• Stemuderm

Stemuderm

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Overview

Stemuderm has a rating of 4.1 stars from 96 reviews, indicating that most customers are generally satisfied with their purchases. Stemuderm ranks 18th among Beauty Products sites.

  • Service
    1
  • Value
    2
  • Shipping
    1
  • Returns
    1
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
0
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How would you rate Stemuderm?
Top Positive Review

“Extremely satisfied with results of products purchased.”

kathy X.
11/4/19

I was skeptical in ordering facial products online but after reading reviews I decided to give it a go and so glad! I have seen visual appearance improvement in my face from using the products. I love getting the free samples to try on products I haven't ordered. Tried them with also showing great results which has me buying more of the product line as time passes. Don't mind purchasing when it continues to help my skin look better.

Top Critical Review

“Rancid cleanser. Zero resolution from customer service.”

tracy S.
10/29/19

I've been happy with their products for several years, but not any more. I had stored some cleanser in my master bath for about 3 months before opening. When I did open, the product was completely rancid. When I notified customer service, they told me not to expose the product to extreme heat or cold. I informed them that I keep my master bath at 68 degrees at all times, so cleanser should have been fine. I escalated to customer service two more times with zero results. I am now in the process of switching to a different product. Very frustrating!

Reviews (96)

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2 weeks (3) great product (3)
Thumbnail of user AMC0805
Colorado
1 review
0 helpful votes
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February 24th, 2024

I live in Colorado with very dry weather. I've been happy with the light weight of the cream and its moisturizing capabilities. I do think it plumps and smooths my skin, feels good on. The pump bottle is a problem and the reason for 3 stars. It doesn't matter how good the cream is if you can't get it out of the bottle. The pump mechanism works only part of the time. I've had to take the bottle apart twice to get it pumping again. Very poor quality control.

Tip for consumers:
Fix the pump bottle!

Products used:
Stemuderm

Value
Quality
Thumbnail of user kathyh395
North Carolina
1 review
3 helpful votes
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November 4th, 2019
Verified purchase

I was skeptical in ordering facial products online but after reading reviews I decided to give it a go and so glad! I have seen visual appearance improvement in my face from using the products. I love getting the free samples to try on products I haven't ordered. Tried them with also showing great results which has me buying more of the product line as time passes. Don't mind purchasing when it continues to help my skin look better.

Thumbnail of user rahulk147
Maria G. – Stemuderm Rep

Dear Valued Customer,

Thank you for your honest opinion.

We truly appreciate your business and look forward to servicing your next order. Should you need assistance in ordering in the future, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Thumbnail of user mariag445
Maria G. – Stemuderm Rep

Dear Kathy,

Thank you for your substantive review and patronage.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

Thumbnail of user nicky32
Florida
3 reviews
2 helpful votes
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October 18th, 2019
Verified purchase

I've been using the product for about 2 weeks now... goes on easily and seems to leave my skin feeling "comfortable," no tightness or dryness. However, the dispenser continues to pump air, not product half the time I use it. Wondering if it's defective, or if I just received 1/2 the product that's supposed to be in it...?

* Stemuderm attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user stephaniee109
GB
2 reviews
1 helpful vote
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October 18th, 2019
Verified purchase

I have been using Stemuderm for the last few years and the difference in my facial lines almost immediately has been nothing short of amazing. Despite having to pay added shipping fees I consider it a product well worth it.

Thumbnail of user melenem
Georgia
4 reviews
2 helpful votes
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October 18th, 2019
Verified purchase

I was so impressed and grateful that the Solvadermstore Customer Service heard my story of one item missing in the shipment, believed me without hesitation and fulfilled the order immediately. That was very gracious of them and I highly recommend doing business with them! Not only are their products outstanding, their customer care is outstanding too! Thank you Solvadermstore! I am a loyal customer!

Thumbnail of user karenl1161
New Zealand
1 review
1 helpful vote
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October 21st, 2019
Verified purchase

I think the products itself is pleasant however I won't purchase again as the pump on the second bottle failed. I cracked the top off and saw it was a tube inside a very thick plastic outer tube. I think I was paying for a lot of pretty packaging.

Thumbnail of user rahulk147
Maria G. – Stemuderm Rep

Dear Karen,

Thank you for your practical opinion.

If we are able to implement any changes, it will come because of the types of constructive comments that you provided.

We truly appreciate your business and look forward to servicing your next order. Should you need assistance in ordering in the future, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Thumbnail of user mariag450
Maria G. – Stemuderm Rep

Dear Karen,

Thank you for your practical opinion.

