5
  • Quality
    10
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How would you rate SoftwareDepot.co?
Top Positive Review

“Very professional”

Marc T.
7/26/17

My first contact with customer service went very well as the representative was pleasant and answered my questions in a professional manner. From now on this is where I will be buying my software. Cheers!

Date of experience: 7/24/17
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Top Critical Review

“Definately a scam”

Indian L.
7/23/21

Bought Microsoft Word with them less than a year ago, installed it and it worked for a while... but shortly after, word shut me out and told me I had no account. Went back to the website and tried to log in, but it told me I didn't have an account with that email address, even though I had multiple emails from them in that address. Definate scam, keep your money.

Date of experience: 7/23/21
See critical reviews

Reviews (112)

Rating

Timeframe

Other

Reviews that mention popular keywords

office 2016 (8) windows 10 (5)
Thumbnail of user marct18
Philippines
1 review
0 helpful votes
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July 26th, 2017

My first contact with customer service went very well as the representative was pleasant and answered my questions in a professional manner. From now on this is where I will be buying my software. Cheers!

Date of experience: July 24, 2017

Thumbnail of user jacol1
Australia
5 reviews
0 helpful votes
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April 19th, 2017

Man, the guy resolved the issue in just few minutes. It took me hours trying to fix it myself but I ended up calling them, they provided the support without any hesitations. Worth giving commendations!

Service
Value
Shipping
Quality

Date of experience: April 19, 2017

Thumbnail of user emmanm
Australia
1 review
1 helpful vote
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June 17th, 2017

I bought Office 2016 and activated it through Microsoft's website. I am happy to see that the product is linked to my email for future reinstallation. Thank you for providing cheap but quality products.

Date of experience: June 16, 2017

Thumbnail of user chrisf126
New Zealand
2 reviews
0 helpful votes
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March 9th, 2017

I had everything downloaded and written to a disk and installed in under an hour the upgrade to Office Pro 2016 was a nice touch, my only gripe is that not everyone understands how to write the. Iso file to a disk so some instructions would be nice for less knowledgeable apart from that no trouble and all software key etc. was available inside 10 minutes

Date of experience: March 9, 2017

Thumbnail of user dawsonl
Philippines
1 review
0 helpful votes
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June 14th, 2017

Bought Office 2016 and had some download issues. I contacted their helpdesk and they were very professional. Got resolved in 15 minutes and my Office is up and running! I'll be back for more, thank you guys!

Date of experience: June 12, 2017

Thumbnail of user brandonm96
Philippines
1 review
0 helpful votes
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June 27th, 2017

We came across SoftwareDepot, when researching Microsoft Office for Mac. I ordered the software from them. I got it in few minutes. Without this software, it would be impossible for me to run my business.

Date of experience: June 25, 2017

Thumbnail of user samanthac102
Australia
2 reviews
1 helpful vote
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September 2nd, 2017

You get a product that really works and guaranteed at a very affordable price. I thought at first it was a scam because the license key did not come through immediately as advertised., I chatted with one of the representative and got the key in a few minutes! Great value for money.

Date of experience: September 2, 2017

Thumbnail of user janew117
Florida
3 reviews
0 helpful votes
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October 31st, 2017

I was amazed how the prices are very low compared to other resellers yet it's the same genuine software. I tested Windows 10 and Office 2016 and both these software installed and activated successfully for me! Definitely recommended!

Date of experience: October 29, 2017

Thumbnail of user kevind138
Ireland
4 reviews
0 helpful votes
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October 30th, 2017

Very accommodating and helpful customer service! I was bombarding their chat support as I was buying my aunt software in Sydney and they answered all my questions patiently! Not to mention the software purchased was redeemed and activated successfully from Microsoft's download website!

Date of experience: October 28, 2017

Thumbnail of user yuriy41
Philippines
3 reviews
0 helpful votes
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June 15th, 2017

Awesome products and technical support. I purchased Office 2010 and 2016 and product keys worked without any hassle! Their customer even game me good pointers about the product which I really appreciate!

Date of experience: June 13, 2017

Thumbnail of user bevh25
Philippines
1 review
0 helpful votes
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August 26th, 2019

Today I dealt with several staff and found them to be so patient and courteous nothing seemed to be a bother. Leo was very helpful and waited until the whole program was downloaded and made sure that it was working - would definitely recommend them again.

Date of experience: August 24, 2019

Thumbnail of user indianl3
Australia
1 review
4 helpful votes
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July 23rd, 2021

Bought Microsoft Word with them less than a year ago, installed it and it worked for a while... but shortly after, word shut me out and told me I had no account. Went back to the website and tried to log in, but it told me I didn't have an account with that email address, even though I had multiple emails from them in that address. Definate scam, keep your money.

Tip for consumers:
Don't.

