I've placed 3 big orders in the couple of days. After reading customer's reviews, i would like to put the stop on my order. Please advise

Question

thredUP Questions & Answers

6,165 reviews

232 questions & answers

Ask a question See all questions

I've placed 3 big orders in the couple of days. After reading customer's reviews, i would like to put the stop on my order. Please advise

asked by Ellie M. on 3/3/22

1 Answer

Add your answer

More questions about thredUP

Can I sell my clothes to you?
Why aren't you processing my Kit #B2XRH-XKEEX. You've Received it on 9/22/23 and keep delaying (est. To be processed on 2/3/24)
What are your best selling items? I have a closet full of clothes to get rid of? Does it all have to be name brand?
My clean-out items have been accepted, but it is 48 hours and they are still not available. It is impossible to actually talk to anyone there
I purchased 6 women's tops. All were were not refundable. They were rated "excellent shape". They are outdated and ugly. Should have been rejects.
Do you take new or almost new clothes? I have elie tahari, ralp lauren and other brand clothes. Is there a customer service # i can call to find out?
I didn't receive my order even though it says delivered. What do you do now?
I placed an order on 4/19 and it STILL did not even ship. I'm very disappointed.
How can I get a return label?
What items can be listed for sale

Ask a question

Get answers from the thredUP staff and other customers.

ANDREA K. · Answer 1 · 2022-06-28T11:53Z

ANDREA K.

on 6/28/22

Too late. No way to cancel. You can get a refund if you opt to pay for return shipping. $8.99. And most likely a dollar 99 restocking for each item. Since your orders are large that may be well worth it to you to pay the shipping and be done with it. Otherwise you will get a store credit.

Helpful (0)