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17TRACK has a rating of 1.3 stars from 155 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about 17TRACK most frequently mention tracking number, post office, and credit card problems. 17TRACK ranks 425th among Shipping sites.
This company does not typically respond to reviews
17track does indeed provide a tracking number where you can track what you ordered from a scam shopping site. They recently delivered a parcel to me however when I opened it it was absolutely not what I ordered and I thought I got someone elses product. The Electric bike ordered for my daughter turned out to be a pair of sunglasses. I am livid. 17track should disassociate from all of these companies that scam people through facebook
If you buy something off of a Facebook ad and they use this 17Track it is a scam - call your credit card company and have it canceled quickly. The point is to take your money (possibly your CC info too, and then tell you it is shipping using this scam tracking service until the CC payment clears and then tell you to look around for it, check your neighborhood, etc but never give you a refund. Facebook ads are notorious for scams like this!
Walter w from 17 track
Copy pasting same reply to all complaints. It not funny its pathetic... Don't you shame on yourself Walter?
Tip for consumers:
Please file legal complaint against Light in box and 17 track
Products used:
Everything on Light in box Chinese scammers website
Dear Shekhar,
I am still waiting for your reply.
If you think my reply is correct, then please revise your comment so that more people have a correct understanding of me. If you think what I said is wrong, please put forward your opinion and we can continue the discussion.
But you haven't responded. I think it's because you're guilty. If so, you still owe me an apology. Now, who is ashamed, please?
All the best!
Walter
Update:
Morning again, Shekhar,
I'm sorry, but I didn't see your reply. Do you agree with me, please? I think you should reply. I simply assumed that you wanted to discuss this with me, not humiliate me like everyone else. Otherwise, you will be ashamed of yourself.
Please tell me what you think, and I am looking forward to your reply.
Have a wonderful day and all the best!
Kind regards,
Walter
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Good morning Shekhar,
I saw your comment, and thanks for your question.
However, I copy and paste because every comment here is malicious and deliberately defamatory. I didn't see any requests for help in those comments, just insults and whining.
So, I don't think I need to waste my time replying to the comments here. My time is reserved for people who really need it, not for vigilantly maintaining it.
I don't understand why people who I've never met would leave such vile and hostile messages. I can't see the goodness here. It's full of horror. They were abusing people without any evidence or any research. These people are shameful, and they should be ashamed of their words, not me.
I reply your message because I felt like you were different, even though your messages are hostile.
I don't know if you know what I mean. And I don't need your understanding. There are a lot of online scams these days. Please protect yourself and your family. If you're unsure about a website or have problems tracking packages. I welcome you to contact me at any time, and I will help you analyze and try to solve the problem.
I appreciate your comment, despite the hostile nature of your message. If you have any questions about our service, please feel free to send me an email at walterwang@17track.net.
I wish you peace and health.
Walter
Well based on my current experience with these POS and these reviews I've been scammed. NEVER, EVER, EVER PURCHASE ANYTHING FROM ASIAN COUNTRIES OR AUSTRALIA! BIGGER SCAMMERS THAN NIGERIANS!
Tip for consumers:
IF THE COMPANY IS IN AN ASIAN OR AUSTRALIAN COUNTRY YOU MIGHT AS WELL GIVE YOUR MONEY TO A PANHANDLER
Products used:
None! The site's a big scam. STEER CLEAR OF ASIAN AND AUSTRALIAN COMPANIES. THEY'RE WORST SCAMMERS THAN NIGERIANS ON EVERY POST ON FACEBOOK TELLING YOU TO INBOX YOUR CASHAPP FOR A BLESSING.
Dear Nicole,
First of all, please accept my sincere apologies. We have just opened our European headquarters in London, UK and very busy. Please forgive me for not replying to your message in time.
I checked your message; I don't know whether your package has been received at last. But I think there is some misunderstanding between us. Please give me a minute.
17TRACK is not a manufacturer, logistics provider or seller. We only focus on online tracking and inquiry of parcels. We are simply using our expertise to assist customers with problems tracking their packages. But we're not responsible for manufacturing, selling or shipping. Therefore, please contact the seller or the shipping company corresponding to the logistic number if the parcel is overdue.
However, I would like to remind you that please do not copy and paste the website you receive from social media platforms, SMS, email, or other places when shopping online. Instead, search for the website in Google or another formal browser and browse to purchase.
