• William Jacket

William Jacket

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Overview

William Jacket has a rating of 1.2 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about William Jacket most frequently mention customer service, full refund, and poor quality problems. William Jacket ranks 137th among Fashion Blogs sites.

  • Service
    33
  • Value
    36
  • Shipping
    34
  • Returns
    36
  • Quality
    36
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
24
38
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How would you rate William Jacket?
Top Positive Review

“I love the coat”

sam a.
8/26/23

Great quality and a fantastic jacket! My boyfriend loves it. He's 5'10 150 pounds and the medium fits him well. It's snug but just needs to be broken in. The sleeve length is perfect. Was impressed by the customer service and prompt delivery.

Top Critical Review

“Not At All The Same As The Picture”

Tammy E.
10/29/24

I ordered a coat from a movie. It was $149 although I found a $20 off coupon. I feel so stupid. I wish I had found this site beforehand. I'm afraid to send it back because it will be even more money lost.

Reviews (50)

Rating

Timeframe

Other

Thumbnail of user tammye567
Florida
1 review
0 helpful votes
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October 29th, 2024

I ordered a coat from a movie. It was $149 although I found a $20 off coupon. I feel so stupid. I wish I had found this site beforehand. I'm afraid to send it back because it will be even more money lost.

Tip for consumers:
I want my money back but not sure if they will honor their "easy returns"

Products used:
Coat

Thumbnail of user teresab31
Virginia
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Absolute trash quality item. I bought a blazer and the emblem was a cheap iron on vinyl and the placement was way off. The picture showed embroidery but I got small vinyl iron on. I spent $111. The cost to send back to Pakistan ( which they don't tell you until you try to return) was $140+ via FedEx or UPS. I complained so they suggested I use USPS. That was $70. Their full refund policy is a scam. They know you won't successfully return to PAKISTAN. BEWARE.

When I threatened to keep leaving bad reviews, they told me they will send a return label IF I change and give them a 5 star review - FIRST. No sir, send the label first.

Tip for consumers:
They will email you, but will not offer a viable solution.

Products used:
Jacket

Service
Value
Shipping
Returns
Quality
Thumbnail of user dawnrelmore
Florida
1 review
0 helpful votes
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August 2nd, 2024

I am so sorry I spent $100 for what was to be a university of Miami jacket. The material was not satin it was hard like a poorly made Halloween costume. The colors were all wrong. Horrible product. They want me to send back to Pakistan for a refund and that is more than half the cost of the jacket. Do not buy anything from them. I will be filing a fraud charge.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dannutza30
Romania
1 review
0 helpful votes
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August 8th, 2024

I have bought a jacket from William Jacket, it was a very poor quality so I returned it. I had to pay for the return on my own and the location was Pakistan. I have lost the money from the item purchased and the money from the return.

Tip for consumers:
Never received the return!!!!

Products used:
Jacket

Service
Value
Shipping
Returns
Quality
Thumbnail of user grammap3
Washington
1 review
1 helpful vote
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October 29th, 2024

I thought I was getting a Vintage Carhart jacket for my husband! It arrived today and it's a flippin handmade POS! Complete waste of $139.00

Tip for consumers:
Do not buy from this company

Products used:
Jacket

Value
Shipping
Returns
Quality
Thumbnail of user helenp1258
Pennsylvania
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

This company is a complete and utter fraud. Their website states they are based in Florida, but they are actually based in Karachi Pakistan. It's taken over six weeks with constant email followup for my jacket to arrive. When it did arrived the quality is appalling. Stains on the back, threads coming loose, no label stating what it's made of ( the material feels like a drugstore Halloween costume) and I truly believe they've used newspaper stuffed inside the lining. Also, it absolutely reeked, it smelled of mothballs and a gas station bathroom and that's been kind. When contacting them to return it, you have to pay to ship it back to Pakistan and they only give you 72 hours. The website states 30 days.

Tip for consumers:
Do not purchase from them.

Products used:
Sports jacket

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertjamesmoses
Missouri
1 review
0 helpful votes
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June 1st, 2024

I bought a hoodie from them, and its taking over a month to even process it. I looked up the addresses of the locations they say they are from, they are just random peoples houses. Dont buy from them, its probably just a giant sweatshop that doesnt care about the customer getting what they paid for at all.

