• 1800-Gifts.com

1800-Gifts.com

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Overview

1800-Gifts.com has a rating of 3.9 stars from 44 reviews, indicating that most customers are generally satisfied with their purchases. 1800-Gifts.com ranks 13th among Flower Delivery sites.

  • Service
    13
  • Value
    13
  • Shipping
    12
  • Returns
    6
  • Quality
    13
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
11
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How would you rate 1800-Gifts.com?
Top Positive Review

“Excellent Services”

Mathew h.
1/21/22

1800-Gifts has the excellent services and the very high quality of products especially in bouquet. Easy interface to order anything. Highly impressive due to timely delivery. Hassle free. Just loved it.

Top Critical Review

“No delivery no intimation”

Parik$#*! S.
12/14/20

Ordered flower bouquet for my sister's 15 th anniversary. They lingered the order for two days. Only when I poked they were saying they are yet to receive confirmation from their foreign counterpart. One day after my sister's anniversary ended, they said there is florist issue so order is cancelled. Ultimately I couldn't send anything to my sister. They have pathetic service. Don't ever try. They will ruin your emotions.

Reviews (44)

Rating

Timeframe

Other

Thumbnail of user mathewh70
India
1 review
0 helpful votes
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January 21st, 2022

1800-Gifts has the excellent services and the very high quality of products especially in bouquet.
Easy interface to order anything. Highly impressive due to timely delivery. Hassle free. Just loved it.

Tip for consumers:
Nice site. Must visit one time.

Products used:
Balloons

Service
Value
Shipping
Returns
Quality
Thumbnail of user alexandrab36
Australia
1 review
0 helpful votes
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December 13th, 2016
Verified purchase

Sending my family items from Australia to celebrate events while they live in Indonesia has been fraught with difficulty all year. Dealing with customs, a country trying hard to find its feet in a challenging political climate and language barriers have impacted on our success. Along came 1800-Gifts and a brand new door opened for us! Not only did 1800-gifts deliver on time but they delivered fresh cake to the door on a pubic holiday! My homesick son was totally delighted! Thank you 1800-gifts for enabling the gift of love to our son. We will use your company often. Happiest of Christmas's to you all. Xxx

Thumbnail of user jaleels
Bahrain
1 review
0 helpful votes
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November 17th, 2016
Verified purchase

I used your service for the first time. I got more than i expected. Excellent support by Mr. James, always updating me with the right status, there were also couple of other guys who helped me on this. Thank you so much team!

Thumbnail of user nagalakshmiv
India
1 review
0 helpful votes
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March 9th, 2017
Verified purchase

Thanks for delivering it on right time. Really appreciate the effort you ppl take to deliver surprise gifts. Thanks for taking time to inform if the recipient mobile no is not reachable. My husband was so surprised with the flowers and cake and the quality is also very good. He liked it very much. Thank you once again. Keep up the good work..

Thumbnail of user anjalis81
India
1 review
0 helpful votes
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January 11th, 2022

Great Experience shopping with 1800-gifts.com, customer service is very responsive and very quick. Sometimes they delay in repsponding but over all it was a great ex, thank you for the fresh flowers. And balloons.

Tip for consumers:
Their Whatsapp chat is quick than live web chat.

Products used:
Tulips and Rose flowers, Mylar balloons

Service
Value
Shipping
Returns
Quality
Thumbnail of user parikshits1
India
1 review
0 helpful votes
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December 14th, 2020

Ordered flower bouquet for my sister's 15 th anniversary. They lingered the order for two days. Only when I poked they were saying they are yet to receive confirmation from their foreign counterpart. One day after my sister's anniversary ended, they said there is florist issue so order is cancelled. Ultimately I couldn't send anything to my sister. They have pathetic service. Don't ever try. They will ruin your emotions.

