• Words With Friends 2

Words With Friends 2

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Overview

Words With Friends 2 has a rating of 1.5 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Words With Friends 2 ranks 998th among Games sites.

  • Service
    8
  • Value
    7
  • Returns
    6
  • Quality
    9
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
16
2
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How would you rate Words With Friends 2?
Top Positive Review

“Love the Game - Hate the Ads”

Peggy S.
9/5/19

Guys... be forewarned. I assumed that a company advertising with Words with Friends would be trustworthy. Be warned. Many of them are scams. If a price listed is too good to be true, IT IS! I was gullible to think that they would vet out who they sold advertising time to however nothing could be further from the truth.

Top Critical Review

“Ripoffs”

Megan J.
7/26/24

For the last five months, I can no longer watch advertisements for points. They are forcing me to buy my coins, which is total BS. They have given me multiple excuses multiple times and it's all a lie.

Reviews (27)

Rating

Timeframe

Other

Thumbnail of user meganc454
New Jersey
2 reviews
1 helpful vote
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July 26th, 2024

For the last five months, I can no longer watch advertisements for points. They are forcing me to buy my coins, which is total BS. They have given me multiple excuses multiple times and it's all a lie.

Thumbnail of user juliec2783
GB
1 review
1 helpful vote
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September 28th, 2024

If I'm playing a number of people the app closes down after every move. It's annoying Even the review needs a hundred word.
I much preferred the original Word with friends.

Thumbnail of user jamesh8073
Pennsylvania
1 review
0 helpful votes
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July 2nd, 2024

Launch time over 30 seconds. Can't block unwanted players. Frustrating to play. Bring back the original WWF!

Thumbnail of user sonyat131
Florida
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

There's only one K in words with friends and they played a word with two K's. I will spend no more money on this game because they cheat.

Thumbnail of user rainbowasylum
Nebraska
1 review
1 helpful vote
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April 26th, 2024

I get that the Words folks wanted to add ways to make money but this is a joke. The screens are busy and there is way too much content not related to the actual game. Also, it encourages cheating. Now I know why people come up with obscure words. I have played with the same couple of people for years. Recently you changed my game to "2". I can't stand it.

Products used:
These questions are not relevant.

Service
Value
Returns
Quality
Thumbnail of user bevq5
California
1 review
2 helpful votes
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March 19th, 2024

Right from the beginning when you are treated to what looks like a toddler's cartoon, the new and improved version is a disaster. Yes, there are a gazillion ads, and the game is slowed because of their frequency, but my biggest frustration is losing all of the players and games I had an investment in. They just disappeared. Some of them I have been playing for years. I tried to reestablish contact, but the site no longer recognizes the original game names of the players. Then come to find out that my own game name has been changed so that even if they wanted to reestablish contact on their end they couldn't. WWF has been part of my daily routine for years and I miss it. Your "new and improved" version is horrible. Whoever had this brainstorm to change what was fun and engrossing and turn it into this joke of a game should be fired.

Products used:
Word with Friends 2

Value
Quality
Thumbnail of user patsyh154
Oklahoma
1 review
1 helpful vote
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March 14th, 2024

Terrible mistake to join Words2.You erased my friends from the very beginning of Words.Thanks for killing my fun and friends.You are a scam.Very unhappy.You have ruined the fun so many people had.SCAM!

Thumbnail of user kr543
Arizona
1 review
2 helpful votes
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March 15th, 2024

I loved this game before last week. I played word duels daily and really enjoyed and looked forward to relaxing with it. The new WWF 2 is pretty much a huge disappointment without the fast paced word duals.
I will not continue to play this game as much.

Thumbnail of user virginiae801
Australia
1 review
2 helpful votes
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March 8th, 2024

I would prefer to pay for this game than undergo the endless 'claim this' and 'win that'. I tried to edit my profile, change from the 'zynga xyz' I was given, only to be told that the player name I've been using for 10+ years already exists! Very disappointing!

Thumbnail of user pamb1257
GB
1 review
0 helpful votes
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April 14th, 2024

I really enjoy this game but there's way too many ads. It's got worse and is so irritating. Too greedy!

Thumbnail of user deborahh2616
New York
1 review
2 helpful votes
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February 21st, 2024

I can usually handle some changes but when you upgrade you shouldn't try so hard to add childish features that only reduces the enjoyment of a challenging game. It actually detracts from it and weakens it.

I downloaded it and then removed it. I guess if Words 1 isn't available I'll either have to suck it up, or quit playing. Too bad.

Thumbnail of user jimp1459
Oregon
1 review
2 helpful votes
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February 18th, 2024

Play is slower. Tile placement is less reliable. But, most of all, it inundates us with "opportunities" for weird features that either take time to understand and are neither interesting nor challenging and, often yield additional player cost for minimal value. You've taken a good, reliable pastime and turned it into something I'm not likely to continue. Way too much change for Compsny benefit with less player satisfaction. Back it down, please.

Products used:
Words With Friends2

Service
Value
Returns
Quality
Thumbnail of user joycemaroney2643
Illinois
1 review
3 helpful votes
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March 21st, 2024

Who in the world changed the original/classic WWF to WWF2? I have SO MANY complaints! … scores too small, scores too dim, too many steps to send a chat, WWF2 doesn't show the word played, can't get rid of a "stranger" playing… I can go on and on!
PLEASE PLEASE go back to the classic. An idiot messed up the game!

