• Vehiclehistory

2017 CUSTOMER CHOICE AWARD

Vehiclehistory

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Overview

Vehiclehistory.com has a rating of 3.9 stars from 242 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vehiclehistory.com most frequently mention vin number, detailed report, and great service. Vehiclehistory.com ranks 4th among Car Buying sites.

  • Service
    12
  • Value
    12
  • Shipping
    4
  • Quality
    10
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How would you rate Vehiclehistory?
Top Positive Review

“Way Better Than Carfax!”

Charles W.
8/28/17

Awesome website!. Wished I had found it sooner before shelling $70 to Carfax for only 5 VIN number checks. Keep up the good work. I'll definitely recommend this site to all my coworkers and friends who are thinking about buying or selling their vehicle.

Top Critical Review

“Scam, got charged $28.95 instead of $1.00! Closed down my cred it card!”

Judy A.
8/8/23

The agreement looks like you are paying $1.00 for a report on your car. However, you are charged $28.95! We received a text moments after I agreed to the $1.00. "Chase Fraud: Did (my name) charge $28.95 at VEHICLE HISTORY on 8/07? Reply YES or NO." We replied NO and my credit card was instantly closed down! Clearly, Chase has had problems with VEHICLE HISTORY in the past to send me a fraud alert. Now, I have to update all my auto payments relating to my card! To say that I'm angry is an understatement! Do not do business with this company, you will be sorry.

Reviews (242)

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Reviews that mention popular keywords

vehicle history (25)
Thumbnail of user charlesw127
Georgia
1 review
0 helpful votes
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August 28th, 2017

Awesome website!. Wished I had found it sooner before shelling $70 to Carfax for only 5 VIN number checks. Keep up the good work. I'll definitely recommend this site to all my coworkers and friends who are thinking about buying or selling their vehicle.

Thumbnail of user mandar7
Wisconsin
1 review
1 helpful vote
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September 5th, 2017

I tried to do a VIN lookup on 10 other sites... only to find out they told me nothing helpful and wanted my money. It's hard enough affording a car, but to think about also having to pay to look into potential purchases is just annoying. I appreciate Vehicle History's thorough report, it has everything I want to know and more! So very easy to use and will be recommending this to everyone I know! Thank you for making a difficult task a little bit easier on people!

Thumbnail of user jamesw470
Minnesota
1 review
0 helpful votes
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August 30th, 2017

Great way to get the general history of a used car. I love all the recall listings and the service bulletins. They even include average retail and trade-in pricing.

Much more in-depth than those other sites!

Thumbnail of user natalies89
Alaska
1 review
0 helpful votes
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September 5th, 2017

Absolutely love this site. They are FREE, no hidden fees. It's been so nice especially when looking at buying a used car. It's been my go to website during the whole process. Works well, runs quickly, provides the information I need to make a smart buying decision. Also like the fact they bring in the Edmunds fair market value into the report as well. Saves me a lot of time.

Thumbnail of user ap1448
New York
1 review
0 helpful votes
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September 6th, 2017

When searching to buy a used car, carfax reports can really add up. While this report is not as detailed as a carfax, it gives enough basic information that I would be able to judge continuing with the buying process.

Thumbnail of user derekt43
South Carolina
1 review
3 helpful votes
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August 31st, 2018

I own a 2018 Nissan Murano Platinum model. Generally the car is great, but I have one small irritating complaint. The Driver's Information Screen, directly in front of the Driver, fades away in strong sunlight, but is fine and legible in the garage or at night.
The local Service Dept. instructed me to fix this problem by placing a piece of tape over the light sensor on the top of the dashboard, and not to use the Auto headlight setting.
My car now thinks it is night all the time. Anybody else have any ideas?

Thumbnail of user manuelt12
Pennsylvania
1 review
0 helpful votes
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August 30th, 2017

With all three cars I have bought the service from VehicleHistory.com has been essential and useful! It gives clear and easy to understand results. I'd recommend this source to anyone wanting to looking into the past of a car.

Thumbnail of user carmenc39
Georgia
1 review
0 helpful votes
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June 18th, 2016

I would recommend this site to anyone wanting information on their vehicles. The steps are simple and doesn't take long. The greatest feature of all is the CSR text you to make sure you were satisfied with your report.

Thumbnail of user thaisab
New Jersey
1 review
0 helpful votes
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September 1st, 2017

I was looking for some more information on a used car with a price that seemed too good to be true. Vehicle History's website came up when I was searching for a free site to search a VIN number so I checked it out. I got detailed info on recalls, damage, repairs--everything I wanted to know without having to create an account or input my personal info anywhere! Thank you for this awesome resource!

