1800GotJunk

Hey I called and they came out, it was super reasonably priced and super professional. They communicated with me perfectly and even took my payment over the phone. Didn't hit any walls or anything. They are amazing and I would recommend them to anyone.

Devonta and Jared did an excellent job. They showed up when promised, took everything as advertised, noted any items that would require a fee such as propane tanks and the fridge, made sure to answer and questions clearly and swept the place clean when done, all within the appointment window. They even laughed at my humor. Thank you all.

A friend of mine is seriously ill & her father is in the hospital (in his 80's anyway) she really needed the help & truly doesn't have the money for this & then it was poor service. They didn't take everything they were told to & took several things that were to stay. Left a lot of broken glass on the ground outside, never cleaned it up. Stepped in some animal feces & scraped it off INSIDE the house & left it! Regret ever calling them this time…had previous good experience with them, but this is ending that.

Paid $900 for removal 2 guys broke a table and just left it there for a several disabled woman.
Grows pot in back had 5 plants these 2 guys cropped and stole all plants.

Police have been called. This is in welland on canada. Stay away from this place.

No refund nothing on part of company was done. Really shadey place.

Called during CoVid when scheduled remover canceled. Quoted by phone 400 for half truck, local franchisee triple quote knowing I was in a bind to 1200 Failed to complete it anyway.
"Corporate" referred me back to... local franchisee... I've asked for their address to send demand letter.

Scheduled an appointment days ahead for my 80+ year old mother who was selling her property. She had to drive an hour to meet with them and 15 minutes after the appointment they called her to say that they (1800gotjunk) could not make it and wanted to reschedule for a few days later. She was already there to meet them and was not going to make a second trip.
Do yourself a big favour find a local independent business. They will appreciate when you call them.

When cleaning out an apt that someone died from that could barely take care of himself. They like to talk $#*! n disrespect the dead. Yeah the guy that pass away was A hoarder. The other residents shouldn't be able to hear them talking $#*! about attendants that r deceased.

Great employees, up front pricing and easy to work with. The two gentlemen that came to our home were amazing and took great care to not damage any walls. I would recommend them and do plan on using them again.

Thanks so much for making my junk pick-up so easy. When I made the appointment to pick up my broken microwave, I was told that it would be picked up on a Saturday between 9-11 AM and I would be called 15 minutes before they arrived, which is exactly what happened. The 2 fellows were very pleasant and professional and the price was more than reasonable. They took the microwave immediately. The whole transaction took less than 10 minutes. I am more than pleased!

They came and began to fill the truck than told me they could not continue due to bugs; even the items in the yard that had been left there they did not take. But charged me for a partial truck. When they came back they said the truck was full but when I checked it did not look full to me. It cost me $1,000.00 and they took very little and it seem to be a struggle to get them to do the job they advertised. What a waste of money.

Never called, never showed up. Called their number 10 minutes after the end of the 2 hour scheduled time, was told they'd call within 5-10 minutes. A hour later still hadn't received a call. Called back and was told they tried multiple calling multiple times (lie). Phone would disagree. Was going to charge $350 to remove a small couch, even when their estimated cost says $100-$200. Left work early to meet them, what a waste of time. Garbage company.

Long story short. Four trucks blocking the street. The manager of the group would not move any trucks to let anyone through. Very rude and cussing about not moving their vehicles. Need to be taught how to deal with situations. I would never use such a company. Ever!

Stay away. Don't waste your time. I gave one star only because half a star wasn't an option. A complete wast of time. Had a scheduled appointment for a week. On the day of the appointment no one showed up. They kept us hopeful though by calling saying they would be there within an hour. After 5 hours of no show we called it. Absolutely no respect for someone else's time. No way would I use this service in the future.

I set up an appointment and was told they would be there 6-25 between 10 a.m. and noon. After lots of phone calls, at 6:30 p.m. they called and said they would be out in about a other 30 minutes. Because the apartment building has a no move in or out after 7 p.m., I had to cancel the appointment. I had told them I was having new furniture delivered the next day... guess what, I had to cancel the delivery a d now I can't get a reschedule date till July 10th! DO NOT CALL THIS COMPANY. Mrs. Rodgers sure won't

I chose Got Junk because their website says they will donate items that are donatable. However, they destroyed perfectly good wooden furniture, even kicking apart a table to fit it into the truck. They are good at getting rid of junk, but just expect all of your items to end up in a landfill.

They are horrible. Didn't show up and couldn't be bothered to call. I called customer service twice only to be told since the local business is a franchisee they do not have any control over them and cannot contact them. The price they quoted was also twice as much as I paid a local company to haul my stuff away. Don't waste your time with this company.

Tom and partner,( I forgot his name) did an excellent job removing junk from our home in Plum Borough yesterday. Both were very cheerful and helpful. They arrived on time and had the job done in no time. This was the second pickup we had in a month from them. So glad to have a company like 1-800-Got-Junk? And the young men doing the job were courteous and hard working. I would recommend the company to anyone needing the service they provide. Carol Picklo

Dont like the price they quote you? Tell them youd rather get a dumpster or hire someone off craigslist. Get a quote from a cheaper co. First. Ask them to call their manager. Matt. And tell him its way too much. Overpriced etc etc. Get a $600 job done for 4. Get a $1200 job done for 750. I promise. They will NOT walk away from ANY money. PERIOD. Oh yea. And dont forget to tip the guys. They get treated like trash and only make $9-$10/hr. Its not commission based. Make them give u a better price.

Anthony and Denzel were great! They removed all our "junk" in a speedy and courteous manner! Great company, great team members!
Getting an appointment was easy and we will use this company again. Thankyou 1800gotjunk.

Mattydale N. Y the two drivers/workers were so very nice! Extremely thorough Perfection! On time and fast clean out! Thank you so very much for such a great job great price and friendly professional service!

Chris was awesome with taking my heavy couch for a very reasonable price! I am very pleased with the timely and professional manner in which it was done for a great price! I definitely will be suggesting your service to other's!

I am moving out of my home and just had piles of junk and trash that needed addressing. Corey and Josh got here and were amazing, they went room to room in my home removing broken furniture, trash, and other things and did it with such a great attitude. I use 1800 got junk all the time and am never dissapointed, but this team really went above an beyond!

Today, I was assisted by George and Judge from the Atlanta NE location 1800 got junk office and they were awesome! They were both so professional and courteous. They were careful with the items and explained in detail how the process worked. The cost was fair and I'm very happy I did this. Great Job!