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VampireFreaks has a rating of 4.9 stars from 7,614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 10 days
11,192 reviews
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
VampireFreaks is great! Every item I have gotten is good quality and their size charts are actually accurate. They also have very fast shipping and I've purchased from them a couple times now with no issues whatsoever. They also reach back out through email to make sure you got your packages!
The price and style of clothes
Date of experience: December 3, 2024
Everything I ordered was well made. My striped pants I'm wearing for a Beetlejuice costume. They're super comfy and cute. The spooky wallet, adorable. The little extras that come with the package were a sweet surprise.
The spooky vibe
Date of experience: October 25, 2024
Vampirefreaks has awesome prints shirts! The fabric is soft and comfortable. Plus, easy returns if the size isn't right! My husband loves his long sleeve shirt and I love the woman's cross back tank tops!
Halloween inspired shirts
Date of experience: October 1, 2024
Fast shipping and exactly as described. Pants fit great! They even threw in some fun stickers and a free pen. Been shopping with Vampire Freaks for years, great company. Will continue to shop with them!
Used to shop at their store in New York before it closed. Am friends with Jet and Annabel. Great customer service. :)
Date of experience: October 8, 2024
Fast shipping. It was easy to find clothes that I was looking for. I also enjoy the cute little goodies you get with every purchase. Very simple for returns and exchanges. Looking forward to buying from VampireFreaks again soon. Would definitely recommend to your local vampires. ;)
They have the style of clothes I am searching for which are extremely comfortable. Exploring VampireFreaks site made me feel welcomed, seen and heard.
Date of experience: September 23, 2024
Honestly was being nice doing this review and kind of annoyed I have to type stuff instead of just leaving 5 stars lol but the shirt I ordered was nice and long and very breezy I love it. And my shorts were actually the right size! Shopping larger sizes is always so annoying so really happy with their charts being accurate
Date of experience: October 6, 2024
I love my ghost shirt, but I wish the sleeves had the regular cuff kinda finish, rather than a basic hem. The stickers are rad, I kept one and gave the other to my son. The cute little syringe pen was a fun surprise. The backpack is really cute, but I can't report much else about it, yet, because it's for my son's birthday, in November.
My son really liked the black cat backpack with speakers and they were almost sold out… so I got it for him, for his birthday. I just happened to see some stuff I really liked, too.
Date of experience: October 14, 2024
They were awesome! My package got here super quickly and was well protected. My husband reused the box for a warranty replacement for a drill at home Depot and somehow it was sent to VF, who promptly reached out asking me about it. After a good laugh, they offered to send it out for us if I sent them the label. That drill was just received and our replacement is on the way, which is super appreciated! Thank you so much!
See above story, as they technically reached out to me lol. They were outstanding and exceeded expectations.
I love the aesthetic and saw this Elvira bust that would be the perfect gift for my best friend, so I just had to get it. I've already ordered more gifts for another friend that I'm looking forward to getting later this week in the mail!
Date of experience: November 18, 2024
I've ordered from Vampire Freaks several times and have always been pleased with the speed and accuracy of their deliveries. The fact they always include complementary little goodies with your order is also super cool.
Date of experience: September 16, 2024
Great products and loads of variety.
Excellent business. Quick shipping and packaged well. Packages arrive safely to us in Australia. Very happy with the quality of our orders and highly recommend VampireFreaks!
Excellent business, repeat customer, tonnes of awesome stuff on their website.
Date of experience: August 29, 2024
Awesome experience. Very happy.
They are an awesome business and have great products. Deliveries to Australia are very prompt and efficient too.
Date of experience: January 11, 2024
Great range of clothing
Date of experience: November 10, 2023
Packaging is always secure, my order always ships and arrives fairly quickly, and I always get a few free vampire freaks stickers, a rubber bracelet and their cute little syringe pens (I have a collection of all the different colors at this point). All my products have always been good quality too. All in all vampirefreaks is a great store that I would recommend and will continue to buy from! 💜
I’ve shopped here multiple times before and there are lots of products I like.
Date of experience: September 2, 2024
Awesome spooky products with Mother’s Day sale.
Date of experience: May 14, 2023
Been looking for a good quality black mesh undershirt to replace one I had gotten in college at, like, Urban Outfitters, and everything I could find was terrible quality fast-fashion garbage. VampireFreaks offered literally exactly what I wanted for a bit of a higher price than Shein, but that price reflected in the quality and experience. Shipping was quick, the shirt was perfect, and they threw in some cool stickers and pins!
