• TeamFanCave

TeamFanCave

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Overview

TeamFanCave has a rating of 4.5 stars from 30 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeamFanCave most frequently mention customer service. TeamFanCave ranks 8th among Jersey sites.

  • Service
    7
  • Value
    5
  • Shipping
    6
  • Returns
    4
  • Quality
    6
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
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How would you rate TeamFanCave?
Top Positive Review

“Customer Service”

Deborah P.
4/7/21

I purchased a Miami Dolphins backpack for my grandson. When we received it we realized it was too small for what he needed. I contacted the company about returning it and they responded within 24 hours of my email that they were crediting my account and that I did NOT need to return the merchandise. They could have not been easier to work with... really GREAT customer service!

Top Critical Review

“Not Happy”

April V.
1/20/19

My son made a purchase from this website in December. The order still hasn't been received. I have sent multiple emails that have gone unanswered. There is no phone listed to call this company nor was he provided with any tracking info, so I can't even track the package. I will not be allowing him to do business with this company again. He's only 15 and he used his own money and now has nothing to show for it.

Reviews (30)

Rating

Timeframe

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Thumbnail of user deborahp853
Pennsylvania
1 review
0 helpful votes
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April 7th, 2021
Verified purchase

I purchased a Miami Dolphins backpack for my grandson. When we received it we realized it was too small for what he needed. I contacted the company about returning it and they responded within 24 hours of my email that they were crediting my account and that I did NOT need to return the merchandise. They could have not been easier to work with... really GREAT customer service!

Products used:
Backpack

Service
Value
Shipping
Returns
Quality
Thumbnail of user gb227
New York
1 review
0 helpful votes
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May 5th, 2021

Great quality college spirit gear. Bought a whole variety for my son on his commitment to his college. Great quality items. When we had a question regarding an item, customer service replied immediately with great care. Will definitely be shopping here again!

Thumbnail of user aprilv26
South Carolina
1 review
6 helpful votes
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January 20th, 2019

My son made a purchase from this website in December. The order still hasn't been received. I have sent multiple emails that have gone unanswered. There is no phone listed to call this company nor was he provided with any tracking info, so I can't even track the package. I will not be allowing him to do business with this company again. He's only 15 and he used his own money and now has nothing to show for it.

Thumbnail of user lisal318
New Mexico
1 review
2 helpful votes
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November 16th, 2017

Im extremely happy with the U of Miami dangle earrings I ordered. They are fun and lightweight so they will be perfect for showing spirit at sporting events. The postal service messed up delivering my order and Fan Cave fixed it. I got my earrings in time to give them as gifts at an out-of-state family function. Thanks, Fan Cave!

Thumbnail of user markp3261
Poland
4 reviews
6 helpful votes
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December 16th, 2023

Teamfancave.com has undoubtedly become my go-to destination for all things game day and tailgating. As a fervent sports enthusiast, discovering Team Fan Cave has significantly elevated my fan experience.

Thumbnail of user sanah14
Florida
1 review
0 helpful votes
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July 16th, 2021

I purchased the TN Titans cheese board accidentally twice and contacted seller to return the item and to my surprise, he responded promptly with a refund and purchase options. I've never experience this type of professional courtesy and wanted to thank Rodney publicly for his generosity. He is a good servant to his products, customers and self and truly a blessing. I have purchased from his company in the past and will definitely order from him again.

Tip for consumers:
Best site to purchase NFL products at a reasonable price.

Products used:
cheese board TN Titans

Service
Value
Shipping
Returns
Quality
Thumbnail of user paulaa41
Michigan
2 reviews
0 helpful votes
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June 15th, 2017

Team Fan Cave is a small family business in Michigan. All orders ship out within one week and once enroute you will receive an email with usps tracking #
As a Shopify merchant store all transactions are 100% safe. All items sold are official licensed merchandise.

Thumbnail of user richardv575
Arizona
1 review
1 helpful vote
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March 28th, 2021

The products were as described. But the Customer Service was one of the best I have come across within the last year. They handled my special request the very same day I requested it. Did I forget to mention this was on a Sunday. Hats off to the Teamfancave customer service & shipping staff for a job well done. Good customer service has become a lost art but not a Teamfancave.

Thumbnail of user kamilk28
Poland
5 reviews
0 helpful votes
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November 30th, 2021

If you're a true football fan then you have to pay attention to this service actually. I am a true football fan and I can't imagine my life without football. I believe that if you're loyal to something, then you must have to express this loyalty. So, I have decided to acquire some of the staff from my favorite football team. I ordered here backpack and couple of t shirts. Everything was quite fast and i din't have to wait for centuries in order to get my purchases. I guess that th customer support here is pretty responsive and polite.

Thumbnail of user brandont243
Idaho
1 review
1 helpful vote
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October 19th, 2021

I was able to get some mini helmets I had been looking for all over. They were quick to ship and when there was some confusion on the order contents, they clarified and responded very quickly. Extremely happy.

