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on 7/17/15I am female, I do not like the site but on any site I would hesitate to give out info before chatting a bit, I would actually prefer meeting the person face to face in an open forum before I give a lot of info. I have given email address and a text phone number but I got stalked through texting and I can not be sure the men are from where they say they are, so caution is appropriate. I think all sites are a lot of chatting and very little dating, this one is just really money hungry.
Most of the profiles in Zoosk aren't even current, so what you are seeing are basically phantom profiles. For instance, once you decide not to renew your profile, they keep your profile up anway [instead of taking it down] and they use it sending out mechanical greetings attached to your profile to unsuspecting members. In other words, don't be expecting anyone to even write back. Chances are you will be communicating with an old profile that has expired a long time ago.
That is up to the person if she/ he wants to give you their full name. I would not exchange personal info until you are comfortable with the person. Entirely too many scammers out there. When I knew my membership was ending, I deleted my information. I know that they use profiles that are no longer active in their Carousel feature.