Web.com Questions & Answers

Here’s what consumers have asked with answers from Web.com staff and previous consumers.

12 questions answered

50% answered in 1 day

Question:

Why do web.com. have no way for a costuner to opt out or cancel service? Why do web.com. have no way for a costuner to opt out or cancel service?

Answer:

We are located in Australia and trying to make contact is virtually impossible. They don't respond to emails, Calling them is an expensive international phone call, The time zone is completely different so I had to call at some ungodly hour of the morning, they are not friendly and find dealing with customers a big pain. They offer no real value and have no idea of what customer service is.

By Richard H. over a year old

See more answers (8)

Question:

How do i cancel the autopay? How do i cancel the autopay?

Answer:

I had to ring my credit card company and get them to stop the payment

By christine p. over a year old

See more answers (3)

Question:

Where can i find costs before signing up. i'm going to build a small website for my neighborhood so it must be cost effective.

Answer:

http://www.hostsearch.com/review/webcom-review.asp

By Tricia T. over a year old

See more answers (2)

Question:

Hi. i am in australia. i have found that logoyes has been making deductions since august from my account. i have no idea who they are. how do i proceed from here?

Answer:

My initial card expired and I am just noticing charges on my new card. I've been in touch with NAB previously and they assured me it would stop (years ago) but it hasn't!

By Melody C. over a year old

See more answers (2)

Question:

Hello guys! do you know how i can remove my bank details from web.com? they have been taking money without my permission. scammers Hello guys! do you know how i can remove my bank details from web.com? they have been taking money without my permission. scammers

Answer:

Hey there Mira - if you call into our customer support lines at 1-866-655-7679 we'd be happy to help!^MB

By Mike B. over a year old

Question:

Can you post your own affilliate websites to earn commissions Can you post your own affilliate websites to earn commissions

Answer:

Hi Kim! We do have an affiliate program, more info here: https :// www.web. Com/partnerships/affiliates^MB

By Mike B. over a year old

Question:

We did our onboarding this morning but when i try to enter the site i am unable to. how long does it take for the system to be updated? We did our onboarding this morning but when i try to enter the site i am unable to. how long does it take for the system to be updated?

Answer:

Hey - we'll need a bit more information to answer this question (type of site, etc.) - feel free to call us and we can help at 1 800 932 4678.^MB

By Mike B. over a year old

Question:

I would like a web site for my small, old, hair salon (est 1955). how much is the monthly fee. this is not a high revenue operation. we can't afford much for monthly marketing/support fees. I would like a web site for my small, old, hair salon (est 1955). how much is the monthly fee. this is not a high revenue operation. we can't afford much for monthly marketing/support fees.

Answer:

Cuthbert - we'd be happy to reach out and discuss pricing for a website for your salon! Depending on your needs, you could have a website that you self manage from $22.95 a month (with a few dollars for the first month). Feel free to reach out to us at 800 WEB HOST, check out this link https://www.web.com/make-your-own-website or private message us your phone number and we can reach out to assist. Let us know if you need any more assistance! -Mike

By Mike B. over a year old

Question:

Has anyone had success canceling the website builder service with web.com? Has anyone had success canceling the website builder service with web.com?

Answer:

Taylor, You can call into (844)-479-9729 and we'll help you with this! -Mike@ Web.com

By Mike B. over a year old

Question:

I wanna cancel my website please help me i get much charge I wanna cancel my website please help me i get much charge

Answer:

Hi Arif, Sorry to hear this! Please use this link to contact us and we will take care of it for you: http://feedback.web.com/e63t/ Sincerely, Executive Support

By Executive S. over a year old

123

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Web.com Questions & Answers

Why do web.com. have no way for a costuner to opt out or cancel service? Why do web.com. have no way for a costuner to opt out or cancel service?

How do i cancel the autopay? How do i cancel the autopay?

Where can i find costs before signing up. i'm going to build a small website for my neighborhood so it must be cost effective. Where can i find costs before signing up. i'm going to build a small website for my neighborhood so it must be cost effective.

Hello guys! do you know how i can remove my bank details from web.com? they have been taking money without my permission. scammers Hello guys! do you know how i can remove my bank details from web.com? they have been taking money without my permission. scammers

Can you post your own affilliate websites to earn commissions Can you post your own affilliate websites to earn commissions

We did our onboarding this morning but when i try to enter the site i am unable to. how long does it take for the system to be updated? We did our onboarding this morning but when i try to enter the site i am unable to. how long does it take for the system to be updated?

Has anyone had success canceling the website builder service with web.com? Has anyone had success canceling the website builder service with web.com?

I wanna cancel my website please help me i get much charge I wanna cancel my website please help me i get much charge

Can’t see your question? Ask to get answers from the Web.com staff and other customers.

Where can i find costs before signing up. i'm going to build a small website for my neighborhood so it must be cost effective.