Products used:
"Microsoft" word

Value
Returns
Quality

Date of experience: July 23, 2021

Thumbnail of user felixt14
Australia
1 review
15 helpful votes
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March 3rd, 2017

I searched this company before I bought the product and their address in Australia is fake. I spoke to the building manager and he said that they are illegally using his address. I mentioned this to Softwaredepot chat line and they instantly cut me off. Also their Australia phone number always diverts somewhere overseas. There is no office in Australia, its fake address. That says something about them.

Date of experience: March 3, 2017

Thumbnail of user charlesw122
Philippines
1 review
0 helpful votes
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June 27th, 2017

The price was competitive, but the support was even better. I received my purchase confirmation immediately and the download link with the activation code directly to my e-mail address shortly after. Amazing service!

Date of experience: June 25, 2017

Thumbnail of user davem218
Philippines
5 reviews
0 helpful votes
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June 8th, 2017

My project is due tommorow and my Office 365 subscription suddenly expired. I saw their website and purchased Office 2013. Not only they delivered my order in time but I got a sweet discount and upgrade as well! You have earned a loyal customer! Thank you!

Date of experience: June 6, 2017

Thumbnail of user rhysw10
rhys w.
Australia
1 review
9 helpful votes
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May 20th, 2018

Softwaredepot.co is a scam website, their address is a hired address and their "head office" doesn't exist, calling the number supplied on their websites re directs to the Philippines, the people who answer the calls are hired to do so. I've since reported this to Microsoft, Google and soon the Police in Australia as well.

Date of experience: May 20, 2018

Thumbnail of user angusb42
GB
1 review
10 helpful votes
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July 21st, 2020

Even when the payment details aren't entered correctly, the payment apparently goes through. Everything looks complete and access is given to the software that you've supposedly paid for. Clearly a website that will collect details of cards and then will wipe your accounts out. Other red flag is if you ask them for there address, look it up and comes up with a law firm in Auckland NZ, there IP address shows Poland and payment is shown in Euros through taken in US Dollars.
Please avoid getting scammed as if you really give the correct payment details they will clear you out! Watch out for this SCAM.

Tip for consumers:
Scam beware.

Service
Value
Returns
Quality

Date of experience: July 21, 2020

Thumbnail of user claytonm29
Philippines
1 review
0 helpful votes
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August 6th, 2017

I ordered the Standard version of the software, but they let me know that they were out of stock on that. They upgraded me to the Professional version at no extra cost! I have no complaints only praises. They were fast. I will do business with them anytime.

Date of experience: August 6, 2017

Thumbnail of user troyw29
Philippines
1 review
0 helpful votes
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June 14th, 2017

Was looking for the best price and thought this was not legit. However price was so unbeatable and I went for it! Very glad I did as the product was just as it was described... I will buy from here again.

Service
Value
Quality

Date of experience: June 12, 2017

Thumbnail of user saida10
GB
3 reviews
3 helpful votes
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October 5th, 2017

Yep, another sceptic but i read reviews here and felt comfortable. Rang them up first and got a voice! Bought cs6 for $99 for a mac! Phoned them 4 times for help as not use to a mac and he got it all working quickly. Talks bit fast but you will get there. I will be purchasing a lot more from here. The below link had their products slightly cheaper than the official site: http://asrrklbawpupoxuf.depotapps.com/browse/search/?q=adobe+premiere

Date of experience: October 4, 2017

Thumbnail of user bryana50
Australia
3 reviews
0 helpful votes
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November 2nd, 2017

Had a problem with Windows 10 and instead of giving up because he never experienced it - he suggested different things until something worked. Good job Tim!

Date of experience: October 31, 2017

Thumbnail of user pauls403
Philippines
8 reviews
0 helpful votes
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February 22nd, 2017

Good thing someone referred this website to me and I was able to get what I needed. We all just need a little trust sometimes. The software is working A-Ok.

Date of experience: February 22, 2017

Thumbnail of user chesterm23
Philippines
1 review
0 helpful votes
  • Send Message
June 27th, 2017

Super easy, inexpensive way to get a copy of Microsoft Office. Totally trustworthy company. I know how hard it is to trust on-line stores, but this one is legit.

Date of experience: June 25, 2017

Thumbnail of user oscarc31
Philippines
4 reviews
0 helpful votes
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June 17th, 2017

Purchased product from company and it was sent within minutes. Instructions were simple to follow and everything worked out as expected. Would definitely purchase from this seller again!

Date of experience: June 16, 2017

Thumbnail of user charlesm752
Australia
1 review
1 helpful vote
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November 13th, 2019

I contacted Software Depot for help in re-installing My office 2016 and Ela has been absolutely fantastic. So patient and helpful I can honestly recommend them for their services. Very Happy indeed.

Date of experience: November 12, 2019

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From the business

SoftwareDepot is the most trusted re-seller of Genuine Microsoft products in Australia. Download Office for Mac! Download Project 2013 Standard and many more!

Company Representative

Thumbnail of user denisz14
Denis Z.

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