is this a legit online seller? because i read a lot of bad comments, stating that they paid and did not receive the items.

asked by Ana T. on 5/13/18

3 Answers
Thumbnail of user dustins136

They are legit. I've placed about 5 orders with them. I buy Diesel brand jeans and they are legit and incredible prices. Never had an issue with shipping. I believe it comes overseas so if shipping time is a concern, pay expedited shipping and it come very fast.

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Thumbnail of user genah11

It seems their name has been nearly copied by another crappy site. I have had only wonderful experiences w YOOX.

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Thumbnail of user mikom7

From my last 3 and a half year shopping experience with them, I'd say yes YOOX is legit. I have never experienced "paid but not got the item". Not a single time from my 67 shopping experiences. My husband also regularly shops at YOOX, and he neither has had any bad experiences. I compared some shopping sites that sell high end brands' items, and have felt YOOX is the best of all for their real big deal (never got counterfeits), easy return (except final sale), free return shipping if moneyoox is chosen for the refund method and their reliable customer service. I recommend you to buy returnable item, so that you can return it for whatever the reason. Their return window is quite long. Though my past returns took average 5~9 days to be processed after they actually received the return packages, they never failed the processes either. I'm really frustration free with them.

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