Thumbnail of user renus8
India
1 review
4 helpful votes
  • Send Message
November 12th, 2019

I ordered red velvet birthday cheese cake but they delivered some random cake and for that I paid 5700 rs... They totally disgusting people and on customer care number no one can take the call... Pathetic service and they are running fraud gift portal... Plz don't rely on them

Thumbnail of user abhayag
India
1 review
0 helpful votes
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January 13th, 2020

I ordered a flower vase arrangement to b delivered in San Dieogo a day prior and the entire team worked well to make it possible the next day. The deputed executive was polite and helped till last until the flowers got delivered. Thanks to the entire team for bringing smiles on the face of my loved ones.

Thumbnail of user dusicam
Canada
2 reviews
2 helpful votes
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November 24th, 2017

I live in Canada and my 83 years old Uncle in Swezerland. He had special celebration what I was not able to attend, but 1-800 gift, delivery made him cry of happiness when he received the gift.

It was well prepared and delivered right on time. It was presented in aĺl the guests who was there for the Ceremony.

I will always vw your customer.
Thank you 1-800 Gift

Service
Value
Shipping
Quality
Thumbnail of user prateekb3
Canada
1 review
1 helpful vote
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January 16th, 2019

This has been the most pathetic website ever used by me. First of all the products are not of good Quality, secondly not being delivered on time. Then they say the don't have tracking for the products and finally what is received is not what being ordered.

Thanks for such an experience.

Friends, please never go for the website.

Thumbnail of user maulikp1
India
1 review
1 helpful vote
  • Send Message
October 18th, 2016

I want to surprise midnight cake delivery for Girlfriend. But 1800-gifts customer support guy said me not possible in new york. After sometime he called me and said i will arrange delivery at midnight. Exact my cake delivered at 12.00 am. my gf so happy. And after sometime i knew it website owners delivered cake at my gf house. Thats great job. I like it. Order # *******

Tip for consumers:
great job man

Service
Value
Shipping
Quality
Thumbnail of user rinac19
India
1 review
0 helpful votes
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December 22nd, 2020

I had ordered an orchid plant to be delivered to my son and daughter in law on the 21st December as it was their wedding anniversary. I was told that it was left on the porch of their building as they were not at home. The delivery person did not even call them to tell them that the gift was delivered. However they have not received the gift ant the customer support persons are not replying to my chat on WhatsApp or my phone calls

Thumbnail of user rickd67
Rick D. – 1800-Gifts.com Rep

Hello Rina C. Please accept our sincere apologies for the inconvenience. Please share your order number and transaction id. So we can investigate the issue.

Thumbnail of user mythilin1
India
1 review
0 helpful votes
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August 11th, 2020

Order Rakhi to my brother in USA. Product to be delivered by 30/07/2020. But reached on 11/08/2020.The Gulabjamun which was sent has expired on21/01/2020. They shipped a sweet expired in January in the month of July. No proper response given on delayed delivery or expiry. Worst portal

Thumbnail of user aleenap1
India
1 review
2 helpful votes
  • Send Message
September 14th, 2016

I have placed order for my fiance to newyork. Product is cake. I request to this company about my surprise birthday gifts and they really do that. My trust fulfilled that company. I really appreciate. Thanks james.

Tip for consumers:
i recommend this website

Service
Value
Shipping
Quality
Thumbnail of user jayeshp24
India
1 review
0 helpful votes
  • Send Message
December 1st, 2021

They are really very good at gift delivery I must say. I selected wrong delivery date I asked to change the delivery date and they changed it just a day before the delivery. They also gave good discount.

