ZipJob

Everything far exceeded my expectations. I was extremely happy with the final resume, cover letter, thank you letter, and LinkedIn profile.
However, the writer I was assigned had-at time-a slow response to my emails. Other than that I was very satisfied.

The person was not a native English speaker and was very difficult to understand. When we ended the conversation, I wasn’t sure we accomplished anything.

Last week i was desperate and didn't have a resume. One week later and i've already had 3 interviews and got a job offer.

The experience was simple and worthwhile. Working with Colton was easy and a great experience as the time he took to work on updating my resume so that it stands out has made a difference.

Very helpful, and listened to what I required in my updated resume

I needed a resume which would be accurate to be selected through computer platforms and read for 10 seconds, and this is ZipJob's specialty

I would recommend this service to anyone that is updating or creating their resume and cover page.

I am writing to express my utmost dissatisfaction with the resume writing service provided by ZipJob, which I initiated on April 3,2024. Regrettably, the service fell drastically short of expectations, leaving me profoundly disappointed and frustrated.

My assigned writer, Robert, merely copy-pasted the contents of my existing resume without any discernible improvements or enhancements. This blatant disregard for quality and professionalism was alarming, considering the significance of the service rendered.

Upon discovering this glaring oversight, I promptly contacted ZipJob's customer support, anticipating a swift and satisfactory resolution. However, my concerns were met with prolonged delays, inefficiency, and a notable absence of accountability. Despite multiple attempts to seek recourse, ZipJob has failed to provide a viable solution or issue a full refund, exacerbating my frustration and dissatisfaction.

This experience not only constitutes a waste of time and financial resources but also reflects poorly on ZipJob's commitment to customer satisfaction and service excellence. Trusting ZipJob with such a pivotal aspect of my professional image was a grave mistake, one that has left me profoundly disillusioned and disheartened.

In light of the substandard service received, I feel compelled to escalate this matter publicly to alert others to the shortcomings of ZipJob's services. It is imperative that potential customers exercise caution and consider alternative options to avoid the disappointment and inconvenience I have endured.

I implore ZipJob to address this issue promptly and transparently, offering a satisfactory resolution and taking steps to improve their service standards to prevent similar incidents in the future.

A writer was assigned to me, to review & revise my resume, and write a CV and LinkedIn profile. I first was prompted to complete a brief questionnaire where I listed out accomplishments and basic work history. I was hoping that the resume would be crafted taking into equal consideration the existing resume draft, the questionnaire, and conversation with me. What I found, though, was that the resume and CV were pumped out at breakneck speed, with little thought given to content. In order to meet their "3-day guarantee", my writer spit out a version of my resume that was hardly different than the one I submitted in the first place.
After a quick round of reviews, I submitted the resume back with notes and revisions. Rather than read, comprehend, and critically think about the notes and questions I had written in the margins, they were simply added to the resume as bullet points, creating nonsensical run-on sentences and totally out of place items. After pointing that out, I got the standard "thanks for your feedback, we'll be back to you shortly" (paraphrasing) email, after which little to nothing was changed with the subsequent draft.
Overall, I got a decent resume, and they wrote a CV & LinkedIn profile that I otherwise would've neglected or written poorly. But the experiences left a lot to be desired. Definitely not remotely worth the price for what you receive.

I needed a resume that would allow me to get through to recruiters and get interviews, and not get rejected by the auto screening process. In addition, I needed a more concise LinkedIn profile to help accomplish the same thing.
Hank C did a great job for me, rewriting my resume and LI profile. Both were well-written and the turnaround time was fast.

Purchased their "Premium" product promising "Future resume update for changes in your career. Never expires!"

Well thinking that I may have a fork in the road career-wise down the road I foolishly thought it would future proof my purchase by buying the Premium package for $299. Well, it turns out that means they will add whatever current job I am at to the end of the resume they created for me.

RIP OFF. Frankly, their resume and cover letter were average at best as well. Don't waste your money.

