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Overview

Udemy has a rating of 3.9 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Udemy most frequently mention free courses. Udemy ranks 5th among Job Training sites.

  • Service
    12
  • Value
    13
  • Shipping
    6
  • Returns
    7
  • Quality
    13
Positive reviews (last 12 months): 100%
Positive
5
Neutral
0
Negative
0
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How would you rate Udemy?
Top Positive Review

“I purchased a course on financial basics here.”

sss g.
6/17/24

The course includes: 3 hours of on-demand video Full lifetime access A certificate of completion Before buying the course, you can check the program on the website to see which topics will be covered, etc. The knowledge I gained here has been beneficial. I believe everyone should be financially literate.

Date of experience: 6/17/24
See positive reviews
Top Critical Review

“I would never recommend Udemy”

NIcola P.
10/8/15

As a training company, we have been treated atrociously by Udemy. Having uploaded a single pilot course, we have been seemingly underpaid and the course has been sold way below the agreed fee (without consultation from Udemy). We have contacted Udemy to try and resolve the issue but have not even received acknowledgement of the issue. For trainers thinking of using Udemy - think very carefully before committing to anything. The link below gives another reason as to why you should at least express caution when doing so http://osherove.com/blog/2014/5/7/why-i-stopped-selling-courses-on-udemy.html. I really regret having ventured into any kind of venture with them.

Date of experience: 10/8/15
See critical reviews

Reviews (55)

Rating

Timeframe

Other

Thumbnail of user s48895912
Ukraine
2 reviews
0 helpful votes
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June 17th, 2024

The course includes:

3 hours of on-demand video
Full lifetime access
A certificate of completion
Before buying the course, you can check the program on the website to see which topics will be covered, etc.

The knowledge I gained here has been beneficial. I believe everyone should be financially literate.

Date of experience: June 17, 2024

Thumbnail of user soumyaranjanbehera100x
Armenia
27 reviews
0 helpful votes
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April 23rd, 2024

Udemy has been my go-to platform for expanding my skills and knowledge in a wide range of subjects. The platform's extensive library of courses, taught by expert instructors, covers everything from programming and digital marketing to photography and personal development. I appreciate Udemy's affordability and accessibility, allowing me to learn at my own pace and on my own schedule. Moreover, the platform's interactive video lectures, quizzes, and assignments provide hands-on learning experiences that reinforce key concepts and skills. With Udemy, I can pursue my passions and advance my career with confidence.

Date of experience: April 22, 2024

Thumbnail of user darrenw346
Texas
3 reviews
1 helpful vote
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December 30th, 2023

When I set out to get certified in different areas, I was at a loss since I needed many different certifications. The books and practice test manuals were beyond my purchasing range. Udemy offered a huge library that I could access anywhere from my phone or laptop. Didn't matter if I was on a flight to London or a quick trip to California. To date, I have not had any issues with their site being inaccessible. Purchasing courses and material is safe and simple with an easy and intuitive workflow from searching for courses to selecting payment to completing the transaction. Their customer service is superb to work with as they are able to answer all manner of questions pertaining to the service and issues that may arise.

Tip for consumers:
This is a fantastic site for everyone from the slacker to the scholarly. Excellent customer service, large selection and affordable pricing makes this a go-to for any education I or my family need.

Products used:
I've used multiple products across their library and have yet to be disappointed

Service
Value
Quality

Date of experience: December 28, 2023

Thumbnail of user samanthaw181
Canada
1 review
0 helpful votes
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January 29th, 2020

Their discounts are awesome! Choose your category, look for the sources with the highest rating and duration, and you'll definitely find something interesting and created by professionals in the niche. Last time I bought 3 courses each at 10 bucks. That was the new year sale, but they have sales pretty often.

Date of experience: January 29, 2020

Thumbnail of user johnnyf32
GB
1 review
0 helpful votes
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November 10th, 2018

There is a whole bunch of tutorials on Udemy to choose from. Most are paid, some are free but not always good quality. Its possible to find coupons to get free or ridiculously discounted courses so you can always get what you want for a really small price. Solving issues during a course is pretty easy because other students can leave comments on every video and ask questions and solve problems together and if its really serious the instructor will help out too.

Date of experience: November 8, 2018

Thumbnail of user johnw4522
District of Columbia
5 reviews
1 helpful vote
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September 30th, 2021

I've ordered a couple of courses from Udemy company. They're good for getting general knowledge on a subject relatively quickly in a structured manner. If you wanna get more in-depth knowledge though, I would not advice. The business model does not encourage really in-depth content!

