They charged me 76 dollars more than what my tickets cost. When I called to ask why I spoke to two people, and each person gave me a different explanation, and they absolutely refused to give me a refund. I'm so sorry this happened to you.

Call your bank and tell them an online ticket company fraudulently charged your account. That did the trick for me. Of course, you'll have to get your tix somewhere else

Because they are an awful company that protects the people ripping you off more than the people trusting their site