• Ticket Liquidator

Ticket Liquidator

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Overview

Ticket Liquidator has a rating of 3.8 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Liquidator most frequently mention great seats, customer service, and concert tickets. Ticket Liquidator ranks 11th among Tickets sites.

  • Service
    32
  • Value
    32
  • Shipping
    29
  • Quality
    26
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How would you rate Ticket Liquidator?
Top Positive Review

“Great company”

Andrew T.
4/28/17

Always has good variety. Always come through with what I purchased. Great customer service. Often best prices around. Not fond of fees but that's the game. Everybody's got them. I do a ton business with ticket liquidator and will continue to.

Top Critical Review

“Sold me In valid tickets”

Daniel D.
1/21/19

Purchased tickets to Hamilton paid over $1000 and was turned away with entire family at the venue. Called 800 number and they could not help. Only offered to refund after they did an investigation. But our lovely family evening was ruined. Sometimes you don't get these events again.

Reviews (689)

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ticket liquidator (90) customer service (45)
Thumbnail of user danield357
Florida
1 review
12 helpful votes
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January 21st, 2019

Purchased tickets to Hamilton paid over $1000 and was turned away with entire family at the venue. Called 800 number and they could not help. Only offered to refund after they did an investigation. But our lovely family evening was ruined. Sometimes you don't get these events again.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Hello Daniel,

We are sorry to hear that your experience with our service did not go as planned. We take claims of this nature very seriously and will be working towards a resolution based on the policies of the sale. I did also take a look into what had transpired the night of the event. It does look as we did attempt to resolve to the best our abilities, however, we were unable to do so at that moment. I have taken this new information that you provide (the image from the venue) and have added it to our investigation.

We will be in contact shortly with the update on this matter.

Thumbnail of user kimberlym20
Indiana
1 review
1 helpful vote
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July 25th, 2013

Ordering concert tickets online was very easy and there were many seat choices available with a variety of price ranges. Received my tickets by Fed Ex within a few days. I'll definitely use them again.

Thumbnail of user andrewt107
California
1 review
0 helpful votes
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April 28th, 2017
Verified purchase

Always has good variety. Always come through with what I purchased. Great customer service. Often best prices around. Not fond of fees but that's the game. Everybody's got them. I do a ton business with ticket liquidator and will continue to.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Awesome. Thanks for your review, Andrew!

Thumbnail of user jasonc140
Virginia
1 review
0 helpful votes
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July 19th, 2016
Verified purchase

My 6 year old son and I waited in the rain and occasional thunder / lightning storms outside the venue for 2 1/2 hours. The staff kept telling us the concert had another 30 minute delay until they finally made the call to postpone it. Good thing we had bought ponchos. Very disappointed that there was no refund issued.

Thumbnail of user dariusc
Illinois
1 review
1 helpful vote
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May 25th, 2011

Smooth and pain free. Searched for tickets to the sold out Adele concert in Chicago, found several options with preferred sellers clearly identified. Purchased them, got confirmation, tracking and follow-up right away. They sent an email with local places to dine, have a drink and even enjoy more entertainment, along with directions. Very safe and professional. Ticket Liquidator made sure I was aware of who and how to contact had there been any problems or concerns with my order. Hard to believe in great customer service these days, but Ticket Liquidator believes in it. Purchasing most if not all of my tickets to everything from here from now on.

Thumbnail of user sharonv14
New Mexico
1 review
0 helpful votes
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June 27th, 2016
Verified purchase

Terry comes out and sings a couple songs. People looked puzzled and wondered where the puppets were. Then he reminded the audience that the puppets sang because of him. They're so lifelike and he's so great at his job that you completely forget what you're watching. Over two hours of sheer enjoyment. Ben Harris as the opening DJ was fantastic. The guy can move! Terry gives all the proceeds from the merchandise sales to veteran programs. The only problem is they have one venue to purchase and the crowds are so long and clustered together you wait forever plus you are shoved around by those trying to exit. A couple more booths at the ends of the side aisles would help. That, or letting us know where to purchase online. Otherwise, can't wait to see him again.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Great feedback, Sharon! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!

Thumbnail of user mikeh28
New York
1 review
3 helpful votes
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April 1st, 2011

Ok, so I have been waiting, as well as my wife, to see the strokes, for years. Too bad once we got to nyc we found out that they have pawned us bad, fake tickets. 100% guarantee? How about subtracting 100 percentage points. Filing a complaint with visa asap. DO NOT TRUST THIS "Company."
So 125 for each ticket, which turned out to be fake, then we had to buy, "obstructed view" tickets which were way lame.
Do yourself a favor and stick with ticketmaster or an actual reputable company.