Products used:
Online courses

Service
Value
Shipping
Returns
Quality

Date of experience: September 30, 2021

Thumbnail of user vaen1713
Namibia
21 reviews
0 helpful votes
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June 24th, 2023

An Excellent platform for online learning. The platform offers a broad range of courses on various topics, ranging from programming, business, and marketing to personal development. I have taken several courses on Udemy, and the quality of instruction and the materials provided are top-notch.
What I like most about Udemy is the flexibility. I can study at my own pace, at any time, and from anywhere. The platform's user interface is intuitive and easy to navigate, and the course content is presented in video format, making it easy to follow and understand. Furthermore, Udemy offers a certificate of completion for courses, which can be a great way to showcase your new skills to potential.

The platform is very user-friendly, affordable, and offers a myriad of courses that cater to anyone's interests. If you're looking for high-quality online learning resources, Udemy is definitely worth checking out.

Tip for consumers:
Pros:
1. Large urse library: Udemy offers a wide range of courses from beginner to advanced levels on different topics from business, development, photography to personal development and beyond.

2. Affordable prices: Udemy's pricing model is affordable and many of its courses are available at less than $20.

3. Lifetime access: Students can access the courses they purchase for a lifetime. This means they can review course materials and take revisions even after completing the course.

4

Products used:
CCNA

Service
Value
Shipping
Returns
Quality

Date of experience: June 23, 2023

Thumbnail of user jiarulhoquejiarulhoque7260
Cambodia
2 reviews
0 helpful votes
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March 17th, 2024

Thank you Udemy! You make a lot of lessons can be accessible for all people because of the low price.

Tip for consumers:
I would love it if Udemy has more languages video learning especially endangered language.

Products used:
Accounting class, MS Excel class, SQL class

Service
Value
Shipping
Returns
Quality

Date of experience: March 16, 2024

Thumbnail of user bobbyb471
MD
4 reviews
0 helpful votes
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February 27th, 2023

Udemy has been a game changer for my personal and professional development. The platform offers a wide range of courses taught by knowledgeable instructors at an affordable price. I love the flexibility to learn at my own pace and the convenience of having access to course materials anytime.

Date of experience: February 27, 2023

Thumbnail of user tomasg30
Lithuania
2 reviews
1 helpful vote
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June 24th, 2018

Udemy provides an assortment of courses at a reasonable price. So far, the classes that I have used have been good quality and helpful. However, I have also purchased some courses that I eventually failed to complete because they really didn't match my needs compared to the description

Date of experience: June 24, 2018

Thumbnail of user michaels182
Arizona
3 reviews
10 helpful votes
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April 19th, 2014

This site is the place you want to go to learn about almost any subject. Udemy's vast course selection covers areas from Art, Technology, Health and Fitness and much more Udemy has what you need. Udemy is not completely free some courses you do have to pay for but there are still plenty of free courses to choose from. Also the payed courses are still relatively cheap and is a good trade off in regards to how much you can learn. Each course also has a discussion panel in which people taking the same course can communicate. With this kind of variety Udemy is really a good resource for people in all trades.

Date of experience: April 19, 2014

Thumbnail of user vanessaw29
Arizona
7 reviews
0 helpful votes
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December 13th, 2016

I took several design courses from Udemy. Got them with a 99% discount. Udemy is a great source for those willing to educate themselves. But always read reviews of a course before you start it. Otherwise, you might end up immersed into mediocre content. These days, almost anyone who tries hard enough can get their course up and running on MOOC websites and platforms, and, unfortunately, Udemy often falls victim to mediocre educators.

Tip for consumers:
Try their iOS app! I took a whole course on my stairmaster with the video running on my iPad!

Value
Quality

Date of experience: December 13, 2016

Thumbnail of user billa162
Oregon
4 reviews
36 helpful votes
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May 7th, 2019

I like the platform and feel like you get a good value when you catch courses on sale. Why not 5 stars? Several courses that I paid for, I found later on Youtube. When I mentioned it it was well past 30 days and past the refund point. SO just double check before you buy. Don't ever but things at the full price!

Tip for consumers:
Watch for end of month price drops and save $$$

Products used:
Lots of courses

Service
Value
Quality

Date of experience: May 6, 2019

Thumbnail of user fischerpete6r
Germany
4 reviews
0 helpful votes
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January 10th, 2023

I wanted to improve my Excel skills. The courses at Udemy helped me with this, they also gave me a discount. I want to say that customer service is at the highest level and training, although at low prices, is of high quality. The information that I received here and still receive, I can freely apply in my work, this is what I needed. The goal has been reached

Date of experience: January 10, 2023

Thumbnail of user sharonz6
Vermont
22 reviews
70 helpful votes
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February 10th, 2018

You do get what you pay for. However, I love the selection of courses and I would not be able to afford all that I purchased here anywhere else. I took a great intro yoga course and on my way to learn Excel and improve my Microsoft Office skills. We will see how my hip hop class is. Some complain about the course quality, but really when you pay $10 - $15 they aren't going to be stellar or the best around. But for budget courses, I think you get what you should expect. Happy Learning all.