Thumbnail of user greg.svolos
California
1 review
1 helpful vote
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May 28th, 2024

Fake clothing. They label it as yeezee but it's not. Sizes run very small. They base the size off short small Asians. Not American sizing. Save yourself the money and the headache. Ships from Pakistan. Poor quality. Not worth the Money.

All of the positive reviews are fake. The merchandise is all fake and manufactured in a Pakistani sweat shop. Everything is undersized. All materials are substandard. Low life company selling FAKE merchandise. You've been warned.

All of the positive reviews are FAKE, just like their merchandise

Products used:
Yeezee sweatshirt that is FAKE and undersized. Big time FRAUD

Service
Value
Shipping
Returns
Quality
Thumbnail of user atibaclarke20
New York
1 review
2 helpful votes
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May 12th, 2024

They sell fake products. I bought a jacket that was advertised authentic. It came too small and damaged and fake. Stay away from buying. They tried to make me ship the item back overseas which cost me over $40 in order to get a refund. Terrible customer service and a scam

Tip for consumers:
Scam sells bootlegs products

Products used:
Jacket

Service
Value
Shipping
Returns
Quality
Thumbnail of user scottr2551
New Zealand
1 review
0 helpful votes
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April 25th, 2024

This company needs to be shut down they sell counterfeit clothing out of packastan stall the return process and make it impossable to get a refund shop local or at a reputable company if i could give no stars i would absolute rip off never shop with them

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidg6924
Canada
1 review
0 helpful votes
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April 12th, 2024
Verified purchase

Ordered a "vintage" baseball jersey *******@williamjacket. It came completely useless, as they made the hole for the head so small, even a child couldn't get he's head through.
I contacted them through different emails… NO ANSWER!
What a disappointment. Total rip off.

Products used:
Vintage baseball jersey

Service
Value
Shipping
Returns
Quality
Thumbnail of user asmothers2008
Maryland
1 review
1 helpful vote
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March 12th, 2024

Please dont waste your time or money, you will regret it! Ordered a jacket the item was not even close to what I was supposed to get. Asked for a refund or the correct item and they want you to send it back but its not even in the US even though the website says it is. Cheap knock of junk!

Tip for consumers:
Frieght is in the price of the product found the same jacket $30 bucks cheaper on another site

Products used:
Jacket

Service
Value
Shipping
Returns
Quality
Thumbnail of user julians310
Poland
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

Don't Buy there! I read reviews about low quality of products before buying but even though I hoped that VETEMENTS and BALENCIAGA. Hoodies I ordered will be looking quite similar to original but with poor quality.
Unfortunately what I got was 5$ hoodie with badly printed logos which looked nothing like what O ordered.
Total Crap for 140$ :(

But then started nightmare:
To return you have ONLY 72H!
You have to send it back to Pakistan on your own (another 45$ - sic!)
And now THEY DIDNT PICK UP THE RETURN!
It is already a week in Pakistan and no one collected return. I haven't seen refund.
The support is writing that they are doing refund and collecting returns in queue, and they have a lot of them, but they can't say even how many more days it will take or if it will ever happen.
Don't trust them.
And if You still can: DON'T BUY THERE

That could be good idea if anyone would start class action LAWSUIT. It could help to protect from further scams and victims of this site.

Tip for consumers:
Selling items different then they have on site.
Problem with refund.
Vary bad customer service

Products used:
Vetements darkness hoodie
Gap balenciaga hoodie

Service
Value
Shipping
Returns
Quality
Thumbnail of user michellef2553
Colorado
1 review
1 helpful vote
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February 26th, 2024

The hoodie I received wouldn't even fit over my head. It was big enough, just defective. Returns and exchanges must be sent to Pakistan and there are restocking fees. Even if they send you a hoodie that no person can ever wear, the customer must pay. Don't order from here. Also there is a very weird smell when you get it.