Turn around time after first draft was more than 10 days! And the quality of the first draft was very low: inconsistent, unrelated, and a random copy paste from my letters of recommendation at best! Like an elementary school kid wrote it.
I emailed them to refund the money and they said "no refund".

The cover letter was written for the wrong job! I cannot believe it!

Please do not waste your money here.

I was thoroughly disappointed with every aspect of the services purchased from ZipJob. I purchased a resume, cover letter, linkedin profile, and consultation call. None of the documents I received were usable nor were any of my concerns addressed either on the phone or in written communication. None of the documents were proofed for grammar or accuracy based on the information given. I would give zero stars and suggest not wasting your money.
Below is in image of the final linkedin doc provided to me.

Instructions were clear, person assigned to me was knowledgeable, helpful, responsive, received edits within hours. Editing process continued for multiple revisions and always with the same response, swift, helpful, and well informed.

I was very hesitant to use ZipJob after reading some reviews on other sites, but my experience was great! While I wish they were a little more upfront about how their process works (only so many emails/changes within so many days). I had an amazing Resume within 72 hours!

This is the first time that I have used this kind of service and I am very pleased. The finished products (resume and cover letter) are much more impressive than I could of ever developed as Marsha was able to market my skills in a way I had not considered. She walked me through every step of the process in an easy to follow manner. She left me plenty of time to review the drafts after each edit, but also offered suggestions that were very helpful along the way. She never rushed me and made sure I was completely satisfied and ready before we finished the process. I have already recommended Zipjob to two of my colleagues.

I purchased a package at noon on a Thursday and within 24 hours I received my revamped resume and cover letter. I had very little edits, which was revised and returned quickly. Not only did I receive the updated resume quickly, but there was explanations as to why things are no longer applicable or outdated. Overall, wonderful experience. Highly recommend!

Quick turnaround time, writers are easy to work with, excellent resume. It's worth every dime to have such an updated professional resume written. They took years of jobs and what I had as lengthy descriptions they updated with shortened and precise wording that catches the eye. All their work landed me my next job! I would highly recommend their service!

I would recommend ZipJob for assistance with resume and cover letter writing. Judy was very patient and helpful during the process. She had some really good suggestions that helped to tighten up my resume. She also helped me craft a strong cover letter that offered the flexibility to make needed adjustments for different job applications. Resume and cover letter writing is not easy, especially when you're not used to the process and Judy made it much easier. ZipJob also helps develop the proper formatting and key word usage necessary to get through the screening process which can often be based on computer algorithms instead of human eyes.

Jessica is awesome. I have been trying to rewrite my resume by looking at online examples and tips - just did not have the patience for it. Had my resume and cover letter both back and completed in 4 days including a revision. I feel a lot more confident applying for jobs now. Thank you for the great work... I will be referring some colleagues.

My writer, Derek, took my mediocre resume and brought it to life with critical key words and excellent stated experience and competencies surely to draw attention. It's only been a few days so we will see how it works out. Thank you sir!

This was much easier than I anticipated. My writer welcomed feedback, made requested changes and delivered a final product that I am very pleased with. It is worth it! I happen to be an HR Pro who has been writing and reading resumes for many years. Sometimes you need a fresh set of eyes and I am very pleased with the outcome.

The service was prompt and professional, from the initial contact to the subsequent correspondence to the phone call consultation that I added on, everything was done timely and professionally. Kevin, whom I worked with, provided an easy, readable format for my resume, and streamlined it for better ATS search. Kevin answered all the questions I had and was very patient. He also provided a great cover letter and helped me improve my LinkedIn profile. I am hoping to find my next dream job very soon!

I have had my resume professionally done before, but I haven't had much luck with scoring interviews. Dave, my ZipJob writer, however, took my old, three page resume and reworked it into an attractive, concise, and informative document that got me 2 interviews within a couple weeks.

Thank you, Dave, for your quick and informative input and for helping put my best foot forward.