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The Classy Home Questions & Answers

17,531 reviews
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Here’s what consumers have asked with answers from The Classy Home staff and previous consumers.

5 questions answered
40% answered in 1 day
Question:

What made you choose the classy home over similar businesses?

Answer:

Wanted to give another business, business instead of Amazon. Assy Home Screwed me. Ordering EVERYTHING I BUY FROM AMAZON FOREVER! Later Assy Home

By Afanasij M.
See more answers (2)
Question:

How easy is it to get a hold of customer service at the classy home?

Answer:

You can't - you have to email - no number - its ridiculous

By L S.
See more answers (6)
Question:

Does "in-house" placement include assembly, if needed?

Answer:

No. It only includes bringing it into the home, up to one flight of stairs-in the room you prefer.

By michael k.,
See more answers (2)
Question:

Esperanza patino ordered a dresser with mirror advertised on dec 31 called and spoke with a lady said it did includes mirror -was a good price recieve

Answer:

Hi Esperanza, After reviewing the phone conversation, I verified that the mirror was not mentioned as well as the item number provided was just for the dresser. Additionally, the representative sent you a quote for you to review and place the order. As a courtesy, our team agreed to offer the mirror to you for a great deal price. We are sorry for the inconvenience this has caused you. Please let us know if you are interested in purchasing the mirror.

By michael k.,
Question:

Can you track your order?

Answer:

Hi, Marcus thanks for reaching out to us. Yes, you can always check order status online. Once an order ships we provide you with tracking information so you follow teh shipment. If you have any other questions feel free to email us at Support@theclassyhome.com. Thank you!

By michael k.,
Question:

Do you deliver to puerto rico?

Question:

Hi, can i get a call or email about my order. i'm upset that i have not gotten a response to my previous messages.

Question:

Question:

Question:

Need more details about an item no:210365

Can’t see your question? Ask to get answers from the The Classy Home staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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