• Yardinflatables

Yardinflatables

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Overview

Yardinflatables.com has a rating of 3.1 stars from 20 reviews, indicating that most customers are generally satisfied with their purchases. Yardinflatables.com ranks 324th among Home Shopping sites.

  • Service
    8
  • Value
    10
  • Shipping
    8
  • Returns
    5
  • Quality
    9
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
3
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How would you rate Yardinflatables?
Top Positive Review

“AMAZING PRODUCTS!”

Sarah P.
2/29/24

I am so thankful for the customer service at YardInflatables.com! We purchased an inflatable that arrived very quickly, the purchasing aspect was seamless and delivery was very fast. After using the inflatable one time, the motor died. I reached out to the company and received a reply within a day! I received the new motor and our inflatable is once again flying high! I HIGHLY recommend this company and will 100% be purchasing from them for any future needs/wants.

Top Critical Review

“Horrible quality and Customer Service”

jeff g.
12/16/20

DO NOT buy an inflatable from this company. They material is very thin and cheaply made. I had bought a large inflatable from them, and after just a couple of weeks, it tore wide open and the company refuses to replace or refund my money. Claiming I had it staked down to tight or we had a massive wind storm. I have been in contact with them, and they absolutely refuse, in fact they are blaming me! I strongly urge people, buyer beware. All of my neighbors have giant inflatables and NONE of theirs have had any issues. Obviously they bought form other companies.

Reviews (20)

Rating

Timeframe

Other

Thumbnail of user sarahp1755
South Dakota
2 reviews
0 helpful votes
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February 29th, 2024

I am so thankful for the customer service at YardInflatables.com! We purchased an inflatable that arrived very quickly, the purchasing aspect was seamless and delivery was very fast. After using the inflatable one time, the motor died. I reached out to the company and received a reply within a day! I received the new motor and our inflatable is once again flying high! I HIGHLY recommend this company and will 100% be purchasing from them for any future needs/wants.

Service
Value
Shipping
Quality
Thumbnail of user jeffg807
New Jersey
1 review
2 helpful votes
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December 16th, 2020

DO NOT buy an inflatable from this company. They material is very thin and cheaply made. I had bought a large inflatable from them, and after just a couple of weeks, it tore wide open and the company refuses to replace or refund my money. Claiming I had it staked down to tight or we had a massive wind storm. I have been in contact with them, and they absolutely refuse, in fact they are blaming me! I strongly urge people, buyer beware. All of my neighbors have giant inflatables and NONE of theirs have had any issues. Obviously they bought form other companies.

Thumbnail of user nancyg730
Connecticut
1 review
0 helpful votes
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October 23rd, 2019

I don't usually write a review but you made a little boy very happy when the part came in three days without expedited shipping and Papa fixed his pumpkin inflatable well before Halloween. Thank you so much!

Thumbnail of user josephm642
Georgia
2 reviews
5 helpful votes
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October 3rd, 2022
Verified purchase

I had read some negative reviews so I was a little unsure about ordering but they had a great deal on an inflatable I wanted to replace for my son so I took a shot. Ordering was easy, the email updates were great, shipping was free and arrived super fast. I will definitely order again and wholeheartedly endorse them based on this experience

Products used:
Inflatable snowman

Service
Value
Shipping
Quality
Thumbnail of user nicholem55
California
1 review
0 helpful votes
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January 18th, 2020

I have ordered from here twice now am very pleased with both products. This time I bought the valentines froggies. Very well made and so super cute much bigger than expected. Will be ordering from you guys again. Thank you for helping make my yard look super cute...

Thumbnail of user gw62
GB
1 review
2 helpful votes
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August 18th, 2018

Ordered bulk order from overseas, 2 items missing from first order which they blamed on couriers. Ordered more stock a second time to uk, this time 2 items faulty on arrival. Once again blamed transport for this, however both times, boxes had been unopened / undamaged in transit. Refused to acknowledge complaint, offer compensation or send replacement parts! Extremely rude and condescending. Never again!

Thumbnail of user ryane382
Oregon
1 review
0 helpful votes
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December 8th, 2022

Purchased the 20' colossal Santa Claus in 2021 and used it for 25 days in December. Stored him back in his box and then brought him back out in December 2022. After 5 days of him being inflated it tore on the front center seam about 1 foot in length. After reaching out to Yardinflatables for an exchange I was told that I should, "probably try to sew it back shut if it was amongst a seam." A $200 inflatable that lasted 30 uses and it was suggested by customer service that I grab needle and thread and get to work. Please let my mistake help you on your journey. Please purchase inflatables from another company. Ryan

Tip for consumers:
Purchase inflatables elsewhere

Products used:
Colossus Santa Claus

Service
Value
Shipping
Returns
Quality
Thumbnail of user chrisl105
Texas
1 review
7 helpful votes
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August 28th, 2015

Absolutely no customer service. I spent $40 on a replacement blower for my 3' inflatable. The website stated the blower I ordered was for 3'-4' inflatable. The motor was so weak, it barely blew it up half way. The company responded to my email with one of their own saying no exchanges or refunds. I hope you won't make the same mistake, and order from this rip off company!

Thumbnail of user sammanthat1
Tennessee
1 review
0 helpful votes
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December 3rd, 2023

BUYER BEWARE!