If we are able to implement any changes, it will come because of the types of constructive comments that you provided.

We truly appreciate your business and look forward to servicing your next order. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

Thumbnail of user patriciac614
New York
1 review
2 helpful votes
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October 22nd, 2019
Verified purchase

I was introduced to this product by a friend of mine. She gave it to me to try back in February and I was amazed at the results. I have always made my skincare a priority and adding this product has really enhanced my skin even more. I have received a lot of compliments from people. I have recommended it to many women including my makeup artist. She was amazed at how my skin looked prior to adding makeup.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rahulk147
Maria G. – Stemuderm Rep

Dear Patricia,

Thank you for taking the time to submit your review.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle.

Should you need assistance in ordering in the future, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Thumbnail of user mariag445
Maria G. – Stemuderm Rep

Dear Pat,

Thank you for taking the time to submit this review.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

Thumbnail of user ilsee1
Indiana
2 reviews
0 helpful votes
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October 18th, 2019
Verified purchase

I like everything about this product. The dispenser keeps fingers out of the cream, and the cream itself is soft and applies very easily. I use it morning and night and have seen quite a difference in the appearance of my wrinkles.

Thumbnail of user joanneo40
Florida
1 review
0 helpful votes
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October 18th, 2019
Verified purchase

I noticed very quickly an improvement on the skin on my chest below the neck. Smoother and even tone and some improvement on a little bit of sun damage I had there. I think the facial skin has improved as well

Thumbnail of user williame295
Texas
3 reviews
0 helpful votes
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October 18th, 2019
Verified purchase

I am a male and most of these products are advertised towards women and I have tried many creams and lotions, they all have promises but, Steemuderm is delivering the quality of a cream that reall works. My skin has become smoother, firmer, reduced, aging spots somewhat.
I use all their products now.

Thumbnail of user elenak69
Spain
1 review
2 helpful votes
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October 18th, 2019
Verified purchase

I have sensitive skin, but this product is very neutral and soothing. I use it in combination with other products like stemnucell, ace-ferulic and night wrinkle cream suvoderm.
Love them!
I recommend them to my friends.
My mom is 70 and has great visible results: her skin has got more plump and firm. She looks easily 10 years younger.

Thumbnail of user mariag448
Maria G. – Stemuderm Rep

Dear Elena,

Thank you for the excellent review.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Thumbnail of user juliei24
Colorado
3 reviews
1 helpful vote
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October 21st, 2019
Verified purchase

I have used this according to pkg directions since purchased, but there is no visible difference. As a moisturizer it is efficient and greaseless, but that is about it. Disappointed in the claim it makes that it was supposed to provide. Will not be re-ordering.

Thumbnail of user gloriak53
Ohio
1 review
1 helpful vote
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October 29th, 2019
Verified purchase

Stemuderm is a good value. The container is a snap to operate, and the size is generous. If the container was clear, one would know in advance when to reorder. I like the non subscription policy. I am rating the results a 3 out of 5.

Thumbnail of user rahulk147
Maria G. – Stemuderm Rep

Dear Gloria,

We certainly appreciate your feedback. If we are able to implement any changes, it will come because of the types of constructive comments that you provided.

We truly appreciate your business and look forward to servicing your next order. Should you need assistance in ordering in the future, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Thumbnail of user mariag450
Maria G. – Stemuderm Rep

Dear Gloria,

Thank you for your feedback and patronage.

If we are able to implement any changes, it will come because of the types of constructive comments that you provided.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

Thumbnail of user debras531
Montana
1 review
0 helpful votes
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October 21st, 2019
Verified purchase

Very good moisturizer for my skin. I am 65 and live in Montana wher eit is very cold and dry in winters average -25 or more daytime more after dark in winters. This moisturizer has helped to moisturize and lessen dryness and wrinkles on face and neck

Thumbnail of user mariag448
Maria G. – Stemuderm Rep

Dear Debra,

Thank you for your wholesome review.

We truly appreciate your business and look forward to servicing your next order. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

Thumbnail of user shannonb374
Canada
2 reviews
0 helpful votes
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October 18th, 2019
Verified purchase

I find these products are high quality. I am using Solvaderm Ace Ferulic serum and Solvaderm Stemuderm anti wrinkle cream. I'm really happy with these products. My skin tone has evened out to the point I don't need makeup anymore. My skin is moisturized for 24 hr and looks supple and healthy. I live in a very dry climate so this is very important. Compared to very high end products I've tried like Rodan and Fields, I prefer Solvaderm. And there is no bad chemical smell. I'm really happy with this product and will use again. Just wish I was in the US and had US$ because with the exchange it's pricey. Shipping was good to Canada.

