• Yesbabyonline

Yesbabyonline

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Overview

Yesbabyonline has a rating of 2.3 stars from 25 reviews, indicating that most customers are generally dissatisfied with their purchases. Yesbabyonline ranks 161st among Wedding Dresses sites.

  • Service
    12
  • Value
    12
  • Shipping
    12
  • Returns
    10
  • Quality
    12

This company does not typically respond to reviews

Positive reviews (last 12 months): 80%
Positive
4
Neutral
0
Negative
1
19
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How would you rate Yesbabyonline?
Top Positive Review

“We loved it”

Renee F.
1/9/24

My daughter ordered this for prom and we loved it. It is a nice fabric and the lace-up back made it easy to fit. It really made well. And is very luxurious looking. I was surprised that it was this nice, based on the price. We had absolutely no complaints., although you should know that it is very long in back. A lot of fabric, but very elegant.

Top Critical Review

“Buyer Beware - Scam”

Karen R.
6/3/24

I ordered a wedding on 3.16.2024 for wedding date 4.20.24. Dress arrived in the wrong color. Not as pictured at all. The dress color was white with silver appliqués. The dress I ordered should have had a nude underlay. I've tried to contact the seller numerous times via email & text since 4.15.2024 for a Return Address & refund. No one has replied. To date, it's been 6 weeks. My next attempt is to contact my credit card provider.

Reviews (25)

Rating

Timeframe

Other

Thumbnail of user kramos0226
New York
1 review
1 helpful vote
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June 3rd, 2024
Verified purchase

I ordered a wedding on 3.16.2024 for wedding date 4.20.24. Dress arrived in the wrong color. Not as pictured at all. The dress color was white with silver appliqués. The dress I ordered should have had a nude underlay. I've tried to contact the seller numerous times via email & text since 4.15.2024 for a Return Address & refund. No one has replied. To date, it's been 6 weeks. My next attempt is to contact my credit card provider.

Service
Value
Shipping
Quality
Thumbnail of user reneef320
Washington
1 review
0 helpful votes
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January 9th, 2024

My daughter ordered this for prom and we loved it. It is a nice fabric and the lace-up back made it easy to fit. It really made well. And is very luxurious looking. I was surprised that it was this nice, based on the price. We had absolutely no complaints., although you should know that it is very long in back. A lot of fabric, but very elegant.

Tip for consumers:
It is a nice fabric and the lace-up back made it easy to fit.

Products used:
Clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user patriciac1505
New Jersey
1 review
4 helpful votes
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January 5th, 2021

Ordered a bridesmaid dress after clicking on picture for $106 the dress came and it is horrendous very poor quality, color not close to what I ordered. Giving me hard time returning, poor responses and don't want to refund my money. Buyer beware China slockhouse!

Tip for consumers:
Very poor quality

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user audrys2
Washington
1 review
4 helpful votes
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October 25th, 2019

This is the absolute worst company I've ever worked with. My daughter found a dress she loved on their site so we ordered it for homecoming. While the dress arrived on time and in good condition, it was much larger than the size specifications on the website. I immediately contacted the company. After 17 emails back and forth with their customer service center (requesting that I send photos, sizes, etc. which I happily agreed to), they refused any sort of refund. The dress was $179 plus $40 for expedited shipping and was much larger than their own specifications. They refused any sort of compensation and told me to have it altered locally. They absolutely refused to accept responsibility for their own mistake or do anything to make it right. Be smart, save yourself some money, and shop elsewhere.

Thumbnail of user annaw358
South Carolina
1 review
0 helpful votes
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June 3rd, 2020

Do not order from this company. They do not accept returns, even though their policy seems like they do. The dress was too big and did not resemble the description online. I went back in forth with them for over 45 days sending the measurements, photos, etc and they still did not ever provide me with directions on how to return my order. STAY AWAY. Horrible product and service.

Thumbnail of user heidil230
South Carolina
1 review
2 helpful votes
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January 1st, 2022

Let me tell you something i was speechless when I saw the dress…. Above and beyond… spectacular I didn't regret having my dress made be them. Breathtaking…. The dress was a showstopper at the event I attended wow wow wow great job… over the top… no disappointment here…. I'm most grateful and appreciative. I did a photo shoot before the event…just wonderfully made, every detail intact wow… I can't stop saying this… well done. They put did themselves. Thank you

Service
Value
Shipping
Returns
Quality
Thumbnail of user cecilial16
cecilia l. – Yesbabyonline Rep

Thanks for your kind words. We are so glad to hear your satisfaction.

Thumbnail of user vilateb
Utah
1 review
2 helpful votes
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January 17th, 2020

Ordered Jan 6, received Jan 15. Now that's service! I ordered custom measurements slightly larger than I actually needed because I can fix too big but not too small. As you can see in the pic, it is just barely too big so I need to have it altered before I can leave the straps off the shoulder. My only problem with it is I thought it had a sweetheart neck but it doesn't. Overall, I love it!

