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YoungExplorers Questions & Answers

111 reviews
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Here’s what consumers have asked with answers from YoungExplorers staff and previous consumers.

4 questions answered
50% answered in 1 day
Question:

What made you choose youngexplorers over similar businesses?

Answer:

Ordered from them in the past with no problem until a year ago. Now I will never order from this company again as they do not honor any of their promises.

By Mary Ann C.
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Question:

How easy is it to get a hold of customer service at youngexplorers?

Answer:

Customer service is non-existant and if you do finally talk to an actual person they are non-responsive and do not do what you ask them to do which is why you contacted them in the first place. A waste of time

By Mary Ann C.
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Question:

Have sent two emails regarding an item i purchased that needs a replacement part. first email sent 12/22 second sent 01/17. no response to either as of today 01/23. how doe i get someone to respond???

Answer:

Sit on hold for however long it takes (mine: 34 minutes) and then talk to a rep who likes to argue.

By Andrea H.
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Question:

Are they reliable and trustable to order from?

Answer:

You can order from them but don't expect to be able to cancel or return any items. Can find a lot of the items in their catalog for less else where

By Mary Ann C.
Question:

What's going on

Question:

I would like to get a catalog from you, i have a lot to order i accidentally threw my other catalog away

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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