Here’s what buyers have asked with answers from US Realty Records staff and previous consumers.
18
questions answered
0%
answered within 1 day
Answer:
Hi Ralph! If you could please contact us directly at help@usrealtyrecords.com we would be happy to help you with this! Alternatively you can find our live chat and phone number back on our website usrealtyrecords.com. Please note that our customer service team will not tolerate any verbal harassment.
Thank you,
Customer Support
By Joshua F., over a year old
Answer:
Hi Alfred! No unfortunately the report does not include easements as typically these are not recorded by county offices. Please contact help@usrealtyrecords.com for any more information.
All the best!
By Joshua F., over a year old
Answer:
Hi Eric! I can assure you that US Realty Records is not a scam. We sell property reports for homes in the United States. For $1.95 you can receive a single property report with detailed information on a specific home address. Please note that upon purchase there will be an option to upgrade to our monthly subscription service which you may accept or decline. Please email us directly with any further questions at help@usrealtyrecords.com.
Customer Support
By Joshua F., over a year old
Answer:
Hello Carole! To resolve this issue please contact us directly at help@usrealtyrecords.com. If you have issued a chargeback with your bank, there will be nothing more we can do to resolve this issue for you.
All the best!
By Joshua F., over a year old
Answer:
Hello William! If you're having issues with payments from your account you will have to contact us with any questions directly at help@usrealtyrecords.com.
Thank you,
Customer Support
By Joshua F., over a year old
Question:
Does report provide lien searches
Answer:
Some of the reviews seem to imply it's a monthly service for $19.95 or $29.95 per month, and that the $1.25 is just a come-on to get you started. A lot of the reviews imply it's impossible to cancel the monthly charges once you pay the initial $1.25 or $0.95. They say the company is impossible to contact, to cancel the monthly service. Have you tried getting a 2nd report from the same $1.25 account, without paying another $1.25, before they charge the next $19.95 or $29.95 monthly fee? If it's a monthly service, it seems like that should work, unless it's just a total scam or something.
By Eric S., over a year old
Answer:
The best plain to complain about fraudulent credit card charges is your credit card company.
By Eric S., over a year old
Answer:
If you do get charged for an amount you didn't agree to, you should contact your credit card company immediately. Most credit card companies are very helpful in such cases.
By Eric S., over a year old
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