Have fun everyone. Just letting you all know.

Regards,
Mike

Thumbnail of user jazzmins
New York
1 review
0 helpful votes
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July 10th, 2016
Verified purchase

Amazing seats and tickets were delivered quickly and accurately. I will definitely be buying from ticket liquidator again. Awesome site with great prices. Enjoyed the concert and had a wonderful time.

Thumbnail of user stacym77
New Jersey
1 review
1 helpful vote
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May 16th, 2017

This is our 4th time using ticket liquidator and we could not be more pleased with their professionalism and service. We will continue to purchase tickets from them on future events. Highly recommend, you won't be disappointed.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Thanks for your review, Stacy! We appreciate your comments and we're glad you've enjoyed working with us!

Thumbnail of user annf6
Wisconsin
1 review
0 helpful votes
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June 25th, 2013

I purchased tickets through Ticket Liquidator for the first time when I bought tickets for Wicked. I had a special request due to accessibility issues. One month before the show they told me that the tickets they assigned were not going to work because of my special request and asked if another set of tickets would be suitable. Well did I luck out! I thought we had pretty good tickets to begin with. We wound up in the second row! Thanks for making my online purchase experience easy. I did speak with a customer service person who was extremely helpful too! I will definitely buy from you again and tell all my friends! Ann

Thumbnail of user vickyl25
Denmark
1 review
0 helpful votes
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August 11th, 2017
Verified purchase

Embarrassed that the gift I bought and paid for so my son could see one of his favorite bands was denied when trying to enter the concert. Apparently you did not book correctly so they were resold to someone else... not fun

Thumbnail of user scottl86
Ohio
1 review
15 helpful votes
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June 14th, 2016
Verified purchase

I inadvertently made an error while purchasing and selected the wrong date. Even though, I emailed and called within minutes of the purchase, ticket liquidator would not do anything other than offer me the option of re-posting the tickets for sale. However, I could not even re-post the tickets as it was only two days until the game (other sites allow posting through game day). I'll be avoiding TicketLiquidator in the future in case I make another mistake; and will avoid using them to sell as they have restrictive sell dates

Service
Value
Returns
Thumbnail of user regilnaw
Illinois
1 review
0 helpful votes
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July 1st, 2016
Verified purchase

Purchased tickets on line from Ticket Liquidator at a reasonable price for fantastic seats at Dodger Stadium in Los Angeles. The stadium is a throwback to the 60's style, the seats are roomy and padded! Yes, padded. Makes for a more comfortable game. My husband and I had a great time. One piece of advice: either drive or Uber yourself there because Los Angeles public transportation is not dependable. Also the neighborhood may not be the safest to walk around at night. But it was easy in and not too bad getting out--a lot of people to direct you.

Service
Value
Shipping
Quality
Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Thank you, Regilna! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

Thumbnail of user carolh111
Kansas
1 review
0 helpful votes
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September 13th, 2016
Verified purchase

Vince Gill was awesome, he is a top notch performer. I just amazed at the rude people in the audience. A lady sitting next to me sang throughout the program. I didn't say anything but did it occur to her that I didn't pay good money to hear her sing? Then a guy sitting next to my husband plopped down in the seat, immediately got comfortable, spreading his legs apart, clapping as loud as he could... And then there's the Midland Theater, it's old and needs a remodel. Probably the last program we'll attend there.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

We are so sorry you were unable to fully enjoy the experience with Vince Gill. Your situation can definitely cause unhappiness. We hope you are able to see Vince Gill in another venue!

Thumbnail of user lindal127
New Jersey
1 review
0 helpful votes
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September 25th, 2015
Verified purchase

Ordered Jackson Browne tickets awhile ago. When they didn't come right away, I called the vendor and he actually returned my call to explain he had not received them yet and as it got closer to the date, they would arrive in ample time. He kept his word. I appreciate that!

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Great feedback, Linda! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!

Thumbnail of user brycek3
Texas
1 review
0 helpful votes
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June 14th, 2016
Verified purchase

Better than Roger Waters' The Wall show. Voices of Gilmore and Waters were almost perfect. They hit every note with meaning and empathy. The women singer on Great Gig in the Sky was perfect. The sax player was as good as Clarence, Climax Blues Band, the horn in Urgent. Saw the performance on public tv and made me get tickets. I'm someone who sees everyone. Totally worth it.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Thank you, Bryce! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

Thumbnail of user lucl10
Canada
1 review
1 helpful vote
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September 1st, 2016
Verified purchase

Once again these older rockers sent us for a loop. Thinking they would have slowed down in the last few years, we were glad to see that recent reviews we had read were true. Ozzie, Geezer and Tony were as great as ever... Tommy the drummer since 2012 was also awesome. They were true to their original sound. A must see act before they are gone for good!