Thumbnail of user adriann111
California
2 reviews
0 helpful votes
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July 30th, 2017

Research.com is a great resource, for when looking to buy a used car. It has already unearthed one salvage car being sold as "clean", raised questions on a couple of others about the actual trim level, (VIN description didn't match, and raised questions about the seller's "one owner from new" claim, and the price is right:-) I also like that it is only limited in searches per day and not overall.
The last time I was car hunting I used one of the pay search engines and they tried to restrict my searches, claiming I was a dealer, when in reality I just like to be thorough!

Tip for consumers:
Could also be useful for a buy-it-new owner too, particularly if you keep the vehicle for a while, as it lists all the manufacturer's warranty and recall information, applicable to your exact vehicle in one place.

Thumbnail of user dawsonb2
Arizona
1 review
0 helpful votes
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September 5th, 2017

This is a super easy and detailed way to check vehicles Identification Number. They go in into detail of the history of the cars and give you as much details as they can find when looking to purchase that car or sell it.

Thumbnail of user danielles520
Colorado
1 review
0 helpful votes
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October 2nd, 2020

Provided what I requested without a lot of BS. It only cost 1.00 so reasonable for sure and gives u a customer service contact just in case so ur not just left wondering should u have a problem great!

Thumbnail of user jasonc206
California
1 review
0 helpful votes
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August 30th, 2017

I always check VIN's on VehicleHistory.com before I get serious about buying anything just so I have some peace of mind about the history and what I'm getting myself into. Super easy to use and it has always had accurate information thus far.

Thumbnail of user jeffreys88
New York
1 review
0 helpful votes
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September 5th, 2017

I love how easy the site is to use. Just enter in the VIN and you get a fairly complete and usable service and vehicle history. Helps with the buying process! Glad I found this site - it's almost as good as carfax - and I am sure with time it will be better than CF.

Thumbnail of user monikab14
Florida
1 review
1 helpful vote
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June 16th, 2016

My son is just starting out someone was selling him a car I went online and found this website within minutes I had all the information on the vehicle this was so helpful. I will highly recommend this site. Thanks so much for your help.

Thumbnail of user edwardg454
California
1 review
44 helpful votes
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June 1st, 2021

As advertised. Quick, easy, no hassles. Came to my house on time. Michael Mullinax was very professional. Took less than an hour to complete everything, including signing paperwork and presenting a check for the amount estimated on phone. Picked the vehicle up the next day. A pleasure doing business with him and them. Thank you "

Service
Value
Shipping
Quality
Thumbnail of user judyarizpe
Texas
1 review
0 helpful votes
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August 8th, 2023

The agreement looks like you are paying $1.00 for a report on your car. However, you are charged $28.95! We received a text moments after I agreed to the $1.00. "Chase Fraud: Did (my name) charge $28.95 at VEHICLE HISTORY on 8/07? Reply YES or NO."
We replied NO and my credit card was instantly closed down! Clearly, Chase has had problems with VEHICLE HISTORY in the past to send me a fraud alert. Now, I have to update all my auto payments relating to my card! To say that I'm angry is an understatement! Do not do business with this company, you will be sorry.

Tip for consumers:
You will be sorry if you use this site. Clearly Chase has had problems with them because they sent me a FRAUD ALERT!

Products used:
NONE

Service
Value
Returns
Quality
Thumbnail of user karmenj4
Vanessa H.

Hi Judy,

Thank you for taking the time to share your experience with us. I would like to apologize for all the trouble and inconvenience this has caused you. It is never our intention to make anyone feel this way, so please know that we take your feedback very seriously and will be looking into this issue during your purchase of our service.

I am sorry that the report is missing some information you needed. Your feedback helps us to improve service for everyone.

Please also allow us to make this right by reaching out to one of our friendly customer service agents 24/7 at 1-855-730-5194 or contact me directly at support@vehiclehistory.com to discuss this in detail.

Hope to hear from you soon.

--
Vanessa
CS Manager
vehiclehistory.com

Thumbnail of user chrisc385
North Carolina
1 review
3 helpful votes
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September 5th, 2017

This is an update on my prior review which was based on a promise of a $10 amazon card for a 5 star review. Vehiclehistory.com never sent the giftcard and never responded to emails inquiring about it. Liars and scam artists

Thumbnail of user melisab20
Virginia
1 review
3 helpful votes
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September 9th, 2020

Was charged the advertised 1.00. Then charged again 3 more times for unauthorized transactions. Called the number asking for a refund and was told I would receive a call back. Have not heard back at all. Submitting a claim with my bank.

Thumbnail of user brianag8
California
2 reviews
2 helpful votes
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June 6th, 2016

The information given was useful, but used this website under the impression that the services were just only $1 but to be charged $18 extra within the same minute. Still no responses have been given.

Thumbnail of user karmenj4
Vanessa H.

Hello Briana,

I apologize for the inconvenience and would like to offer a refund immediately. Please contact me via email at manager@vehiclehistory.com or by phone at 855-730-5194 today for a full refund.