Thumbnail of user ralitsal2
Canada
1 review
0 helpful votes
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March 6th, 2022
Verified purchase

Ordered a dress for my daughter's 1st communion. Ordered a size smaller based on measurements; also paid extra for express service. Dress came on time, as promised on the website, great quality and details on the lace and embroidery! Elegant and dainty, perfect for a little lady's 1st communion!
I am truly surprised by the critical reviews, I had a wonderful experience!

Tip for consumers:
Exact date of delivery.

Products used:
Flower girl dress - for my daughter’s 1st communion.

Service
Value
Shipping
Quality
Thumbnail of user latateanah
California
1 review
0 helpful votes
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March 13th, 2022

Dress was supposed to be custom size in the color rose gold. Not only was the size way off, but it was blush pink not rose gold, with a separate yellow skirt. You can't get ahold of them they respond to email when they choose. And the shipping was 2 weeks after the promised time

Tip for consumers:
Don't get scammed like I did.

Products used:
Dress was non wearable

Service
Value
Shipping
Returns
Quality
Thumbnail of user nazs20
Illinois
1 review
0 helpful votes
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September 9th, 2023

The dress is described as see-through. It is not. The lace should be thin with a flare train. The train is an afterthought sewed into a lined dress. Poor quality. The seller tried to give me the hardest time with refund. This dress has been my only stress for my wedding. Say NO TO THEIR DRESSES AND THIS SITE. Please beware!

Products used:
None. It was supposed to be a wedding dress

Thumbnail of user tiannae1
Utah
1 review
10 helpful votes
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July 10th, 2018

I was a little nervous about ordering my Prom dress a Week and a half before prom! But this company was so nice and had great communication skills they repond in less than an hour. I First contacted the company before I ordered my dress because I wanted a unique color and they helped my through message to find the type of fabric for the exact Shade of green I wanted! (depending on the fabric texture the colors are a little different) Once I ordered my dress my mom contacted them again stressing that prom was coming up and they rushed my package and had it at my door earlier than expected 2 days before prom! When it was supposed to be delivered either the day before prom or day of. Im so happy with the dress and it fit like a glove. I Definitely recommend this company for any event they take pride in their work and the dresses come exactly like the picture also GREAT Fabric choices!

Thumbnail of user taylorr343
Maryland
1 review
1 helpful vote
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May 23rd, 2022

I got an amazing dress from this website, it was for my prom and I get so confident and pretty. I did need to get it altered just because it wasn't perfect in places but I still loved it. The material sparkled so beautifully.

Thumbnail of user lisas5105
Florida
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

I always order a size 2 for my evening gowns. Thank god I ordered another dress from another company size 2 that fits perfectly just in case. The dress from yesbabyonline fit like a 00. I couldn't even get my arm in the sleeve! Customer service told me too bad and to sell the dress to someone it would fit. Are you serious?!

Tip for consumers:
Return policy and size accuracy

Products used:
Dress not true to size. But can’t return. Was told by company to sell it to someone who could wear it

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessicaa776
Washington
1 review
1 helpful vote
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July 13th, 2020

I ordered a dress from yesbabyonline.com, The dress does not look like the picture at all it is see through, Low quality material, and the size specifications was completely wrong! I emailed the company regarding returning the dress and they had me send pictures, The first pictures were not good enough they request me taking pictures "in the natural light" I send them three more sets of pictures with the tags attached, and they still kept requesting more information, basically they will just $#*! you around and not return the item and they also tried telling me that that was not the dress they sent me... So basically calling me a liar! Worst customer service ever don't waste your time buying from these people.

Thumbnail of user christinam541
South Carolina
1 review
1 helpful vote
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February 4th, 2020

I ordered a dress on the site and when it arrived. It didn't look like the picture at all and it didn't fit. I sent a message to the site asking what their return/refund policy and it wasn't given to me. They ask me what was wrong and I told them. Then she kept asking what size I wear. At that point I didn't want anything else from that site. They need to put their return/refund policy for all to see. Instead of wasting people's time.

Thumbnail of user oliviat76
Oregon
1 review
1 helpful vote
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February 24th, 2020

I ordered my maid of honors dress January 1st 2020 and it is now February 24th. I don't think it should take this long to get my dress. Haven't received my dress yet and If it doesn't fit I will not have time to order another one.

Thumbnail of user janetg1483
Tennessee
1 review
0 helpful votes
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January 15th, 2024

The dress was exactly as pictured and described. It fit just perfectly and was a gorgeous dress! The quality is fantastic and we definitely will order from Yesbabyonline again!

Tip for consumers:
The dress was exactly as pictured and described.

