The Beauty Place

Stay away!. Any company that does not have their products' back and cannot take refunds is to be ignored. There are too many other options for buying quality beauty products without gambling your money.

Great prices for their hair products and they always have deals (free gifts, with purchase, etc.). Good customer service & pretty quick shipping. On the down side, some of their popular products are often out of stock, but if you keep checking, they'll eventually be in stock. And most importantly, free shipping for purchases $50 or more - even to Hawaii (a rare find)!

I recently started using this facial oil at night as part of my bedtime routine and its been simply amazing! The hydration it provides my skin makes it feel baby soft in the morning while reducing any redness Ive had to enhance a healthy much-desired glow. Totally worth the investment - just a few drops is needed at night this product will go a long way. 5 Stars- Hands down!

They claim that their skin medica tns serum is authentic, but they are not a registered retailer. When I got my bottle, some of the writing was etched off and it did not take even 1 pump for product to come out. The writing was also a bit off center. Customer service was also poor, when I called to complain, they said that they needed to inspect it before issuing a refund rather than refund upon receipt of the product like any other reputable company. Do not waste your money here. If you are going to spend the money for this product, go through a registered dealer so you know the product is legit.

I ordered a twin pack of shampoo/conditioner. I received an email saying the order has shipped, but it does not contain a tracking number. Forget trying to email or call these people, it is definitely impossible. Not a happy customer right now, it's been over 3 weeks since I placed my order.

It's bulls***! You pay only 0,99$, but you automatically subscribe to a plan and after 3 days you are charged 25$.
I did cancel on time, thank god. Also, when you try to get the refund they will not respond directly to what you asked.
If you paid with PayPal cancel the automatic payments right away, don't just cancel on your profile settings. It might not be enough.
Another thing is if you paid with PayPal, asked them the refund directly. Send them prints about the website, the reviews, explain exactly what happened. You are much more likely of getting the refund with them.

One last thing, the reviews from TrustPilot that they have on their website are all lies. I will upload two photos with the difference.

Scam. Nowhere's do they tell you you're subscribing to pay $30 after a free trial or one day trial. Which they don't tell you is a trail and that you will be charged. Anyways with the purchase of your supposed one day trail, I didn't receive not a damn thing. You get nothing! STAY AWAY from these thieves! They are sneaky soulless snakes! Look for style info for free on Pinterest or Insta. Not from these scammers.

I placed an order on this website two weeks ago. I ordered skin care products and thinning hair shampoo for an awesome price! They emailed me a confirmation when I processed the order, and then got another email confirmation when the order shipped with a tracking number. It was regular service. I live in California and I got free shipping with UPS. I received shipment in 4 days! Surprised but very impressed. Will order again.

This is the first and last time I will ever purchase from the Beauty Place. My item arrived broken and the company insisted I was at fault because they "check all items before they go out". I'm waiting to see if they will send my refund as they did not offer to replace it with a working item.

I placed an order from the beauty place and im still trying to locate my product it's been over a week and going on two im getting run around tried to call today I think the phone has been disconnected I guess no product or money back beware

SkinCeuticals serum, did not come in a box, bottle was not filled to top, smelled like bleach on finger after 12 hrs, 2 soap washes and a salt scrub. Smell on finger (after applying) feels itchy and tight like after a day at the pool. The bleach smell would not go away. Product clearly fake. This site should be shut down.

They are putting fake product in their empty containers, and selling them to
Unsuspecting people. My most recent case in point... Dandrene Shampoo.
The contents of the container, which they sold to me for $50.00, is definitely
Completely bogus... I know because this was pulled on me before. And they corrected it then, only when they got caught. I actually forgot about my past dealing with The Beauty Place.com, and accidentally ordered again, from them. I've used Dandrene products for years., and there are a lot of very bad online sellers out there. Please AVOID this seller and spend your hard-earned money wisely.
P.S. They are extremely difficult to contact after a sale... maybe impossible!

I have been using image skincare for years. I always order direct from manufacturer but found it cheap on their website, so I decided to give it a try. Their product gave me chemical burn all over my face. After speaking with someone who sells image skincqre in their medical spa, I learned that what I paid is less than her purchase price for resale. It is fake... I reached out to the beauty place and they offered a refund more than what I paid and also tried saying that image skincare has changed their "formula" which i found out is also not true. So bummed. Save your money and buy the real stuff.

The skin ceuticals product I ordered arrived promptly. It is definitely fake. I compared the packaging and product with the one that I purchased full price at the doctor's office. Shame on me for not reading the reviews prior to ordering. Just trying to save $$$$. Bad decision.
Should be no stars but it won't submit without a star!

I ordered Perricone MD eyelid serum & they sent me an empty bottle. Customer Service claims this isn't possible bc they weigh all shipments. Do NOT buy anything fr these scammers EVER! I want to rate them zero!

I purchased from this company and never received it. No response from the company either as far as customer service. I was sadden by the reviews I saw that claimed the same thing. The only difference between me and the other people leaving the reviews is I'm not stopping until they are shut down.

Worst service iv ever seen in my life what do you guy have no customer service reps working. You must only have one line available wtf... i wont EVER buy anything from you scam bags again... YOU GUYS S. U. C. K

I ordered product over a week ago and still have not received. I tried to log into my account and that password will not work ( I know it is the correct password). I requested the link to reset password and never received the email as stated on the website. This place is a joke. Do not waster your time ordering from here.

I will never shop here again. I ordered the Jane Iredale Purebrow brow gel and used it twice. Both times my skin broke out with an allergic reaction--bumps and itching. I called about returning the item, and was told that even though it's not in their written policy, I should not have ordered something I had not used before, and that any opened items are non-returnable. What kind of a customer policy is that? How will you know if it works if you don't try it?

When finishing my checkout I noticed a tube of hair product I had not selected. It was only. 99, but I didn't want it. When I tried to go back and remove it the site said I would lose all information entered. It appeared this was calculated to get the customer to just accept the small charge and move on. When I received the order the item was a sample size labeled "not for resale". I also had malware planted on my computer at the same time I was purchasing from them. Perhaps coincidence, but I place so few orders and only from secure sites, so I suspect it was their site.

I received the product, and it didn't pump. Numerous contacts to them went unanswered, until I contacted PayPal. After I returned the item, they called and said that it was now pumping, and I agreed to let them send it back. It was not returned, and again no response to numerous customer service contacts. I'm out $59, and they have no accountability.

The products which I have received are not properly sealed and packaged. I have reported the same to the customer service representative Emma. She tried very hard to make sense and the product which they delivered was genuine. And started arguing that I have thrown the product packages into the trash. Never had this kind of experience with a Customer Service representative. I have placed many similar items from other websites that are good and genuine and I was never disappointed. This was the first time I have placed my order from THEBEAUTYPLACE.COM which is absolutely fraud and fake. Please stay away from this website and do not waste your hard-earned money. If there was an option I could have given a zero-star to this Fake Website.

I recently ordered 10, eight ounce containers of Peter Thomas Roth lotion. What I received isn't even close to the real thing! I spent $90 and desire a full refund. The lotion I received is of a watery consistency, very cheap with no scent. Peter Thomas Roth is a very rich, moisturizing lotion with a very clean, masculine scent. What I ordered is definitely not the real thing as I've been using this product for 15 years! I've open a case with PayPal and hope to have it resolved ASAP!