This was our 2nd time to buy from 1000Bulbs in less than a month and we were pleased with our 1st order. We placed a 2nd order that would include 3 different type of bulbs, therefore 3 shipments in one. Two were in stock and ready for shipping, one large order of bulbs - almost $200 - was on backorder. It was a few days before Thanksgiving. I was told that our in stock items would ship right away. I received electronic notification the following Monday that our backorder large shipment was now discontinued - 5 days had passed since I placed my initial order. Website showed my in stock bulbs had not shipped. I called to cancel because I was willing to pay the $30 shipping if it included the big shipment of bulbs. I was told that my small shipment had just shipped and I was still being charged the $30 shipping which was equal to my order. I did not want to pay that much for shipping for such a small order and told them I would have canceled my order and purchased elsewhere if I had known they were going to charge that much for my small shipment. Since they had already shipped, Customer Service waived my shipping fee and refunded me the shipping cost. While I was able to find the large order of discontinued bulbs I needed elsewhere, I was very pleased with 1000Bulbs Customer Service - Beth. I would definitely order from them again if they had bulbs I needed.
Brand new bulb out of box - was dead. Had it tested at lamp store. I would not buy a bulb made in China again.
It was our first purchase with your company. We are a municipality, received the bulbs and had our lights up in time for Christmas.
Had great service from 1000Bulbs in the past, but I've reached out 3 times now for a warranty item and have not heard from anyone yet.
I have worked with them to find a very specific bulb, not commonly available... they provided good contact and research finding said bulb, thank you.
ALL I CAN SAY 2 TIMES MADE AN ORDER AND EVERY TIME FAST NICE SMART AND NOTHING BUT TOPS IN MY BOOK TO BRANDY LOTS THANKS
BRUCE
GIVE HER A BIG RAISE OR NICE FREE DINNER
My ordered for 50 bulbs was on time I got two orders from you Representative did a great job. Order was complete and no damage.
Very bright lights for parking lot. Im thinking of changing all our lights to these. Great customer service and the price was good also.
Your customer service representative made the buying experience a pleasure and one that will bring me back again as the need for lights comes up.
I ordered over the phone and received great customer service. They were able to accommodate my needs and give me a fair price.
1000Bulbs is staffed with helpful sales people who know their products and an efficient warehouse staff who have your order ready when promised.
The products I purchased were top quality at low prices compared to other online companies. Shipping went well an online collaboration is legitimate.
My rep responded in a timely manner and was patient with all of my changes. Once again 1000 Bulbs.com gave me excellent pricing
I needed a certain kind of bulb and color and 1000bulbs had them! Only one problem....the shipping costs more than the bulbs
They only care about as long as you're spending$1000 or more get ready to pay $20 for shipping on a $15 order
I was pleasantly surprised at the great value and promptness of my shipment from 1000 bulbs.
Will definitely buy from them again.
Bulbs are exactly what I wanted. The description was perfect as a matter of fact I am going to reorder. Great price!
1000 Bulbs' customer service advised me on a hard-to-find halogen bulb for my living room chandelier. Bulbs arrived and have worked beautifully!
Overview
1000Bulbs has a rating of 3.2 stars from 733 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1000Bulbs most frequently mention customer service, fast delivery and christmas lights. 1000Bulbs ranks 4th among Lighting sites.
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- Garland, TX, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members