Products used:
Can’t use it at all

Service
Value
Shipping
Returns
Quality
Thumbnail of user hopeh193
Florida
1 review
2 helpful votes
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February 3rd, 2024

Replied to 91% of negative reviews- This is from another review platform. Take note! They are a scam company. They sent me the wrong item and when I asked for a refund they said I must do a positive review to get a refund. That must be the only way they have any good reviews. I would not because if you want a good review, just do good business. Go anywhere but here.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sitej59
Illinois
1 review
1 helpful vote
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January 17th, 2024

They shipped us the wrong size sweatshirt (there is actually no size on the garment but it clearly isn't a men's large). It was a Christmas present that remained wrapped under our tree until Christmas morning and they refuse to exchange it because we are outside the return window. The product is cheap garbage and the company is completely unresponsive, we had to call our credit card company and reverse the transaction. I suggest you read their website prior to purchase, there are grammatical errors which are a huge red flag that it isn't legit, I just wish I would've caught it before our purchase. Save yourself the hassle, STAY AWAY.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bygeorgecreative
Pennsylvania
1 review
3 helpful votes
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January 2nd, 2024

I purchased a jacket as a gift and it looked nothing like the picture on the site. Where there was supposed to be embroidery, there were patches that were not sewn on well. Williams agreed to take the jacket back but wanted me to pay for shipping which was half the price of the item as this company operates out of Pakistan. Avoid this company, the quality is horrible.

Tip for consumers:
This company is a scam, please avoid buying from them.

Products used:
None

Value
Returns
Quality
Thumbnail of user jh1380
Canada
1 review
1 helpful vote
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February 17th, 2024

I ordered a tan jacket, they sent a purple one. They refused a refund as they insisted they sent the correct item. After a few emails they said they would let me return it *if* I gave them a 5 star review. NOPE so I'm waiting for the chargeback from my credit card. AVOID THIS COMPANY!

Tip for consumers:
Don't...just don't

Products used:
None. Also, was billed after the fact for unpaid, un agreed to FedEx fees

Thumbnail of user charlesr1943
Utah
1 review
5 helpful votes
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February 10th, 2023
Verified purchase

Super disappointed in my purchase. They show pictures of the real thing but make knock offs to send customers. Really bad communication, I almost called my credit card company to dispute the charge because it took so long for them to even confirm my order was being processed or get an expected delivery date.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sam902759
Pakistan
1 review
1 helpful vote
  • Send Message
August 26th, 2023

Great quality and a fantastic jacket! My boyfriend loves it. He's 5'10 150 pounds and the medium fits him well. It's snug but just needs to be broken in. The sleeve length is perfect. Was impressed by the customer service and prompt delivery.

Service
Value
Shipping
Returns
Quality
Thumbnail of user creativearts920
Canada
1 review
1 helpful vote
  • Send Message
April 19th, 2023
Verified purchase

What we ordered was not even close to what we received. "Easy" return is a fraud, they want you to send it back to Pakistan at your own cost, and still want to keep 20%.

They returned one email and then stopped the conversation, they clearly are used to making fraudulent money.

Tip for consumers:
not at all happy

Products used:
non, will not use it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bf315
Iowa
1 review
4 helpful votes
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August 26th, 2023

Do not buy! It will be 100 times to small. I ordered a medium adult. This jacket would not fit a ten year old. I am a 5'1 110 woman. So not too big. Average. Medium coats do fit me. Save your money. Please. Trust me. Buy full price from NFL store or Fanatics Store. Get the real deal. Please. We work hard for our money!

Thumbnail of user jimmyj171
Pakistan
1 review
1 helpful vote
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July 16th, 2021

I have read about these zippers that they use in their jackets, and I must tell you, they are very, very strong. Search up YKK and you'll come to know why they are the best in zip suppliers. The jacket's front has a smooth closing. Yes! On the logo's area, the zip does get a bit rough to pull up, but that's a good thing. The logo looks better with the little space between it. It is a durable jacket for sure!

Tip for consumers:
Always Use Coupon Code in this Website for an Extra $10 Discount

Products used:
Leather Jacket

Thumbnail of user leslies719
Pakistan
1 review
2 helpful votes
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November 4th, 2021

I rate William Jacket 5/5 stars as they fulfill my order for Ted Lasso Jacket. The quality and fabric of the jacket is just perfect. The customer care is nice and they provided me the exact measurements as I ordered.

Service
Value
Shipping
Returns
Quality
Thumbnail of user magpied
Canada
1 review
0 helpful votes
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January 22nd, 2024

Sent the wrong product. After several messages to company I received my order refund. Not a company I would order again.

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