Uplift Desk

I am very happy with my overall experience with UPLIFT. There's tons of options to customize the desk to make it exactly how you want it. Shipping was quick; however, I didn't receive all the boxes on the original shipping date. There were a few boxes that were delayed a few days, but they still came rather quickly and I think it was an issue with FedEx, not UPLIFT, although I'm not entirely sure. The desk was easy to assemble, and the instructions were simple and clear. The desk is solid and sturdy. Adjusting the desk height is quick and super smooth. And to top it off, the customer service is excellent. Shout out to Steven L. For helping me resolve an issue that was my fault during the ordering process. He was super friendly and accommodating. I appreciate the prompt follow-up email - thanks Steve. I would definitely order from UPLIFT again.

Jamie answered all my questions and helped me find the perfect desk. I appreciated the information about Uplift's eco-friendly practices, the custom quote and link to purchase, and information on when my desk will ship. Thank you, Jamie!

Worked with Steven Lawrence from Uplift Desk in building an invoice and speccing the order to my needs. Steven was really helpful in our back-and-forth as he worked on creating an invoice for me and also finding the best deal he could apply to my order. I'm super excited to receive my desk, and can only speak on the purchase-side of the experience so far, which has been great.

I always dread having to deal with companies RMA process as it's usually a chore and I am the one that has to follow up for next actions. This was not the case for Danielle B and Uplift Desk. Danielle was very polite and very attentive throughout the whole process, even as I needed multiple shipments for replacements. The support, order and engineering teams work well and efficient together to take care of the customer. It is very clear the process is managed from the customer point of view. Danielle & team didn't give me the chance to be frustrated which is rare these days. I really appreciate Danielle's efforts through the life cycle of the case and she has skills that you can't teach.

My desk was unfortunately damaged during shipping, but Sean from customer support promptly handled my request for a replacement. He went above and beyond to ensure it was replaced quickly! Sean was exceptionally helpful and understanding while offering me options to ensure my satisfaction as a customer. He was able to get a replacement shipped the next day!

Looking forward to purchasing here again! Thank you Sean for the great customer support!

Sean Arguera was very helpful. He even modified an existing order for us with slight changes for items better suited for us. He was very reliable through the entire process of ordering and delivery. He kept an open line of communication with us through the whole process.

I contacted customer support about my damaged desk from delivery. Sean Arguera was my customer service rep and he was very responsive within just a couple of hours of my request. He helped get my issue resolved and had another desk top ready to ship out in just a couple of days. Thank you Sean!

When I received my desk, the large desktop had been damaged during shipping. I called Uplift Desk and was quickly connected to Courtland. He resolved the issue within a day or two; he was professional, knowledgeable, courteous and I would recommend this company and its services. A good product is a great product when there is support at this level. A+

Great customer service!

I ordered an Eco-Curve desk, and the same day of delivery, I decided to have it installed. To my surprise, the desk top had a dent, and I was a little disappointed as I was going on a business trip and I already had a mess in my office as I disconnected everything to pass to my new desk. I called Uplift, but it was already out of business hours, so I decided to send an email. To my surprise, it was answered the next morning on a Saturday by Jamie Caudle. To my luck!

Jamie was amazing, providing solutions to fix the problem. Anyway, I wanted my desk to be brand new, as I ordered. Jamie was very patient with me and went above and beyond to fix my issue in a timely manner. She always responded to my emails right away, and I always felt like I was talking to a friend.

I was amazed by the level of customer-first mentality, and to be honest, not always do you find that type of service.

THANKS JAMIE! For making my day! You should get a raise!

I've had my Uplift desk for a number of weeks now and am loving it! Unfortunately, while raising it on Friday, a few days ago, it stopped. Seemed that it just lost power. I called on Saturday, and my call was answered quickly. Jeremy L. Went through the troubleshooting steps with me and we determined that the issue seemed to be the control box. I sent a few pics of the box and connections, and he had a replacement sent right away. I was thankful and happy for the quick response and Jeremy's thorough follow up. A replacement part is en route now, so hoping it takes care of the issue, but as for customer service thus far, I've been very happy. It helps reinforce my satisfaction going with Uplift.

Jeremy Laurel was a great customer service rep. I normally don't write reviews, but Jeremy was very helpful in getting me a replacement for a damaged desk board due to shipping. He was patient, and what I liked the most proactive with satisfying my concerns and following up. The product was exactly what I wanted and couldn't wait to get my repalcement.

I recently had an issue with a product I purchased from Uplift Desk. I contacted their customer support and they were great. They quickly diagnosed the problem and shipped replacement parts. I was able to resolve the issue quickly and easily.

We were very pleased with our new uplift desk, until something went wrong. The controls locked up for some reason. I dealt with Courtland over in Customer Service, and he continued to work with me until the issue was completely resolved to my satisfaction. I really appreciate Uplift Desk standing by their product, and their customers. Will continue to support Uplift because of it.

Steven L from the Uplift Desk customer service team was an AMAZING resource on helping answer questions on purchasing a product from their product line!

Natalie Zamora went above and beyond to help address my issues. I work in sales and her follow-up exceeded my expectations. Thank you very much and I will continue to use and recommend uplift desks.

Initially, I was a bit intimidated by the prospect of assembling this desk by myself. When I encountered an issue with a screw hole, Jamie Caudle was incredibly patient and guided me through the process, even staying on the phone for 30 minutes while I caught up. I am thankful for his help because I was able to build it myself and the desk is exactly what I'm looking for.

Later, I found one of my organizer pieces broken to which Jamie immediately came to help and started a replacement order.

Thanks Uplift & go Jamie!

I recently had the pleasure of interacting with Steven from the Uplift Desk customer service team, and I must say, his assistance was exceptional! I was looking to purchase the UPLIFT Standing Desk, and Steven was incredibly helpful throughout the entire process. He guided me in customizing a quote that not only met my specific needs but also helped me save more than I expected. The entire process was smooth and hassle-free, thanks to his expertise and dedication to customer satisfaction. If you're considering an Uplift Desk, I highly recommend reaching out to their customer service first—you won't be disappointed!

We love Uplift products and Steven Lawerence made the experience easy and enjoyable. We will continue to order Uplift desks as our office grows and reach out to Steven directly.

I had a large order of desks from UPliftDesks and discovered the very bottom desktop was broken. Chatted with Bney P and was able to get a replacement shipped out super easy. Definitely one of the easiest interactions I've ever had over a damaged product.
Thank you so much Bney!

I always have the best customer service from Trey Boyd. He always makes sure we are on the same page when I place an order. We pull up previous emails to make sure we are not missing anything.

Thanks Trey for years of great service.

L. McBride
IRMI

Jamie Caudle really helped me out with a funky desk order. I needed a bunch of extra rubber gaskets and Jamie was able to get those and a discount too for me. A+ no notes.

The deliveries came in random shipments on random days. Never got a update on shipment changes and kept having to call about missing pieces as I found find out by building without being able to. Had to work a high stressful job on the floor for days before all pieces came in. Still waiting for another. A $3000 desk shld not be this unorganized. The directions were also terrible to put together. Whoever made them is in the wrong career. Hopefully the stress this desk caused me will be better one day when all the pieces get here…..

Great desks that ship fast. The build quality seems good and the instructions are clear. However, one of the things that sold me was their warranty and customer support. Please be aware that their customer support is lacking and are unwilling to help with issues beyond a first or second cursory response.