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Wow! We are so glad you were able to enjoy Black Sabbath, they are definitely a classic!

Thumbnail of user jenniferh277
Michigan
1 review
0 helpful votes
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June 12th, 2017
Verified purchase

I thought the service fees were high and i had to call to and wait on hold forever to get my email sent with my tickets that I purchased for a same day event a few hours away. Which caused me even more money due to having to go somewhere to print them out.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Sorry if the service fees felt a bit high for you. Those fees help to cover the costs of operating in the secondary ticket market and are standard to the industry. Our fees are competitive with other ticket resellers and allow us to provide great customer service and the technology that makes the transaction smooth and simple. I hope you still enjoyed your show! Thanks for your review!

Thumbnail of user andreas310
Pennsylvania
1 review
0 helpful votes
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June 20th, 2016
Verified purchase

No problem ordering tickets. However was told tickets would be at one location for pick up but they were not there (35 min before showtime). Contacted customer service again and was then told they would be at the venue. Upon reaching theatre, I was told nothing under my name. As I was calling customer service again, the box office got confirmation of my purchase and was given a voucher to enter theatre (about 8 min before showtime). Experience was anxiety producing.

Thumbnail of user jays383
Tennessee
1 review
0 helpful votes
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July 29th, 2016
Verified purchase

The bands sounded great, but you could tell they were not into it because the crowds were jerks! Talked the entire time. I was asked to sit down several times by a group of old white collar people that had no clue who the counting crows were! They even threw water at us! Really disappointed that I paid so Much for tickets and had this experience! We will not be back to chastain!

Thumbnail of user suzannek19
New York
1 review
15 helpful votes
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December 15th, 2016
Verified purchase

Was expecting a bit more Christmas music (even if hard rock). The loudness obsecured the words when man narrating the Christmas portion of the program. People in front of me had 2 kids (approx 5 and 11)-- they only lasted for 2 songs. Volume was insane. Actually hurt my ears-- unpleasant overall. Extremely disappointed. Saw Mannheim Steamroller last year and the show was somewhat the same-- but didn't break your eardrums.

Thumbnail of user carolynp26
Idaho
1 review
0 helpful votes
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June 15th, 2016
Verified purchase

Planned, prepared, saved up, kept the days open from work and other activities and then a few months out I received a phone call that they had over sold the tickets. That isn't my fault. So my tickets were refunded and they gave no help in obtaining any other tickets. I don't understand the greed process! I will avoid using this process again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dianeb100
New York
2 reviews
0 helpful votes
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July 4th, 2016
Verified purchase

Seeing Jackson Browne andJames Taylor, same night, same venue, was like a dream come true. However, our tickets said 8:00 pm and Jackson started at 7:00. We were not alone in our disappointment. Some people had received emails about the mix up. We did not. To fly to Chicago and miss most of Jackson's opening concert was such a downer. We have loved him for over 40 years. The rest of the evening was fabulous and seeing the two of them do a few songs together was great fun

Thumbnail of user rond125
New York
1 review
0 helpful votes
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June 30th, 2016
Verified purchase

I went to see Stevie Windwood. I bought his t shirt and he would not sign my record album. Upset me tremendously. I will turn against him.
Was not impressed with Steely Dan, Too theatrical. I wanted to see them as they were in their prime.

Thumbnail of user allisons78
Washington
1 review
0 helpful votes
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March 13th, 2018
Verified purchase

I love using ticket liquidator. Only thing this time was told in one email I had to download my tickets to take with. Then on another it said use this QRO code. It was numerous emails and calls giving different info that was extremely frustrating.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Sorry about that confusion, Allison. I hope you were able to enjoy the rest of the process and the show. Thanks for your review.

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From the business

At Ticket Liquidator, we believe that you should have access to the experiences you want to be a part of. Since 2003 Ticket Liquidator has been connecting buyers and sellers to give you the opportunity to attend the most sought after—and often sold out—events across the country. Our nationwide network provides access to one of the largest online inventories of sports, theater, and concert tickets. Our business model helps us to keep our prices lower than most companies in the secondary market and our security policies ensure you can buy with confidence. Our goal is to bring you more tickets, better service and lower prices so that you can be there to witness the best the world of entertainment, culture and sports has to offer. Because we know that seeing a legend bring down the house or watching your team win the championship is about more than a ticket. It’s about being there.

Company Representative

Thumbnail of user tlt1
TL T.

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3.8
689 reviews
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