Thumbnail of user ramonat10
Kentucky
2 reviews
1 helpful vote
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October 21st, 2019
Verified purchase

Although it is pricey, it's worth every penny! The only moisturizer I have used that fully soaks into my oily skin, leaving nothing behind but smooth and soft skin. I always buy two so I'm never out.

Thumbnail of user mariag445
Maria G. – Stemuderm Rep

Dear Ramona,

Thank you for your wholesome review and patronage.

If we are able to implement any changes, it will come because of the types of constructive comments that you provided.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

Thumbnail of user janiem34
South Carolina
1 review
1 helpful vote
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October 19th, 2019
Verified purchase

Ok experience but not excellent. Just received order so just now trying it out. Dates on when purchased are incorrect so that in & of itself turned me off somewhat from this company.

Thumbnail of user mariag444
Maria G. – Stemuderm Rep

We apologize for this inconvenience, Janie! You are correct! Your recent order was on October 13,2019.

We will have it corrected. Again, our apologies.

Sincerely,
IHealth Fulfillment

Thumbnail of user donnam844
Florida
1 review
3 helpful votes
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October 18th, 2019
Verified purchase

Keeps my skin looking fresh and smooth. I am 72 years old and love the product. Always have a backup bottle because I don't want to run out. Use it everyday.

Thumbnail of user rutha173
New Jersey
3 reviews
2 helpful votes
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October 18th, 2019
Verified purchase

I just started using this product so it is a little early to see results. That being said, I like the way it makes my skin feel. It goes on easily and absorbs nicely.

Thumbnail of user rahulk147
Maria G. – Stemuderm Rep

Dear Ruth,

Thank you for submitting a review.

We truly appreciate your business and look forward to servicing your next order. Should you need assistance in ordering in the future, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Thumbnail of user mariag445
Maria G. – Stemuderm Rep

Dear Patricia,

Thank you for submitting this review.

We truly appreciate your business and look forward to servicing your next order. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

Thumbnail of user loretob
GB
1 review
0 helpful votes
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October 19th, 2019
Verified purchase

Very professional, excellent service.
Would recommend to a friend happily
They remind me promptly annually regarding y Mot an service for my car, car collection an delivery back, clean and polished.

Thumbnail of user mariag448
Maria G. – Stemuderm Rep

Dear Loreto,

Thank you for your review.

We truly appreciate your business and look forward to servicing your next order. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

Thumbnail of user angelaa1475
Australia
4 reviews
1 helpful vote
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June 2nd, 2022

Great online store with a great selection of professional cosmetics. My order was processed quickly, delivery didn't take long either. I am satisfied both with service and quality of goods.

Thumbnail of user virginias200
North Carolina
2 reviews
3 helpful votes
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October 21st, 2019
Verified purchase

I have not noticed any changes in my skin or texture after using the first bottle of Stemuderm. However, it is a good moisturizer. I will revert to my previous C serum.

Thumbnail of user bonnier128
Washington
3 reviews
0 helpful votes
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October 18th, 2019
Verified purchase

I love this product! It absorbs so well and makes your skin feel velvety. It is not greasy, and the pump container let's the product come out in small amounts so as not too get too much at once.

Thumbnail of user mariag448
Maria G. – Stemuderm Rep

Dear Bonnie,

Thank you for your honest feedback.

We truly appreciate your business and look forward to servicing your next order. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Thumbnail of user rosaliet12
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
October 18th, 2019
Verified purchase

My sister and I started using this product at the same time and both had results in about 6 weeks using it morning and evening! She tans a lot and still saw results.

Thumbnail of user mariag448
Maria G. – Stemuderm Rep

Dear Rosalie,

Thank you for your loyalty and brief review.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

Thumbnail of user shirleys260
Virginia
2 reviews
0 helpful votes
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October 18th, 2019
Verified purchase

I love this product. I have seen advanced improvement to my skins texture and tone. Some of my major wrinkles have been minimized. I think I look eight to nine years younger, which is very pleasing.

Thumbnail of user mariag448
Maria G. – Stemuderm Rep

Dear Shirley,

Thank you for your honest review and continued patronage.

We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-675-0241.

Regards,
IHealth Fulfillment

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4.1
96 reviews
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