I hope my explanation will clear up your misunderstanding about us. Please feel free to contact me at walterwang@17track.net if you have any further questions about the package enquiry. I'll face it with you and figure it out because we will never be enemies but friends.
I wish you all the best!
Walter
You order something and they send you a tracking number that does not work, yu ever get the goods even though they said it was delivered.
Damn random thieves of the devil damn thieves I hope that damn company goes to hell for thieves that are,, random of the devil, THEY SENT SOMETHING TO ME AND THEY STOLEN IT AND DID NOT LEAVE IT TO ANOTHER ADDRESS THIEVES IF THEY THINK IT IS LIES LOOK AT THE TRACKING NUMBER HERE. TW2307E*******002! THIEVES WENT TO TAKE IT TO ANOTHER ADDRESS KNOWING THAT MY ADDRESS WAS CORRECT ON THE LABEL I HOPE AND THAT DAMN COMPANY GOES TO DEVIL THIEVES! It wasn't for the damn city of "Hatboro" damn, it was for the city of "ALLENTOWM" that thieves were coming
Tip for consumers:
$#*! you
Products used:
Perfumes
Makes up shipping info for non existent package from serval web based scammers. This makes them a accomplish in the scam.
Dear Robert,
First of all, please accept my sincere apologies. We have just opened our European headquarters in London, UK and very busy. Please forgive me for not replying to your message in time.
I checked your message; I don't know whether your package has been received at last. But I think there is some misunderstanding between us. Please give me a minute.
17TRACK is not a manufacturer, logistics provider or seller. We only focus on online tracking and inquiry of parcels. We are simply using our expertise to assist customers with problems tracking their packages. But we're not responsible for manufacturing, selling or shipping. Therefore, please contact the seller or the shipping company corresponding to the logistic number if the parcel is overdue.
However, I would like to remind you that please do not copy and paste the website you receive from social media platforms, SMS, email, or other places when shopping online. Instead, search for the website in Google or another formal browser and browse to purchase.
I hope my explanation will clear up your misunderstanding about us. Please feel free to contact me at walterwang@17track.net if you have any further questions about the package enquiry. I'll face it with you and figure it out because we will never be enemies but friends.
I wish you all the best!
Walter
It says received but not got anything, please never order from there it's such a scam never trust it
I placed several orders from Facebook and 17track was the shipping company I placed these orders in November and December of 2022 and I still and never have received my order and the tracking information shows they was delivered but I didn't receive them I contacted 17track and they said that they have no control over the packages and that they don't know who they handed them over to which would be another delivery service that delivered them I contacted usps and FedEx and ups and none of them have any information so I can't find out the delivery service and I lost over 500 dollars and the company's won't respond to me anymore I go to the website and the stores come up but they give no email or phone number to call them or email and the stores I ordered from have a totally different name them what was sent to my email so what to do and now when I go to pull up the sites they are not in my search area in my email and I took pictures of 2 of them the Nordstrom one is now closed this is crazy why people want to scam people
Tip for consumers:
Don't order from the clothing sites where the stuff is really cheap but I have placed orders on Facebook before and received them no problem but the clothing ones not so much one was Macy's, Nordstrom, Nordstrom Uk,UK, a couple of other ones I never received my orders and lost over $500
Products used:
None because I never received them and I ordered from 5 stores on Facebook
USPS can't find tracking info but 17 track can it programmed they stall out time then say your package was delivered but to where from who?
Watched site as it tracked from Singapore to Birmingham. Says signed for. No one came and not on video
Products used:
Not delivered
I realized I was scammed the same day I ordered from a company on Facebook. They used a company name and logo (clearance warehouse) and web address that belongs to another company. The original website i ordered from looked very legit but it disappeared. The real company (Clearance Warehouse) posted a warning about the scam on their facebook page. After I received my order confirmation email (from Ackray and Okelive) I noticed a different company name and address...that tipped me off and I checked it out. The second website was intirely different name and products There were spelling variations in website addresses again after I contacted them and canceled my order within 24 hours that was guaranteed money back. The email address for customer service was a person's name not a company name. They asked me why I wanted to cancel and I said because it was a scam. They said too late order has been shipped and track the package through 17track. I went to USPS to check the tracking number there and it does not exist. Fortunately, I reported the fraud to my credit card company the day of the order and closed the account. I am out $30 but glad it wasn't more than that. Beware of purchasing from ads on Facebook. Check out the company websites and verify they are legit. Also look for misspellings and slight variations in spelling of website addresses, etc.
