I just ordered the introductory offer online today. Then, I seen all of these horror stories of being charged even when you cancel. I called the 800 # to cancel my order and was told that they couldn't help me for 72 hours until I showed up on file. I think it will be too late by then and the product will be shipped and then I'll be screwed! My question is, has this incidence happened to anyone else? And has anyone called their credit card company to have them block the next three payments from coming out without any negative repercussions from Guthy-Renker, aka, sending you to collections. I've seen quite a few times on here today that they sent them to collections for non-payment.