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StoneStream Questions & Answers

155 reviews
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Here’s what consumers have asked with answers from StoneStream staff and previous consumers.

2 questions answered
100% answered in 1 day
Question:

Is stonestream a scam or a legit company?

Answer:

Definitely a legit company. I've been using a StoneStream shower head for two years and it's the best I've ever used. Boosts my water pressure unlike any other shower head. However, the plastic housing has cracked twice in the same place, even though I never dropped it. I like the StoneStream so much that I just keep buying new replacements, but cracking issue is annoying. It's a 5-star shower head, that I'd rate with 4-stars, due to the continual cracking issue.

By Robert S.
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Question:

How easy is it to get a hold of customer service at stonestream?

Answer:

Was easy. Just an email and someone got back to me within a day.

By Sunny R.
See more answers (3)
Question:

Why haven't you thought of making one that isn't a hand held for small shower stalls when you don't want all that hose?

Question:

Mine leaks from top and hole's getting clogged, can you open to clean inside?

Question:

What can be done for leaks from top of handle

Question:

How long does the rock or media last?

Question:

I am more than happy with the performance of the showerhead however, i can get the leaks to stop. leaks are at every connection.

Question:

How do i just order the stones already have the shower head?

Question:

Hi, i ordered the whole package w/ filter, hose & head but i was wondering why it doesn't come w/ something to hold the shower head in place up ontop?

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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