Thumbnail of user amandat1512
Australia
1 review
3 helpful votes
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January 21st, 2024

Since last update, game slower, points don't update, chats don't update, sometimes for 24 hours unless you delete and reinstall app. It's pathetic. It's not only the game with ads, my friend has ad free, same issues. "Help and support!" No help at all. Give it a miss

Thumbnail of user jamesd5365
Washington
1 review
2 helpful votes
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March 21st, 2024

Don't like this new version of words with friends 2. My favorite solo game is not here. Why stay here.

Thumbnail of user annak1494
Arizona
1 review
0 helpful votes
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November 11th, 2023

My friend's husband's name is D...K. WWF censored me for using his name. I have written to Zynga at least twice. They refuse to remove the censor status claiming: "While the game as no current option on how the chat works to prevent misuse, I appreciate you raising these reports regarding your feedback. Your report will help ensure we are giving the best gaming experience."

Thumbnail of user eileenshannon11
California
1 review
4 helpful votes
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November 24th, 2023

My mom and I have been playing since 2007 and every update comes more problems. I've contacted them with no resolve. They play words that their dictionary says its a word but does NOT give a definition. Now the ads will play 2 ads only get credit for 1. And I am not able to X out of those ads, I need to close the game and get back on it to continue to play. It takes so much more time to load in the beginning and they make the credits harder to achieve with every update. You just lost 2 faithful players. It's NOT WORTH the hassle to play this game any longer. I DON'T recommend installing this game.

Service
Value
Returns
Quality
Thumbnail of user lorik817
Pennsylvania
1 review
3 helpful votes
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August 29th, 2023

Every single word I play I am forced to watch an ad. Some of them freeze my phone screen. I mark ad as irrelevant or annoying but continue to receive it anyway. I have also purchased coins that I paid for but didn't receive. I used to at least receive a few free coins daily. The past few days I have received ONE free coin. There are plenty of other games they can keep theirs. They are a rip off.

Service
Quality
Thumbnail of user krystynam10
GB
1 review
2 helpful votes
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November 1st, 2023

The customer service is an absolute disgrace.
I am a team leader of a top platinum club and on 27th October 2023 my club's 9 days 2 hours trophy boost hours suddenly disappeared. Despite my complaints and complaints from the majority of the 30 team members this matter has not yet been resolved, let alone acknowledged. The clubs make Zynga a great deal of money and this company does not act in a responsible way to its customers. Its responses are generally automated and never address issues. There appears no such thing as a quick relevant response from this money grabbing organisation, and no such thing as a proper official complaints procedure. It is about time that Zynga were held to account for this as theft of bought trophy boost hours is a crime. This review will probably be the only way of getting a proper response., hopefully. Come on Zynga, finally do the right thing and give us back our stolen trophy boost hours with some compensation and please improve your customer support.

Service
Quality
Thumbnail of user peggys67
New York
11 reviews
21 helpful votes
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September 5th, 2019

Guys... be forewarned. I assumed that a company advertising with Words with Friends would be trustworthy. Be warned. Many of them are scams. If a price listed is too good to be true, IT IS! I was gullible to think that they would vet out who they sold advertising time to however nothing could be further from the truth.

Thumbnail of user geralds513
Florida
9 reviews
4 helpful votes
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August 7th, 2023

Look at my pictures below. Would you like you or your family to receive this ad, and then have the ad block your game? Then, try to contact WWF to resolve and guess what! No contact reply. Well the ad says it: F….WWF!

Tip for consumers:
Expect no correction from WWF

Service
Value
Returns
Quality
Thumbnail of user gillianc124
Australia
1 review
2 helpful votes
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August 31st, 2023

Be careful joining teams. Zynga does not reward you for all the games you play and does not respond to any requests for help. Be careful of spending money on this site. They do not reward you for loyalty.

Tip for consumers:
Be aware of this game

Products used:
Online game

Service
Value
Returns
Quality
Thumbnail of user terrym1274
Texas
1 review
0 helpful votes
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July 8th, 2022

I purchased a rewards pass in words with friends2 and it clearly states it comes with 512 coins but that's a lie. When I contacted them they claim its a opportunity to win that many coins in the game but that's not how its presented. Then when you try to talk to a supervisor they claim none are available and that they will have someone get in touch with you but they don't! The game is fun but never spend a penny with this rip off company! They are crooks and liars! Worst customer service ever!

Products used:
Game play

Service
Value
Returns
Quality
Thumbnail of user anital21
North Carolina
5 reviews
5 helpful votes
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October 10th, 2023

I've played over 10 years +, watched them change from words with friends to same just #2 which was supposed to be better, what a joke. You're constantly closing out all apps since you can't exit from ads, just stuck there, support that's a joke they say they'll contact you w/I 48 hours that was 3 days ago. I want to uninstall but I feel like I'm leaving my friends that I've played with for 10 years and I feel bad about that. The game is not the same as original it's so much worse I rarely had a problem till they "upgraded " to improve...yeah right. I am stuck playing with global people when I have my real friends on my friend side but am continually being cheated out of weekly rewards when I'm playing my friends not the ones on global. I've gotten to where I don't even collect rewards because in global it's much lower. Lags alot, shuts down on daily basis I want to tell my friends I want to leave but it's like total abandonment, it's not their fault it's the crappy game. The games way of trying to pacify you is give you 7 days ad free the only thing good about this is you don't have to keep closing out every app to get off it. I do believe I will look for another game not Zenga

Thumbnail of user cm889
Oregon
1 review
2 helpful votes
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August 29th, 2021

Whoever decides which words count for this game needs to get a good dictionary. It's quite pathetic.

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