Products used:
dress

Thumbnail of user annas2225
California
1 review
0 helpful votes
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January 10th, 2024

What a wonderful surprise when this dress arrived for my daughter.! She did not expect the quality this dress has. It is perfect! Perfect for the occasion!

Tip for consumers:
it is perfect!

Products used:
Clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user salomen6
Texas
1 review
0 helpful votes
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January 10th, 2024

Thank you, my dress fits well! The dress is very special, I am so happy with it and looking forward to my party! I will be purchasing more items from Yesbabyonline in the future. Thankyou. So happy.

Tip for consumers:
my dress fits well!

Products used:
clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user claribelb2
AE
1 review
7 helpful votes
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April 4th, 2020

Ordered my wedding dress on February 24th, customised of course, and paid extra 40$ for faster production which is supposed to be less than 2 weeks. I just received my dress today April 4th! Sent an email on March 27th, asking for a refund of the extra 40$ as it was already over a month of production. Till now, I haven't gotten even a single email in response to that. Now the dress... THIS IS MY WEDDING DRESS FOR GOD'S SAKE! Dear reader, please take a look at the pictures. Words fail me.

Thumbnail of user redonh
GB
1 review
0 helpful votes
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May 5th, 2022

DO NOT EVER PLACE AN ORDER FROM THIS SITE I ORDERED 2 DRESSES THEY NEVER SEND THEM AFTER MANY EMAIL THEY TOLD ME THEY HAVE BEEN LOST AND I ASKED FOR THE REFUND BACK MORE THAN 2 MONTHS NOW ABD THEY STILL DIDN'T GAVE ME THE REFUND. THEY ARE JUST STEELING YOUR MONEY. DON'T DON'T DON'T

Tip for consumers:
Do not ordere

Service
Value
Shipping
Returns
Quality
Thumbnail of user cathym1075
Georgia
1 review
0 helpful votes
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April 24th, 2022

I have 6 bridesmaid that have been waiting 30+ days for their dresses & Some paid rush fee 14 days no dress

Thumbnail of user claudiarosep
Australia
1 review
0 helpful votes
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December 15th, 2021

The dress was beautiful, I had no problems with it. The dress was my dream and came to life. It was very comfortable and elegant

Service
Value
Shipping
Returns
Quality
Thumbnail of user sp424
France
1 review
1 helpful vote
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June 28th, 2023

Après avoir payé un supplément de 30€pour être livré rapidement et les avoir sollicité par mail une dizaine de fois, je reçois mon colis après l'événement. J'ai demandé un remboursement des 158€.Pas de réponse, ils font les morts après avoir bien sûre encaissé l'argent. Pourquoi se donnent ils une telle image, une telle réputation? Ne leur faites pas confiance, ils profitent de notre porte monnaie, c'est honteux!

Tip for consumers:
Manque de sérieux, ne respecte pas la livraison rapide pourtant de 30€ supplémentaire ! Aucun remboursement possible puisqu'ils ne répondent pas aux mails
1er contact fait avec cet email
*******@gmail.com

Products used:
Une robe de cérémonie de mariage

Service
Value
Shipping
Returns
Quality
Thumbnail of user manuelitavt
Spain
1 review
2 helpful votes
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June 3rd, 2023

NO COMPRAD AQUÍ! ES UNA ESTAFA!
PEDÍ UNAS SANDALIAS DEL 38.5 Y ME ENVIARON UNAS SANDALIAS DEL 42. CUANDO QUISE DEVOLVERLAS, ME DIJERON QUE TENÍA QUE PAGAR YO LOS COSTES DE ENVÍO.
LAS SANDALIAS, ADEMÁS NO SE PUEDEN PONER! NO HAY MODO DE SUJETAR EL PIE: NO HAY HEBILLAS!
ES UN AUTÉNTICO FRAUDE. ESTÁN MAL DISEÑADAS!
NO CAER EN LA MISMA TRAMPA!

Tip for consumers:
-LAS SANDALIAS QUE ME ENVIARON NO ERAN DE MI NÚMERO(PEDÍ UN 38 Y ME ENVIARON EL 42)
-LAS SANDALIAS , AUNQUE ME HUBIERAN VALIDO(NO ERA EL CASO , PUESTO QUE NO ERA MI NÑÚMERO) NO SE PODÍAN ATAR!!!!!!!!!! ES DECIR, NO ERAN SANDALIAS APTAS .
-QUE , ADEMÁS DE TODO, ME HACÍAN PAGAR LOS GASTOS PARA DEVOLVER LAS SANDALIAS QUE ELLOS ME HABÍAN MANDADO EQUIVOCADAMENTE.

Products used:
ZAPATOS

Service
Value
Shipping
Returns
Quality

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Thumbnail of user cecilial16
cecilia l.
Typically does not respond to reviews

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