The RealReal
Questions & Answers

Why do all the reviews indicate the reps were nice in solving problems? Shouldn't the reviews be positive about the purchase and product received?

Asked by F M. on 6/3/2018

3 Answers
June T.4/3/2019

We comment about how nice the reps are about solving problems because they have so many problems!
M M.7/27/2018

Buyer beware I find the positive reviews questionable at best
Like they say anyone can post a review...
Items that arent authentic are sold here they cannot and do not have the ability to authenticate every item I know from experience
TRR S.6/3/2018

Hello,

Thank you for your inquiry. Please understand that the reviews we received have been published.

The forum is open for all feedback. All customers are welcome to share their experiences regarding our products and services.

Please let us know if you have any further questions.

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