My parcel left with neighbor but no details of who. Still not received my parcel. Unable to contact by email are phone for more details.
You've been scammed your on this page like the rest of the people who looked up 17 Track. Hopefully the FBI will raid all involved soon. Knock knock
Can someone please tell my why my package says duly voted...
AQ*******CN that's the tracking number
I have emailed this company many times and they have yet to reply or ship the jack. This is the worst company ever. No one seems to care.
Dear Marvin,
First of all, please accept my sincere apologies. We have just opened our European headquarters in London, UK and very busy. Please forgive me for not replying to your message in time.
I checked your message; I don't know whether your package has been received at last. But I think there is some misunderstanding between us. Please give me a minute.
17TRACK is not a manufacturer, logistics provider or seller. We only focus on online tracking and inquiry of parcels. We are simply using our expertise to assist customers with problems tracking their packages. But we're not responsible for manufacturing, selling or shipping. Therefore, please contact the seller or the shipping company corresponding to the logistic number if the parcel is overdue.
However, I would like to remind you that please do not copy and paste the website you receive from social media platforms, SMS, email, or other places when shopping online. Instead, search for the website in Google or another formal browser and browse to purchase.
I hope my explanation will clear up your misunderstanding about us. Please feel free to contact me at walterwang@17track.net if you have any further questions about the package enquiry. I'll face it with you and figure it out because we will never be enemies but friends.
I wish you all the best!
Walter
I never got my parcel and they never reply my inquiry message. They are in partner with some scammer companies in China.
Tip for consumers:
They might have a tracking code for you and showing where your parcel is from time to time to appear 'genuine' in which they are not.
Its full of sh*t, definite scam. Ordered & paid, waited a month and website said arraived but the item is never here
False information on delivery dates. Lots of fraude. This site Should not existe. Don' t take their false information.
I can prove the 17TRACK is in on the scams from scam websites. I ordered two cycling jerseys from pearlizumisale.com. I received a tracking number for 17TRACK. Instead of receiving the jerseys I received a cheap necklace in my mailbox. Then I noticed that several hours later the tracking said that my package was READY FOR PICKUP at the post office. I copied and pasted this from 17TRACK below. I went to the post office and gave them the tracking number and a picture of the necklace package and asked if there was a package READY FOR PICKUP. The postmaster showed me that the only package scanned was the cheap necklace package and there wasn't any package READY FOR PICKUP. So they can say whatever they want, but 17TRACK is part of the scam, probably getting paid by the scam sellers for adding scam tracking info to the tracking. See copy and paste below:
2022-10-03 19:13
SUMNER, WA *******, Available for Pickup -> Your item arrived at the SUMNER, WA ******* post office at 7:13 pm on October 3,2022 and is ready for pickup.
2022-10-03 06:10
SUMNER, WA *******, Out for Delivery
Experienced twice - Two different parcels, twice NEVER DELIVERED and NEVER exist in the Australian DB
Tip for consumers:
The REAL support not exist - ale services based on AI bots
Products used:
Computer - Laptop
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17TRACK is the most powerful and inclusive package tracking platform. It enables to track over 170+ postal carriers for registered mail, parcel, EMS and multiple express couriers such as DHL, Fedex, UPS, TNT. As well as many more international carriers...
Dear Elizabeth,
First of all, please accept my sincere apologies. We have just opened our European headquarters in London, UK and very busy. Please forgive me for not replying to your message in time.
I checked your message; I don't know whether your package has been received at last. But I think there is some misunderstanding between us. Please give me a minute.
17TRACK is not a manufacturer, logistics provider or seller. We only focus on online tracking and inquiry of parcels. We are simply using our expertise to assist customers with problems tracking their packages. But we're not responsible for manufacturing, selling or shipping. Therefore, please contact the seller or the shipping company corresponding to the logistic number if the parcel is overdue.
However, I would like to remind you that please do not copy and paste the website you receive from social media platforms, SMS, email, or other places when shopping online. Instead, search for the website in Google or another formal browser and browse to purchase.
I hope my explanation will clear up your misunderstanding about us. Please feel free to contact me at walterwang@17track.net if you have any further questions about the package enquiry. I'll face it with you and figure it out because we will never be enemies but friends.
I wish you all the best!
Walter