Ticket Liquidator FAQ

Question:

I am trying to buy a ticket for the red hot chili peppers in tampa. there is a ticket for floor 2 and a specific row, and one for floor 2 rows 1-16, and it costs more, is there a reason why?

Answer:

Hello Samali, thank you for your question. Each listing is posted by one of the many sellers in our network. Each seller prices their tickets based on their expectation of the market value of the ticket. This would be why some tickets are higher than tickets on our site. The higher price would not always mean a better ticket. I hope that helps!

By TL T., over a year old

Question:

How much service fees are charged per ticket? How much service fees are charged per ticket?

Answer:

The service fees are 25% of the ticket price per ticket. This would be calculated and displayed during the review stage of checkout process. If you have any more questions, please do not hesitate to ask us at customersupport@ticketliquidator.com

By TL T., over a year old

Question:

If i buy u2 tickets, it says i will be contacted by the seller in the future to get my paperless tickets..not sure i understand why i can't get them at time of purchase If i buy u2 tickets, it says i will be contacted by the seller in the future to get my paperless tickets..not sure i understand why i can't get them at time of purchase

Answer:

Hello Glenn, the reason you were advised you will have to receive the paperless entry tickets at a later date is because ticket sellers usually arrange paperless ticketing events in one of two ways: 1) A representative from the sellers office will meet you (and, likely, other customers, too) at the venue prior to the event, wait in line with you, and have the company credit card scanned by venue personnel. 2) The ticket-selling company will purchase the paperless tickets initially on a gift card (eg: VISA) and then mail this gift card to any subsequent ticket buyer. This buyer can then take the card (aka: the original purchase card) with them to the venue and have it swiped by venue personnel. If you have any further questions regarding the delivery, you are more than welcome to reaching out to us at customersupport@ticketliquidator.com with your purchase number.

By TL T., over a year old

Question:

Afternoon, we recently purchased tickets for the red hot chilli peppers in seattle on 3/17. won't we at least get a digital copy of our tickets? i have read some reviews and we are a bit nervous. this is a big present for the entire family. Afternoon, we recently purchased tickets for the red hot chilli peppers in seattle on 3/17. won't we at least get a digital copy of our tickets? i have read some reviews and we are a bit nervous. this is a big present for the entire family.

Answer:

Hello Dana! Thank you for your question. Being that you do have an order with us, could you please call us at 1-800-456-8499 with your order number so that we can take a look into your question. We look forward to hearing from you.

By TL T., over a year old

Question:

I just bought tickets for the dwts concert at mohegan sun arena for january 2017. a little nervous about the e-tickets being sent just 2 days before. have you had problems with this policy before? I just bought tickets for the dwts concert at mohegan sun arena for january 2017. a little nervous about the e-tickets being sent just 2 days before. have you had problems with this policy before?

Answer:

Hello Denisse! We understand your concern with the delayed release date of the tickets. Being that this policy is created by the venue and performer themselves, we have not come across any issues with it. The tickets arrive in time for your event and are guaranteed to be valid for entry. Please feel free to call us at 1-800-456-8499 if you have any other questions.

By TL T., over a year old

Question:

Why can't i see the seats available on the rows offered? Why can't i see the seats available on the rows offered?

Answer:

Hi Melissa! Thank you for your question. The reason the seats are not displayed is to protect their personal privacy and to prevent the double-booking of tickets. Please feel free to call us at 1-800-456-8499 if you have any other questions or would like help placing your order.

By TL T., over a year old

Question:

What happens if the baseball game i buy a tickets for is rained out? What happens if the baseball game i buy a tickets for is rained out?

Answer:

Hello Keith! Thank you for your question. If your game is rained out, your tickets will be valid for the new date and time for that game. Please feel free to call us at 1-800-456-8499 if you have any other questions or would like help placing your order.

By TL T., over a year old

Question:

Before i put in my credit card info., i would like to know when i will get my tickets. i have already made air and hotel arrangements, and need to be sure i have the tickets in hand within the next 2 weeks. i would also like to know the total cost these tickets before i put in any information. Before i put in my credit card info., i would like to know when i will get my tickets. i have already made air and hotel arrangements, and need to be sure i have the tickets in hand within the next 2 weeks. i would also like to know the total cost these tickets before i put in any information.

Answer:

Hello Joanne! Thank you for your question. To best be able to assist you with your question, it would be best for you to call us at 1-800-456-8499 and speak to one of our team members. This way we can insure that we are both looking at the same listing and can provide you with the correct answer to your questions.

By TL T., over a year old

Question:

Are the seats together, whe nyou buy 2 tickets, it doesnt say at the purchase page if they are or not? Are the seats together, whe nyou buy 2 tickets, it doesnt say at the purchase page if they are or not?

Answer:

Hello Angela! Thank you for your question. I believe I just answered your question, but just in case. All tickets on the site would be guaranteed together unless it is clearly stated that they would not be. Please feel free to call us at 1-800-456-8499 if you have any other questions or would like help placing your order.

By TL T., over a year old

Question:

I want to buy 2 tickets for the axis britney concert in vegas, but it doesnt say if the seats are together or not? pls help? I want to buy 2 tickets for the axis britney concert in vegas, but it doesnt say if the seats are together or not? pls help?

Answer:

Hello Angela! Thank you for your question. All tickets on the site would be guaranteed together unless it is clearly stated that they would not be. Please feel free to call us at 1-800-456-8499 if you have any other questions or would like help placing your order.

By TL T., over a year old

Ticket Liquidator Questions & Answers

I am trying to buy a ticket for the red hot chili peppers in tampa. there is a ticket for floor 2 and a specific row, and one for floor 2 rows 1-16, and it costs more, is there a reason why?

How much service fees are charged per ticket? How much service fees are charged per ticket?

Why can't i see the seats available on the rows offered? Why can't i see the seats available on the rows offered?

What happens if the baseball game i buy a tickets for is rained out? What happens if the baseball game i buy a tickets for is rained out?

Are the seats together, whe nyou buy 2 tickets, it doesnt say at the purchase page if they are or not? Are the seats together, whe nyou buy 2 tickets, it doesnt say at the purchase page if they are or not?

I want to buy 2 tickets for the axis britney concert in vegas, but it doesnt say if the seats are together or not? pls help? I want to buy 2 tickets for the axis britney concert in vegas, but it doesnt say if the seats are together or not? pls help?

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