CeX UK Questions & Answers

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Here’s what consumers have asked with answers from CeX UK staff and previous consumers.

3 questions answered
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Question:

I am looking at a b grade gopro hero+lcd. what is b condition.

Answer:

B grade should mean operational but will have visible signs of use, I would avoid and buy on ebay probably get a nearly new one that hasn't been through the hands of muppits

By Scott T.
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Question:

I sold my iphone6 instore in bournemouth castlepoint 4 weeks ago & after many emails i have yet to be paid i keep getting fobbed off .

Answer:

Go to resolver.co.uk and make a complaint against CeX, they will take it more seriously

By Kathy R.
Question:

I watched your nvidia shield tablets and i saw that were 2 different ones. one with unlock a and another with a unlock b. what does that mean?

Answer:

Unlocked simply tells you whether or not a product is open to all networks or locked to a specific one. For example, if a product states EE/Virgin/3 then it will be locked to that specific network, if however it says unlocked or any network you are able to put any service provider into that product. The A and B seen in the product description is a way pf grading the phone and stating what condition it is considered to be in. A grade is the best grade possible for a phone/table/laptop/camera. This means that it should be immaculate and have all of its original accessories. B grade is considered used and may have some general wear and tear marks, which will not affect the usage pf the product. It may not have its original accessories but will come with anything that is required to allow use the product properly.

By kira h.

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Typical questions asked:
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  • What is the return policy?
  • Where is the company located?

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