Can I return a piece of jewelry if I didn't like it?

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Can I return a piece of jewelry if I didn't like it?

asked by Mimi B. on 4/12/16

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Stan G. [The RealReal Rep] · Answer 1 · 2016-05-06T10:32Z

Stan G. [The RealReal Rep]

on 5/6/16

Hi Mimi!

Janeen is right! You can return all items that are not posted as Final Sale. On each product page, if you click the Return Policy tab you'll be able to see, before purchasing if the item is final sale, returnable for a Store Credit refund, or returnable for a refund in your method of payment.

If you have any questions or concerns about our Return Policies, please reach out to our Customer Service Team via phone at 855.435.5893 x1 or via email at CustomerService@therealrea.com and we'll be happy to assist!

Happy Shopping!

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Janeen L. · Answer 2 · 2016-05-02T07:02Z

Janeen L.

on 5/2/16

I have returned things with no hassle at all.

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Cindi F. · Answer 3 · 2019-02-11T06:11Z

Cindi F.

on 2/11/19

Be very careful returning jewelry. I returned two sets of earrings with two clothing items and NEVER received credit for the returned jewelry!

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