Found out half of what I purchased didn't work after setting it up in my yard…the sellers are still charging me restocking fees on items that shouldn't even be restocked.

It's been 5 days since their last message, as they're refusing to refund me something I shouldn't be charged.

Just be aware that after you realize their products don't work after setting it up, you'll more than likely get the same treatment.

Tip for consumers:
Everything’s listed.

Products used:
Their inflatables

Service
Value
Returns
Quality
Thumbnail of user brians902
Tennessee
1 review
0 helpful votes
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October 28th, 2019

We have have an annual Halloween party of 100+ people. We were late getting our decorations out and found a few days before our party that one inflatable blower was broken. I found the blower on www.yardinflatables.com and inquired about shipping. I got a very quick response which said they would get it to me the day before our party if I ordered it within the next thirty minutes. I did, they delivered and I got it successfully installed in about twenty minutes. I am a very happy customer. Brian Smith, College Grove, TN

Thumbnail of user mariep1
New York
4 reviews
24 helpful votes
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December 18th, 2010

They were over priced. I think they buy things at retail stores and mark them up horribly then say that they are limited edition or limited quantities to fish you into buying them. Then you go to lowes and see it for far less. Never buying from them again.

Thumbnail of user edc337
New York
1 review
2 helpful votes
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January 1st, 2021

Purchased an inflatable and it stopped working after 3 days. Yardinflatables.com basically said sorry go away. They would not warranty the item. Would not replace the fan. Would not refund me. Basically said too bad for a $100 purchase and walked away from the issue.
Just kept stating their policy, basically washes their hands of anything to do with a customer after the purchase. VERY POOR COMPANY DO NOT BUY FROM THEM. There are plenty of inflatable companies. Stay away from this one.

Tip for consumers:
Do not buy from YardInflatables.com

Products used:
Inflatable

Service
Value
Shipping
Returns
Quality
Thumbnail of user dorothyb1052
New York
1 review
0 helpful votes
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December 6th, 2022

Inflatables material are made very thin and easily torn. I opened the box and there was already a tear at the bottom and they said they wouldn't take it back they told me to go get a needle and thread and sew it myself. Do not buy from them they are rude and product quality terrible.

Tip for consumers:
Don’t buy from them

Products used:
20 foot inflatable snowman

Service
Value
Shipping
Returns
Quality
Thumbnail of user tashae21
Michigan
1 review
3 helpful votes
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November 8th, 2020

We purchased 4 inflatable from this company. We have one that won't stay inflated. We have one that is missing lights. We have one that the tie down was ripped off the blow up. The other one was fine. It just needed another tie down. I do not recommend to purchase anything from them. They will not work with you.

Thumbnail of user lh13
Texas
1 review
9 helpful votes
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June 24th, 2013

Purchased two items. One had a tear and I could not find the sound. Sent it back and the company would not send me a new one (without a tear) because I couldn't find the sound box, not because they sent a defective product. Don't do business with them.

Thumbnail of user deborahs2213
Louisiana
1 review
0 helpful votes
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April 6th, 2022

I purchased the jester item Y823L for a Mardi Gras decoration. The item is very cute but the fan that blows up the inflatable is not strong enough to keep the inflated enough to stand up right and fully inflated. I had to tie it to trees to keep it up. I have purchased other inflatables from other companies and never had this issue. The fan in this item was much weaker than any of the others I purchased in the past from other companies.

Value
Shipping
Quality
Thumbnail of user rt255
Washington
1 review
0 helpful votes
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April 11th, 2023

They dont want to sell you anything! Will not anwser the phone they refer you to internet. Will not send to a PO BOX. But billing address must match shipping address. NO EXCEPTIONS! Just total idiots! Im being nice on this its badd!

Products used:
Wont sell to you if your not a liberal !

Service
Value
Thumbnail of user tomk889
New York
1 review
0 helpful votes
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July 16th, 2021

Received in a few days, opened and inflated, no problem. Price was fair. I can't wait to put it out with the rest of my decorations for Christmas.

Products used:
Christmas inflatable decoration

Value
Shipping
Quality
Thumbnail of user daven461
Kentucky
1 review
1 helpful vote
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December 3rd, 2021

One of my relatives purchased a Ohio State Brutus Buckeye inflatable from a Topperscot.com and gave it to me as a Christmas present. When I opened the box with the Ohio State Brutus Buckeye on the outside I soon realized the inflatable was not Brutus. I called Topperscot and they said, yardinflatables purchase the rights to this product line. When I called yardinflatables back in January, they said they would not get a shipment until November of this year and there would be not problem sending one to me. So I waited patiently until November and when I called YardInfatables, they said they were out of stock and offered to refund my money if I could give them the original order number. This was a gift from almost a year ago and the relative could not find the original order. I suggest yardinflables purchase one and sent it to me or send be a check for the current value to purchase one. There response was "We are sorry but we can not just send out money to you. We can not issue a refund if we do not have an order number." I am sorry but they need to belly up to bar and make this right

Thumbnail of user richiea16
New Hampshire
2 reviews
0 helpful votes
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January 5th, 2022

Yard inflatables is great and they do not make there products so if there is a problem it is not there fault it would be Gemmy industries.

Products used:
Inflatables

Service
Value
Shipping
Returns
Quality

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