Sparkpaws

I had to return my hoodies because I measured wrong according to their chart. First, they come from China. Second, I sent 2 hoodies back and they didn't refund full amount because they smelled like smoke. No one smokes in my family so I am unsure what they are talking about but they sure kept my money. Stay away. Better hoodies other places for sure!

The shipping process leaves a lot to be desired. The international shipping company provided few details and they do not have a way to contact them outside of calling a number in China. The last-mile provider lied about delivery attempts and then actually made the delivery at midnight, which caused the package to be exposed to potential thiefs and out in the rain. Spark Paws customer support was mediocre at best. They kept providing me information I already had and did not read the actual information I provided. After two emails and a chat, I finally received the correct info for the final-mile provider (by that time I had already dealt with two other shipping companies in the process). Additionally, despite measuring my dog and using the provided sizing guidelines on their website, the clothing item is very snug on my dog. I would return it but don't want to have to deal with the shipping nightmare again.

The website presents itself as a mom & pop shop. It doesn't mention anywhere that products ship from China. This means they take *forever* to arrive. But I'm less concerned with that then the environmental impact of shipping a single package from China to the USA. I wouldn't have ordered it if I'd known it had to travel that far! Still waiting to get the items, so can't speak to their fit or quality yet.

If you own a Frenchie, these are cute clothes. But you must really consider the sizing. As long as you make sure that's the size for your dog you should have no problems. Do not go off of human sizes or what you think the size should be. My Frenchie is 26 pounds and I get the extra large on him so it's loose a little bit. Also, my husband is usually a size large I just sized up to an extra large and it's a little loose on him. The matching outfits are adorable and I get tons of compliments.

I know a lot of people have complained but I want to say mine fit great for my boxers and American bulldog. They are very nice quality and held up great when washing them. They fit great for my large dogs. Yes, they ship from China, took about 2 weeks. I have ordered from them twice. I loved them so much that I ordered more.

Love these hoodies! Very nice, soft, quality. And they wash and dry just as nice. All three of my dogs are cozy and warm now that it's cooling off in Arizona! Finally lol I recommend! You won't be disappointed

This is a one man band who uses different names in his communications to give customers the impression that there's a staff. He buys cheap from China and sells it 10 fold in the USA.
I waited 3 weeks for the dog harness to arrive. It was shipped out from China! Then the harness material was extremely thick and stiff and totally unmanageable. He gives no refunds. You can exchange it at your own expense, or he'll will give you a discount on your next PO.
Notice how his website shows hundreds of only 5 stars reviews. Odd, isn't it? That should tell you something.
Better to stay with Amazon.

Nice quality and I love the snaps the whole length of the underside easier to put on. Also the price was better than most dog apparel places especially since its for a larger dog. My pup looks so handsome in his new sweater!

My pup looks so handsome in his new sweater! Nice quality and I love the snaps the whole length of the underside easier to put on. Also the price was better than most dog apparel places especially since its for a larger dog

Buyer Beware! All items are shipped from China or Asia. I'm almost at 30 days and still have not received anything and tracking from both the Asian carrier and USPS have gone dead with no action for weeks. And no response on when I can expect a refund. My suggestion is save your money, if the order ever comes in I'm guessing it's going to not be worth the money.

Definitely do not order if you need your product in any time sensitive manner. I ordered as a birthday gift. It's been 20 days since when I ordered and it still has not arrived. Customer service has been completely unhelpful. I might as well have ordered from Alibaba at this point…. Basically the same company but just with a fancier website.

4 stars for the items once they finally arrived; they fit and they're pretty nice. 2 stars for the customer experience/support when spark paws failed to meet their advertised delivery time frame. Three stars overall.

I ordered this as a christmas gift. It didn't arrive in time for christmas, despite advertised shipping times. Customer service was somewhere between unresponsive and unhelpful, customer support is basically non existent actually and items drop ship from china.

They are pretty pricey but decent quality: however do not order if you need it for a special event, it probably won't get there in time. Shipping times advertised are just false, and you won't get any support if there's a problem. They won't refund unless you ship the item (at your expense) back to china: my order was right, but if i had had a problem, this company isn't helpful or communicative with their customers. So it's like… ok. Three stars.

They've been stringing me along saying they ran out of the items I paid for, but they'll "be back in stock soon" for about 3 weeks now. Turns out they're not even a small mom & pop shop like they claim, but actually a Chinese wholesaler, which is fine, but that's not what they say on the website. They're full of lies and excuses, but so far no sign of any actual product, which is a bummer, because I was excited for the matching sweatshirts I paid $80 for.

With how much they charge I would have hoped they were a legit company. They may be registered in Ontario, but don't let that fool you! They charge top tier prices to dropship you mediocre quality sweatshop products from China.

I paid more than what I thought was reasonable bc bought as a gift. Was told would arrive in time until AFTER order placed. Then told running late. Replied it was a gift and needed when first promised. Was offered $5 off my next order. Who ever said there would be a next order? And when I tried to return bc size and quality not as expected was told I had to pay for not only return but also a restocking fee. REALLY?! Total rip off! And terrible customer service! There are many other businesses to choose from. I'll never use Spark Paws again.

Every thing is shipped from China. Be prepared to wait a month or so. Not 3-5 business days like they state before you purchase. To expensive for goods directly from China. Feel like it is a scam. Customer service is useless. Bot that just tells you it has shipped in 12 different ways. Shipping never updates.

Ordered one item over a month ago. I have sent several emails about getting a refund am ignored and sent tracking info… it's in Japan for some reason. Refund hasn't been issued and emails are going unanswered now.

Do not use this company. It is not as advertised. I ordered multiple items over 30 days ago and still have not received them. Customer service is nonexistent. All of their products are shipped from China.

This company is a scam.
My order was placed and everything seemed completely fine, I even looked at order reviews prior to purchase but my shipment went to a fake residence in FL. Stay away and take your money somewhere else. Highly disappointed.

Spark paws recommended a size for my dog. It was the wrong size. First time order. They want me to ship it back with my own money, if they don't like the item they will charge $7 never worn. Horrible. Do not buy from here. I saw so many ads I was contemplating buying all the items but do not. Quality is also bad and sizing is wrong.

This is not a US based company. When you place an order on their website, they have your order shipped from Asia to the US. Then it is forwarded to your house. That is why it takes so long to get your order. You're being charged a high price for cheap stuff from overseas, hiding behind the guise of a pretty website with nice photos. This is a get rich quick business for someone

Ordered two hoodies, two leashes, and two harnesses from them. Both leashes broke in the first month and one of the harnesses broke as well. They offered to replace them, which is nice, but the way they broke made it not worth it to me. I asked for a full refund and haven't received a response yet. I have an English bulldog and a golden retriever, so they pull...a lot. If you have dogs that like to pull on walks, do not get these harnesses or leashes.

I ordered a hoodie for myself & my dog, plus a jacket for my dog. They're too small, but I'm stuck with them. They're really soft & the fabric is nice...

These items were slightly discounted the day I ordered & I guess that makes them 'clearance & final sale' which I found out the hard way when I tried to exchange the dog items for one size bigger.
The jacket was literally $2 off, still $48! That shouldn't qualify as clearance. I splurged to get something nice for my pup & now I've spent $70 on items I can't even use. They still have these items on the site in every size & color available. It's not a clearance item...
It feels misleading at best. Really disappointed customer service wasn't understanding at all. They don't let you exchange anything, I didn't even want my money back. :( so buyer beware.