Tip for consumers:
Worth money

Products used:
Cake

Service
Value
Shipping
Returns
Quality
Thumbnail of user mitap3
India
1 review
2 helpful votes
  • Send Message
December 20th, 2019

I had ordered for get well soon flowers to be delivered in USA for my husband because I am currently in India. I scheduled it to be delivered before his surgery so he can see the flowers and enjoy it since it was his eye surgery and it would be bandaged for two days. They do did not send the order as scheduled. They do not answer phone they do not answer WhatsApp in a timely manner they do not and answer email in a timely manner. I will not be using their services anymore

Tip for consumers:
I sent flowers for my husband who was going in for surgery

Products used:
I sent flowers for my husband who was going in for surgery

Service
Value
Shipping
Quality
Thumbnail of user nishigandhap
India
1 review
1 helpful vote
  • Send Message
June 19th, 2020

Images shown do not resemble to actual delivery. We ordered chocolates worth Rs360 and it was shown for Rs997 to Bangalore delivery. Expired product is delivered. This is complete fraud. Want to raise a complaint in cosumer court against this. Please do not even consider this site for ordering gifts to your loved ones. Wanted to give half star but it could not get worse than 1star here at review.

Thumbnail of user march168
Brazil
1 review
0 helpful votes
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February 22nd, 2018

Despite your information by mail informing that the order was delivered, I inform you that in fact, the order was not delivered. Please check and inform what happened.
Waiting for your return.
Regards,
Marc M. Hemmen

Thumbnail of user amrutap3
Virginia
1 review
2 helpful votes
  • Send Message
September 29th, 2019

The worst service EVER extremely unprofessional I order a cake & chocolate for my fiance's birthday and they delivered it a day late, didn't deliver the message properly, and picked up some random cake from a store WITH THE STICKER PRICE ON IT! Absolutely ridiculous and unprofessional worst service ever would never recommend this place I regret it what a waste of money they are just trying to rip people off charging high prices and they deliver a cake WITH THE PRICE ON IT AS A GIFT for Gods sake who does that!

Thumbnail of user queeniet2
Japan
1 review
1 helpful vote
  • Send Message
July 31st, 2017

Ordered a surprise birthday gift but it never arrived! Per website checking it says it is still processing! I ordered it waaaayyy advance than the supposed delivery date! Emailed the customer service but haven't received any proper explanation nor a reply to my refund request! And your website is waaayyy effin slow, fix that on top of your sucky service!

Thumbnail of user evia3
Indonesia
1 review
1 helpful vote
  • Send Message
July 22nd, 2017
Verified purchase

My gifts never arrived, but it says delivered?
I can't express enough how sad & dissapointed i am...
Bday wish onhold for a cake that never show up..., and i am left clueless with no explanation about my gifts?

Thumbnail of user nehas100
India
1 review
0 helpful votes
  • Send Message
August 16th, 2019

They just take money and never deliver the product. Don't Buy anything from here. I have placed one order for delivery in Canada. It never got delivered.

Thumbnail of user mansib5
India
1 review
0 helpful votes
  • Send Message
December 20th, 2020

I have ordered a choclate cake and they delivered mud cake, they charged me around 3700rs and delivered a cake which is of 2700rs. When i contacted they are unavialable, the worst service i have seen till now. What is the use of returning remaining amount when u have already ruined the cake. I will not suggest not to buy from them, as this is how they cheat people.

Thumbnail of user sonalik9
India
1 review
0 helpful votes
  • Send Message
December 30th, 2020

I am in india and i sent a gift to USA using 1800 gifts, they make it so special for him with card and everything. Thank you so much. Gift, service and their wishing style everything perfect!

Service
Value
Shipping
Quality
Thumbnail of user renus5
India
1 review
1 helpful vote
  • Send Message
March 13th, 2019

Satisfied with their service. Very prompt in answering. Delivered in good condition. T hey do not charge shipping. Will certainly order next time.

Sitejabber for Business

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From the business

Launched in 1999, 1800-Gifts.com is the leading platform for global gifts delivery. We serve millions of gift seekers around the world.

Our Mission
As part of the Wishpickers Group, our mission is to help you order gifts online for same day or next day delivery around the world. We strive to achieve 100% customer satisfaction and we are confident you will be pleased when you shop on our platform.

We will help you select the best gift and answer any question you may have concerning International online Gifts Delivery.

Company Representative

Thumbnail of user rickd67
Rick D.
Resolution Center Head - 1800-Gifts
Hi, I am Rick, If you have any problem or dissatisfied. So please contact me

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