logo

Thrive Market
Questions & Answers

2,090 reviews
56 questions & answers

I Called thrive market yesterday since my free trial was up. Lady told me she'll cancel it and I'll get a confirmation email. I didn't get any (checked spam folder too) and today I was charged for the yearly membership. What can I do now? I

Asked by Gigi S. on 5/26/2017

2 Answers
Lisa R.7/1/2017
Do NOT wait for Thrive to cancel. If you do, you'll just find your account charged again next year. Call your CC and change your account!
Maria P.9/5/2017
Also you should always stay on the phone with the rep until you actually receive the confirmation email. That goes for all interactions like this one with any business..

Add your answer