Storenvy Questions & Answers

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Here’s what consumers have asked with answers from Storenvy staff and previous consumers.

13 questions answered
23% answered in 1 day
Question:

Answer:

No! Please stay far away from this site.

By Traci W.
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Question:

Answer:

Honestly, I'm very surprised by these reviews too. We have over 100,000 store owners, so I suppose there are bound to be some people who didn't have a great experience. But we certainly have a lot of successful, loyal merchants.

By Jon C.,
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Question:

Is it safe to order a dress? would i get it on time? can i trust them?

Answer:

Just like Etsy or Amazon, Storenvy isn't a single seller, it's a site featuring shops hosted by a network of different sellers. My advice would be to check out the information on the page of the particular seller you're looking at. Look at their feedback and their shipping timelines, and that should give you a better idea of what to expect. Most of the sellers there are fantastic, but it's always best to do research before buying from a new person :)

By Beth H.
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Question:

I need proof that it works because every i asked said it is a scam

Answer:

Its not "technically" a scam, its just a website with a bunch of people who put up stores. The problem is many of those people are not good at running a business (and the individual store owners might be scams or might not be) and the company "storeenvy" takes no responsibility for their actions. You will have better luck on EBAY or AMAZON because there is buyer protection and actual customer support. StoreEnvy is not a 'scam', they just suck.

By Christian Z.
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Question:

Answer:

Nope i wouldn't do it... the whole site is fraud. Myself and a few other people are in pursuit of getting our money back.

By Carolyn B.
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Question:

Is this website trustworthy enough to order a prom dress?

Answer:

Each seller is independent within the site. I never got a response from Storenvy customer service, so Paypal refunded my $. So you take your chances. Ebay will refund if the item is not as described or pictured. Also look at where the item ships from, if it's China, it could take 2 weeks and more.

By Catherine C.
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Question:

Answer:

Your best bet is to pay close attention to the reviews for the seller. Much like Amazon or Etsy or eBay, each seller is responsible for their store and the things they sell in it - which means some things are going to be fabulous and some won't be. So check the reviews and make sure you know that the seller you're trying has a solid reputation with their buyers and consistently delivers a good quality product.

By Beth H.
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Question:

Answer:

I ordered something from there and never recieved it i had to finally cancel transaction through my bank. I would recomend buying from another site if you can.

By Diane T.
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Question:

How can i deactivate my account on storenvy?

Answer:

You can turn it "off" in the admin panel, but Jennifer is correct, you need to contact them to actually remove it.

By Kendra L.
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Question:

Has anyone had any experience with iasumi store? i want to order a backpack, sent them a message asking a question but didnt get a response.

Answer:

I ordered a kigurumi from this store two weeks before xmas. Got a shipping notification two weeks ago, still says "label created, not in system" store owner does not answer any emails. Will be contacting paypal to reverse charges tomorrow.

By Evelyn M.

Can’t see your question? Ask to get answers from the Storenvy staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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