Vacasa
Questions & Answers

It's a monster scam. Avoid at all costs. I've rented several properties that ended up going through Vacasa - despite my best efforts to avoid them. You can't find out that it's Vacasa until after they have your money. It's a criminal enterprise.

No customer relations. Don't expect to hear from them... at all. Rolling the dice when you book with them.

Vacasa is a scam - Caveat emptor!

Vascasa is a scam.

They never answer the phone

They never answer emails

It might be a scam, judging from my personal experience.
A scam and an incredible waste of my time.
Paying up front makes it easy for scammers.
This AirBNB business model sucks.

A scam- they get your money and 'can't help' with any issue you may have after.

Rude, condescending, and completely unresponsive to their rental contracts. The sad part is most attorneys won't take a case to sue them unless you have about $50k to spend to recover a tenth of that in lost rental costs. To quote one I talked to, "The juice ain't worth the squeeze", attorney language for the fact you'll spend way more than you'll recover. These rental Neanderthals like Vacasa know this and don't care.

They are property oriented, not consumer oriented. Had I known I was not getting a service, I would not have booked in the first place. It is their responsibility, and the Propert Owner responsibility, to have UPDATED info on the site, prior to accepting payment and then saying, oops, this isn't available!

Vacasa is the worst rental company I have ever dealt with. We did not recei
Ve anything for over 1500. 00 spent. They should be in jail! DO NOY EVER USE THEM!

Such a scam. You're taking a big chance if you book with them. They do not care if it falls through, they move on to their next victim