asked by
on 6/9/13Because I sent in 575.00 worth of clothes and recieved 8.00 in credit, half of them had tags still on them and were high priced items. When I asked for proof why they did not take them in they said they had stains on them. I asked for pics because they were brand new, they squirted water on them and took a pic. It takes a couple months to even get your credit and when you buy womens clothes, half the time I was sent stained or childrens sized clothes, TWICE is a much better company.
I would contact someone at your local bank branch. I had a problem at another website where my bank info was hacked and unauthorized charges made to my account. The nice account manager at the local bank made one phone call and the charges were removed from my account. Bank employees have direct routes to solving problems that we don't!
I have purchased from the site and was very happy with the things I bought. Also I was happy with the first bag I sent to them. However, the other bags that I sent in, none of my items were ever listed. I checked all items sent in very carefully and was disappointed that none were accepted. I know I followed their guidelines to the letter. I'd say be wary of the site. Is getting $10.00 off something worth your risk of being disappointed or feeling scammed?