I wanted a mesh shirt that wouldn't fall apart immediately. Realized I needed to go to some OG goths to get it.
Date of experience: December 2, 2024
I absolutely loved everything, so much that I immediately placed a second order for more of the clothes & accessories that I'd had my eye on! Everything is so cozy & spooky, and I've gotten a lot of compliments on them. 10/10, sincerely wish I'd found this site years sooner.
I LOVE spooky clothes & accessories, so I was absolutely thrilled when I stumbled across the site!
Date of experience: November 15, 2024
My order arrived on time within a week. The Werecat figurine came packaged securely in a box and there was no damage. I purchased it as a Christmas present for my mom who loves both werewolves and cats!
Because I love the fact that you're a small business and you have such gorgeous Gothic clothing!
Date of experience: December 3, 2024
Loved it! This is my second time ordering from vampirefreaks, bag came so quick and exactly as described— way bigger than expected and i can easily use it as a backpack being a Highschool student. Also gets me so many compliments :)
Bought from them before and like the service, plus they were selling the specific brand i wanted.
Date of experience: September 28, 2024
I am a returning customer and will continue to be as Ive had a great experience purchasing online from VampireFreaks. Shipping is fast and items are as described. I feel like pricing is also reasonable and they run great sales as well! I have purchased things for myself as well as gifts for others. I definitely recommend them for all your spooky needs!
Always have had a positive experience and fast shipping.
Date of experience: November 21, 2024
These boots are great! They work perfectly for my Stolas Cosplay and are fairly comfortable. I went a whole day at a con and had no issues, I even ran in them. The quality is good and I was kept up to date on every step of the shipping. I will definitely be buying from here again.
I was looking for a decent pair of platform boots for a cosplay. This seemed like the shop to check out for that.
Date of experience: August 31, 2024
Very communicative; item ordered was on back order so it took a little longer before shipping but I was given a heads up and it still came promptly! My package was shipped as soon as the product came in.
Date of experience: December 5, 2024
10/10, I've been searching for clothes like this for a while and they're perfect. Shipping was pretty expensive but it was worth it. I accidentally ordered a pair of pants in the wrong size which was a bummer though.
Date of experience: October 9, 2024
Love all my products. The free backpack my daughter absolutely loved. I had to get the new dead inside sweatshirt that was what started my purchase and of course had to add from there. Your products are amazing and very well made.
I saw a shirt of yours on tik tok and looked you guys up and fell in love with all of your products.
Date of experience: September 27, 2024
You had exactly what I was looking for at a lower price than on other sites. I also really appreciated the new customer discount and free shipping. Order was correct and arrived in a timely manner. I have no complaints. Thanks!
Price and discounts
Date of experience: August 20, 2024
Awesome stuff, the clothes are all inclusive and plus-size friendly. Easy to navigate site, fast shipping, even the packaging was their own custom thing, which was really cool. My shirts are so comfy and fit perfectly. I love them. I'd happily shop here again.
Cool stuff and the shirts go up to 5XL, which is really rare to find
Date of experience: August 17, 2024
I absolutely love this clothes and accessories this company offers. I also have found that customer service goes far and beyond my expectations and they quickly and professionally take care of any issue you may have. Clothing is quality made and I highly recommend supporting this business.
They get back with you extremely fast and work with you until your issue is solved.
I saw an ad on Facebook and I loved the designs I saw. I've ordered several times after that because of the quality of the clothing sold.
Date of experience: September 24, 2024
This was my first order with VampireFreaks.
My experience, start to finish, was a solid 5 stars.
I found:
-accuracy in detail/measurement of products
-swift, accurate and seamless delivery
-excellent items! I was VERY pleased with quality and NO gross "chemical" smell ("cat urine" smell? Nope!👍) *exception: extremely faint 'new clothes smell (similar to Walmart/Forever 21/etc new clothing) which I personally enjoy, perhaps others may not. Nothing a day or two out of packaging wouldn't fix🤷🏻
Very satisfied! I will be ordering again, based on my experience
Thank you, VampireFreaks!
Unique/alternative items.
Date of experience: August 26, 2024
Pretty good. Took a long time to deliver but some of that may have been issues on USPS's part and not vampire freaks. I received everything I ordered in great condition, except for one missing zipper tag on a pair of Tripp pants. Sizing guides and comments were helpful.
Want to support smaller businesses and I like what they are advertising.
Date of experience: December 12, 2024
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