Thank you,
Vanessa Hernandez
manager@vehiclehistory.com
855-730-5194

Thumbnail of user ronw16
Alabama
1 review
5 helpful votes
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September 20th, 2012

VehicleHistory.com is scam! I agreed to a 1.00 charge, then was charged 19.95. I called support and was issued a confirmation number cancelling all future charges but was told that i agreed to the online bill of 19.99, it had been processed and they would not do anything about that. I have contested the charge with my credit card company, and have a standing agreement with them that if it reappears next month they will credit my account and then i would have to cancel the card/change the account number..

Thumbnail of user karmenj4
Vanessa H.

Hello Ron,

I apologize for the inconvenience and would like to offer a refund immediately. Please contact me via email at manager@vehiclehistory.com or by phone at 855-730-5194 today for a full refund.

Thank you,
Vanessa Hernandez
manager@vehiclehistory.com
855-730-5194

Thumbnail of user kimr29
Ohio
2 reviews
7 helpful votes
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December 6th, 2013

Well... DO NOT use this site. I wanted info about a vehicle the other day and was charged more than I expected to pay. Today they said I would receive and email if I gave them information, which they already have, to resolve the issue I had with them. Tonight I was told I would receive an email within an HOUR, no message rec'd yet. I, too, was told I would receive a gift card for amazon if I would reconsider my comments on this site. Believe me I will share this with everyone I know on every social media source available.

Thumbnail of user karmenj4
Vanessa H.

Hello Kim,

I apologize for the inconvenience and would like to offer a refund immediately. Please contact me via email at manager@vehiclehistory.com or by phone at 855-730-5194 today for a full refund.

Thank you,
Andy Wright
manager@vehiclehistory.com
855-730-5194

Thumbnail of user angelad818
Texas
1 review
0 helpful votes
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April 24th, 2021

Horrible customer service and site. I was overcharged when it mentioned a certain price and then they put me in a monthly payment. When I tried to get a refund through chat and email support, 3 times I had to ask for a refund. All times they stated it was being canceled then even tho I canceled it a week prior. They don't send email confirmations and don't even try to contact you for help. Said a week ago that it would be 3-5 days for a refund posted but I see no pending refunds and no email confirmation. Worse company and service ever. They do not even try to help you. Just empty words about having tech support reach you shortly. Do not go through this horrible company. My worst experience EVER trying to get service and help.

Tip for consumers:
Don’t use their services or spend money. You’ll wait forever on replies and no proof of refund.

Products used:
Online history report for a car

Service
Value
Returns
Thumbnail of user brodeem
Missouri
1 review
0 helpful votes
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September 3rd, 2020

I was looking at the 2007 gmc and one of the specs was a 6.0l vortec and it says it runs diesel fuel. And it even has a diesel cap on its tank. Here's the deal that year up to today the Diesel engine is a duramax and the gas engine is a v8 vortec. Keep this in mind you put the wrong fuel in your truck it's over for that engine if you run it too long on that tank.

Thumbnail of user jonh329
Iowa
1 review
0 helpful votes
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August 3rd, 2020

Say cost is 1.00 and then get charged another 18.95, signed up for the 1.00 report, they charged 1.00 then charged 18.95, looks like a scam Plus it did not show an accident that Carfax shows

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About the business

Powerful Information, Easily Accessed

At VehicleHistory.com, customer satisfaction is our priority. We strive to give you the most helpful, point by point, critical data on every vehicle in our database. We're persistently listening to your input and working eagerly every day to enhance our information to provide quick data that is accurate and available.

Whether researching a vehicle history for your car, or the vehicle history of a car you are looking to purchase, we have developed our business to offer a service that will help you find exactly what you are looking for, when you are looking for it. No need to wait in lines at the DMV or wait for the information to come in the mail.

At VehicleHistory.com we take pride in having a full support staff with agents who are trained, skilled and eager to offer you the best possible service, ensuring that you are completely satisfied with your overall experience

KNOW THE HISTORY BEFORE YOU BUY A USED CAR

Our Services

Vehicle History Records
Our Vehicle History database searches through hundreds of millions of national records to provide the most complete and current information available.

Vehicle Guides & Articles
Our goal is to offer customers more than just vehicle history reports. We want our customers to make smart decisions in the buying and selling process. We provide updates and guides that will be rich with information to help understand the auto industry.

Industry Recommendations
Looking for an insurance provider? Need to finance or refinance your vehicle? Can’t decide which repair shop to use? Let us help you. We can recommend services that will save you money and get the best service possible.

Business History

VehicleHistory.com was created to provide a free and valuable resource for the automobile industry. Free Vehicle History reports and VIN Checks are available to the public at no charge. Resources for the vehicle buying and selling process are also made available using industry experts to research and create valuable information articles and tools.

How do I know I can trust these reviews about Vehiclehistory?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
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