Date of experience: February 9, 2018

Thumbnail of user danielj56
Poland
7 reviews
47 helpful votes
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December 21st, 2015

Udemy is working really good for me. I bought Unity3D and few other IT oriented courses and am really happy with them. Sadly, Udemy android app isn't all that great because of their video player. As for normal website - it's cool-looking and works pretty good.

Tip for consumers:
You should always read reviews of a course before buying it. Also, Udemy asks for a review after you've watched few lessons so remember to do it and help others!

Service
Value
Shipping
Quality

Date of experience: December 21, 2015

Thumbnail of user larsh27
Denmark
2 reviews
2 helpful votes
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December 19th, 2018

I have enrolled in Udemy's "User Experience Design Fundamentals" course. I thought that Joe Natoli did a good job of teaching how to design web sites and mobile apps that users love and will return to again. I have some experience in this field, so for me the course appeared a bit superficial. I wish the course had a bit more depth and advanced content.

Date of experience: December 19, 2018

Thumbnail of user junm4
District of Columbia
5 reviews
6 helpful votes
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January 18th, 2021

I bought a ux-design course pack. Two courses were great, they transformed the way I approached my design projects. Another course was outdated! With examples from the early 2000s! A total waste of time!

Date of experience: December 22, 2016

Thumbnail of user courtneyn8
District of Columbia
8 reviews
10 helpful votes
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June 30th, 2017

Udemy has a good iOS ap which allows me to use it anywhere, even at the gym. Some courses are great and totally worth the time. Others not so: unlike Coursera, anyone can become a Udemy instructor and sometimes courses are not so good as you expect. I took a drawing course from them, and some parts of it weren't that good because the instructor didn't take the time to explain some essentials. Yet, I think anyone can find something to their liking at Udemy, and their prices are irresistible.

Date of experience: December 20, 2016

Thumbnail of user nicolap7
Thailand
1 review
2 helpful votes
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October 8th, 2015

As a training company, we have been treated atrociously by Udemy. Having uploaded a single pilot course, we have been seemingly underpaid and the course has been sold way below the agreed fee (without consultation from Udemy). We have contacted Udemy to try and resolve the issue but have not even received acknowledgement of the issue. For trainers thinking of using Udemy - think very carefully before committing to anything. The link below gives another reason as to why you should at least express caution when doing so http://osherove.com/blog/2014/5/7/why-i-stopped-selling-courses-on-udemy.html. I really regret having ventured into any kind of venture with them.

Date of experience: October 8, 2015

Thumbnail of user amjrs
Brazil
1 review
1 helpful vote
  • Send Message
June 17th, 2020

For two years I was an udemy instructor, but this last month I was banned for no reason, I spent a month sending an email to 'Udemy Trust & Safety' <*******@udemy.com> I never received a return, they banned your account from your courses which took years to be done it destroys your life, and just leave you in the empty space without answering.

Date of experience: June 17, 2020

Thumbnail of user janiceb985
Indiana
3 reviews
0 helpful votes
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September 17th, 2022

Purchased course to pass Network+ exam. It worked and I felt at a "sale" price, it was worth it. The only issue I have is that the Network + certification hasn't netted me a job in the pay range stated by CompTIA. I don't have a bachelor degree in anything IT related, so any jobs willing to interview me pay ridiculously low wages or require an IT related degree.

Tip for consumers:
A great prep for the exam. Covers exam topics. If you have no IT experience, it may be a bit difficult.

Products used:
CompTIA Network+ Certification

Date of experience: September 17, 2022

Thumbnail of user sit5
Viet Nam
16 reviews
11 helpful votes
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January 6th, 2024

The range of courses is amazing. But sometimes the quality of sound and video is not that great.
All in all you have to know which one is good. Maybe do some research.

Date of experience: January 4, 2024

Thumbnail of user immanuel.pochtar
Canada
3 reviews
0 helpful votes
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July 29th, 2023

I found courses that really improved my knowledge in many things. Their price change all the time, but always you can catch the time when it around 20 $

Date of experience: July 29, 2023

Thumbnail of user helenm123
California
97 reviews
171 helpful votes
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March 9th, 2020

I have become a habitual user of Udemy for all my basic educational and informational needs. Other than perhaps Amazon.com Kindle books, I tend towards Udemy's instructors for a recent drawing course, finance course, etc. Some information given here tends to be too generic to be dependable and useful, but overall I like Udemy's course offerings and panel of instructors. The only concern I have with this site is the low prices they charge which may or may not be as scrupulous treatment of instructors as one can give a person who is educating others. The customer service here has improved significantly in terms of delay in response times to a support ticket and resolution of student issues in the last 2 years (since 2018), though I haven't utilized Udemy as an instructor so I cannot comment on the level of customer support shown for them. If you are an instructor I recommend you not give out much information and that you use caution unless you are not expecting high return on investment for giving the instruction to others.

Products used:
Drawing course, finance course, derivatives trading course.

Service
Value
Returns
Quality

Date of experience: March 9, 2020

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