• World of Greenhouses

World of Greenhouses

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Overview

World of Greenhouses has a rating of 4.0 stars from 78 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with World of Greenhouses most frequently mention customer service. World of Greenhouses ranks 3rd among Gardening Supplies sites.

  • Value
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  • Returns
    1
  • Quality
    1
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How would you rate World of Greenhouses?
Top Positive Review

“Quality Appearance”

Julie L.
2/19/18

The appearance of the greenhouse we ordered seems to be good. The only issue we had was the shipping of packages (6). The largest box was ripped open while in transit. We have tried to do an inventory but cannot find any instructions or packing list for the greenhouse itself other that the optional anchor kit. It also appears the fasteners needed are missing as well. We will not be putting the greenhouse up for several months due to weather and the need for a concrete base. Again this is not the companies fault but probably the shipper, (UPS) as there were 12 different points of handling. It will just add more time for the reorder of any needed fasteners.

Top Critical Review

“Fast Deal Tainted by Poor Communications”

wayne s.
4/25/17

I purchased an item on a Friday and had to contact them the following Wednesday after getting no shipping information from them. 1 chat, 2 emails and 2 phone calls later I finally got a response promising a follow up with more detail -- that never arrived. I eventually contacted the manufacturer to obtain my shipping information and, after almost 3 weeks, am still waiting for the item to arrive.

Reviews (78)

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customer service (11)
Thumbnail of user juliel149
Iowa
2 reviews
0 helpful votes
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February 19th, 2018
Verified purchase

The appearance of the greenhouse we ordered seems to be good. The only issue we had was the shipping of packages (6). The largest box was ripped open while in transit. We have tried to do an inventory but cannot find any instructions or packing list for the greenhouse itself other that the optional anchor kit. It also appears the fasteners needed are missing as well. We will not be putting the greenhouse up for several months due to weather and the need for a concrete base. Again this is not the companies fault but probably the shipper, (UPS) as there were 12 different points of handling. It will just add more time for the reorder of any needed fasteners.

Thumbnail of user sandyr189
Ohio
1 review
0 helpful votes
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May 2nd, 2020

I have had my 8 x 8 hobby greenhouse for a few years now. Love it but wish I now had purchased the next size. Took 2 of us a few days to put together but is very sturdy! Not thrilled with the sliding doors as they get stuck when opening (front and back). Automatic vents above are great! Overall a great little greenhouse!

Thumbnail of user brians231
California
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

Very fast shipping, compact greenhouse was securely packaged & arrived safely. Greenhouse was tough to assemble as not all pieces fitted perfectly well. Had to make some adjustments in order for some pieces to fit. Overall, it was an average product with some manufacturing issues but no fault of WoG.

Thumbnail of user charlesa144
North Carolina
1 review
0 helpful votes
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March 27th, 2018
Verified purchase

What a great organization to work with. Thrilled with their customer service. I haven't been able to put the garden together yet (a ton of rain here in North Carolina) but it looks very straight forward. Their customer service department was able to help get the order to me right away. Thank you so much!

Thumbnail of user waynes77
Minnesota
1 review
3 helpful votes
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April 25th, 2017
Verified purchase

I purchased an item on a Friday and had to contact them the following Wednesday after getting no shipping information from them. 1 chat, 2 emails and 2 phone calls later I finally got a response promising a follow up with more detail -- that never arrived.

I eventually contacted the manufacturer to obtain my shipping information and, after almost 3 weeks, am still waiting for the item to arrive.

Thumbnail of user kirky2
California
1 review
0 helpful votes
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March 24th, 2018
Verified purchase

Poorly designed. Extremely difficult to assemble. The bolts in the corners are too long and can ONLY be tightened with the smallest of ignition wrenches! Two people are needed to assemble. It must be assembled outdoors or in a shop with 10' ceilings! I build and restore vehicles. I have a shop with nearly every tool imaginable. This was a huge mistake to buy this little flimsy greenhouse! Junk!

Thumbnail of user gabrieleh2
New Hampshire
1 review
0 helpful votes
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August 26th, 2019
Verified purchase

The gentleman was pleasant and answered all my questions. Went well. I really have nothing else to say, since I can't recall everything that went on during that conversation. He did ask why I was interested in this particular green house and that is it.

Thumbnail of user gregm162
Washington
2 reviews
0 helpful votes
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November 27th, 2017
Verified purchase

Just received my green hoyse. It arrived all in tack. Have not constructed it yet, busy putting put Christmas lights.
Must say however if the green house construction and operations goes as well as the ordering and delivery I will be very pleased.

Thumbnail of user edwinc469
Ecuador
1 review
1 helpful vote
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March 14th, 2022

If you love gardening but think your flowers don't have a specific, desired place in your home, then World of Greenhouses is for you. You offer metal or wooden structures so that your flowers have a nice place in your home space, you can get it at crazy prices, what are you waiting for?

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Returns
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Thumbnail of user eb328
Oregon
1 review
3 helpful votes
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June 15th, 2020

Stay Away From This Company! I ordered a greenhouse a month ago. Other than an initial email stating my order was received, I have not heard anything. They have not returned emails or phone calls. I believe this company is a scam. I would give less than one star if possible. Beware!