Thumbnail of user ingvard
Austria
6 reviews
1 helpful vote
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December 2nd, 2021

I'm not a fan of baseball however my close friend is. So, I have decided to make a surprise for him on his birthday. I tried to find various things about baseball and various souvenirs. I surfed the whole internet and I was doing it for the whole, but my final destination was this website. There are plenty of trinkets which are created specially for baseball fans. I asked customer support to help me with things to gift to my friends and they helped me a lot actually. I ordered some things and the shipping was pretty fast. I gifted these things to my lovely friend and he was very delighted. It was the best gift for him, and this is the best service for buying goodies.

Thumbnail of user rebeccam1454
Ohio
1 review
0 helpful votes
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May 22nd, 2021

Totally appreciate the honesty and help of this seller, they could have sold me decals that were completely different from the stock photo like umpteen other sellers on the internet have done but they responded to my msg and canceled the order and suggested a good place for me to find the exact decals that I need. There needs to be more decent, honest, and helpful businesses like this one on the internet

Tip for consumers:
Very friendly, honest, and helpful seller you just need to communicate with them

Service
Thumbnail of user desireea16
Wisconsin
1 review
0 helpful votes
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May 9th, 2019

I ordered a cute necklace for mother's day and i emailed asking if it would arrive on time and the seller contacted me same day and upgraded my shipping. It arrived in plenty of time and is a very cute official NFL peice of jewelry. I'm very grateful

Thumbnail of user jenniferf365
Ohio
1 review
0 helpful votes
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May 5th, 2019

Item shipped was the wrong item, no big deal, it happens. They did send the correct item asap to correct the mistake. Very easy to contact and made things right. Fabulous experience with this company!

Tip for consumers:
No tips necessary. What you see is what you get.

Products used:
Pittsburgh Pirates pint glasses.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ginop16
Ohio
1 review
2 helpful votes
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July 29th, 2020

How can anyone trust this bs site/fake co?. I own a company, and have a address and phone # for customers to access!. Why the fu$@ dont they?. Cuz its a bs site!. Dont order or your an a$$hole!. Who ever is giving 5star reviews either works there or helps run this pos site!. My order was wrong and missing pieces!. And they shipped it that way!. Thats what you call a scumbag bs co.!

Thumbnail of user trents67
Texas
1 review
1 helpful vote
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March 29th, 2021

I purchased 7 sport card display cases, but bought the wrong size by mistake. Their return process was the easiest i've ever seen and far surpassed my expectations.

Thumbnail of user mikes617
Michigan
1 review
0 helpful votes
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October 26th, 2017

Every order I have made has been received as promised on time and I've had no issues with this company. Any sports fan should consider this source for your needs. I am a returning, loyal customer.

Thumbnail of user anthonyf497
Texas
1 review
0 helpful votes
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October 2nd, 2020

Purchased 100 mini snap tites and was impressed about the price and quality. Shipping took only 2 days! I already have put card in the snap tites. Will do business again!

Thumbnail of user robbs5
Michigan
1 review
0 helpful votes
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October 28th, 2017

Had a sizing issue with an item I purchased, prompt, and easy to deal with! Very good selection and will definitely be back to buy during the holidays!

Thumbnail of user gloriap289
Missouri
1 review
0 helpful votes
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August 2nd, 2021

Totally surprised with their incredible communication with me about a product and a return of an item. They handled it with such professionalism and satisfaction. I will be shopping with them again!

Thumbnail of user h.c.w
Texas
1 review
0 helpful votes
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May 4th, 2023

I am not paid to leave this 5 star review. I ordered a cup from another site. Got the wrong cup 3 times. Got the right cup on the first order. Thank you very much.

Service
Shipping
Quality
Thumbnail of user daves150
Michigan
3 reviews
11 helpful votes
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December 1st, 2016

Team Fan Cave is a SCAM they never shipped my order but charged my credit card and when i looked up their address it is a UPS Stores address. Do NOT buy from this website also hometeams.com has the same FAKE address. The BBB has a lot of complaints from customers that never received their order. FRAUDULENT WEBSITE!

Thumbnail of user liah10
Michigan
1 review
0 helpful votes
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October 26th, 2017

One of my friends recommended TFC & I'm so glad they did! They have great prices and a great selection! Highly recommend checking them out!

Thumbnail of user jamesb3564
Canada
2 reviews
0 helpful votes
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August 23rd, 2020

I used this service in order to make a present for my older brother. Everything was ok. My brother was happy

Thumbnail of user nahnah.williams
Georgia
1 review
0 helpful votes
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June 14th, 2023

Bought seat covers took forever to get them.s hooks weren't in packages texted 3 times no response.poor customer service and delivery.

Service
Value
Shipping
Returns
Quality

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About the business

Teamfancave.com is your game day tailgate headquarters. Team Fan Cave offers NFL, MLB, NBA, NHL & NCAA fan gear to help you create your man cave.

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4.5
30 reviews
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