How easy is it to get a hold of customer service at YoungExplorers?

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How easy is it to get a hold of customer service at YoungExplorers?

asked by Janet Z. on 5/4/20

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Mary Ann C. · Answer 1 · 2022-09-19T09:40Z

Mary Ann C.

on 9/19/22

Customer service is non-existant and if you do finally talk to an actual person they are non-responsive and do not do what you ask them to do which is why you contacted them in the first place. A waste of time

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Andrea H. · Answer 2 · 2020-05-13T08:44Z

Andrea H.

on 5/13/20

34 minutes on hold. After that, you get a surly customer service rep who only wants to argue.

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Debbie G. · Answer 3 · 2020-05-04T06:21Z

Debbie G.

on 5/4/20

You can't - they closed down Customer Service weeks ago. They hired an offshore answering service, wait times are 45++ minutes. Don't even bother!

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How easy is it to get a hold of customer service at YoungExplorers?

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