Thumbnail of user heatherr105
California
1 review
0 helpful votes
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December 14th, 2017
Verified purchase

The customer service of World of Greenhouses is just outstanding. They responded to my inquiry very quickly, on a weekend, and did tremendous amounts of follow-up to answer my questions and resolve an issue. This is an outstanding company that I would highly recommend.

Thumbnail of user davids813
Texas
1 review
0 helpful votes
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August 11th, 2017
Verified purchase

There are a lot of parts and pieces to put together (definitely not a weekend project for one person). I tend to be a bit of a perfectionist, so it took an entire weekend to get my foundation squared and level. Overall, the parts fit together very well, the plans are nicely detailed, sequential, and easy to follow.

Thumbnail of user lancen36
Texas
1 review
4 helpful votes
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April 28th, 2020

Charging a card before the order ships is not ok, worse after all my attempts to contact them for a simple order update there is zero responses. I would cancel my order but can't reach anyone. Bad customer service is one thing but no customer service is something else.

Thumbnail of user donaldp63
Tennessee
1 review
0 helpful votes
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February 26th, 2018
Verified purchase

The little cold frame was sized as described. My complaint centers on a few things. (1) the little wire tie downs are virtually worthless in my windy location. I will make my own. (2) website does not say you need to seal pieces with PE tape. (3) website does not say you need to seal pieces with suitable caulk. Finally, lack of written assembly instructions (pictures are just not good enough), especially when assembly pictures do not say you have to put assembly screws through the polycarbonate material for them to fit properly.

Thumbnail of user maryd598
Washington
1 review
0 helpful votes
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March 10th, 2019
Verified purchase

I was very pleased with the "real" chat service. I had several questions before I made my purchase. Every question was answered. And afterwards I received an email from a representative to assist me in customizing my order.

Thumbnail of user michaelv235
Florida
1 review
0 helpful votes
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August 2nd, 2018

It arrived safely at my front porch area. I brought the package in and opened it to find all the parts neatly packaged and labeled with instructions so I began to assemble it completely in about an hour...

Thumbnail of user briano34
Idaho
1 review
1 helpful vote
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July 27th, 2017
Verified purchase

The ordering process was very easy over the phone. I planned to be on vacation so I asked them to hold off delivery until I returned. They prepped the order and got the shipping order started for delivery on my need date. They kept me posted the whole time. I like doing business this way.

Thumbnail of user michaelw1316
Washington
1 review
0 helpful votes
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July 23rd, 2019
Verified purchase

Awesome company to work with. The only problem was that the packages are sent via USPS and my mailperson doesn't like anything larger than a letter so the packages were left blocking things to the point of not being able move them without a lot of difficulty. Obviously not a problem with Grandio, just more lousy service from the Post Office.

Thumbnail of user richarde244
KR
1 review
0 helpful votes
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June 11th, 2019
Verified purchase

This was so easy to complete inventory was right on and the directions were easy to read and understand but i would like to tell future customers to stick to the directions don't jump ahead like i did you will just end up doing twice

Thank you Grandio

Thumbnail of user tl148
New Jersey
4 reviews
0 helpful votes
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July 6th, 2019
Verified purchase

This is a very large rain barrel, but it's easy to maneuver so the installation is not difficult. It comes with the hardware, solid brass spigot. I set it on a concrete, 24" x 30" pad, after leveling, tamping and putting down a paver pad so it will stay level. It's perfect. Well worth the investment and the time to install. Love it! Thank you!

Thumbnail of user briank114
Wisconsin
1 review
0 helpful votes
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May 5th, 2017
Verified purchase

We ordered the basic Juwel coldframe model, which was out of stock. World of Greenhouses substituted the newer (more expensive) model at no additional charge and was very courteous in communication and prompt in shipping and delivery. Thanks for helping our seedlings out!

Thumbnail of user kimaleel
Texas
2 reviews
0 helpful votes
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October 15th, 2018
Verified purchase

Fast delivery. Great customer service! Easy instructions. Took me all weekend to put up between doing other things. Looks beautiful. Can't wait to plant it.

Thumbnail of user wendyp89
California
2 reviews
0 helpful votes
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April 24th, 2018
Verified purchase

Even though a few molding pieces were broken, Eli at World of Greenhouses handled it so well and the end product was beautiful! Easy to follow direction and to build. I would order from them again.

Thumbnail of user debbies436
Texas
1 review
0 helpful votes
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November 12th, 2019
Verified purchase

So far, this is working out very nicely. Great product. We messed up the instructions for assembly and they were really nice to email us new instructions. Would buy from them again in a heartbeat.

Thumbnail of user cynthiak24
New York
1 review
0 helpful votes
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July 13th, 2016
Verified purchase

Eli was very helpful from the minute I called. The item was not in stock initially but he kept me apprised and was able to find them. Items as described. Thank you

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Large selection of hobby- home greenhouse kits and Sheds for sale and all home and garden horticulture needs personalized options 732 808 7959 World of Greenhouses

Company Representative

Thumbnail of user elis697
Eli S.

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