1800GotJunk

Would never call them again. Nearly took any of the construction waste and said that was all their truck could handle. Said they would be back - no call, no show.

Both Nate and Brett called today to keep me frequently informed of when they would be arriving. Once here I showed them the 4 furniture pieces that I needed removed. An estimated quote was given, they got everything out in 20 minutes and he actual quote was less. Both friendly, professional and accommodating. I was happy to give them a tip and I highly recommend their services. Now our basement is much clearer - thank you soon much!

Entirely professional from start-to-finish.
Very impressed with the fascinating crew that knew everything there was to know for any questions I had.
They were prompt, professional, and most of all, reasonably priced.
Will never use another service as long as they are around!

Scratched the hardwood floors. Then instead of coming clean and saying they did they gave a story that we had bugs in the furniture. Poor customer service. Would never Recommend for any services
Recommend

I just want to make sure I let the company know of the 2 guys Comrade M. And Kevin M. Sent for my removal. They were professional, respectful and efficient in removing my things. They explained the cost up front and took care when extracting from my property. I will definitely recommend as well as use your services again. I had some bulky stuff and the price was reasonable.
Thanks a grateful customer

While the price point took me by surprise, I found 1800GotJunk to be competitive in their pricing structure to other similar businesses. What I appreciated about my experience with them, was the timeliness, courtesy, professionalism, and speed of the employees that came to represent the company. They were simply nice young men! I would recommend this company. I gave them 4 stars simply because of the pricing. I feel that it could be a bit out of reach for many casual consumers.

I'm incredibly impressed with my experience with 1-800 Got Junk. They were so kind about rescheduling last minute due to a family issue popping up then arrived 20 minutes EARLIER than the earliest time window they'd given (and called to give me a heads up that they'd be early, asking if that was okay). Christian and De'Andre were polite, friendly, and efficient. Everything was packed up in less than 30 minutes and they even managed to fit it into the smallest space they'd quoted. I highly, highly recommend this company and will absolutely be using them in the future!

Submitted a same day pickup for a broken television. He called to confirm and told me that he thought he'd be there at the end of the allotted time. Showed up exactly when he said he would. Very professional and courteous. Immediately gave me a quote and, when I agreed, took the television. Super easy to work with and the entire process was short and efficient. Would 100% use them again.

Danny and Tucker worked with my schedule, arrived promptly, extremely courteous, and removed the two large pieces of furniture in less than 15 minutes. Definitely recommend this team. Price very reasonable.

Within 24 two very professional young men James and Jerry out of Savannah picked up my couch. They kept me informed on arrival, were very carefully removing the item and the price was reasonable. Would definitely use again.
Thank you

Item was removed successfully. However, when I asked the young men to bring down a chair from my bedroom they agreed(I gave them each an extra $20). Unfortunately most of my family jewelry has been missing since that visit and no one else has been here. I did not follow them upstairs due to a recent hip replacement. I trusted them, my error... my grand children will never have these keepsakes. Maybe the founder of this company should be more fastidious in hiring.

Full heart for this site though their service is not cheap... but it does seem fair. They offer excellent customer service and you can schedule a pick up online. They charge purely based upon volume so my recommendation is to break down whatever you have into the smallest size before they come.

The young men who picked up our item charged part of the cost via a personal account using Venmo! Total was more than quoted by phone. Item that was supposed to be considered for donation was trashed on site. Letter of complaint resulted in no response what so ever.

We were highly delighted with our team of guys. Horace and Daniel. Hard, awesome, fast workers. We had a tenant in our house that left a humongous amount of junk and trash. But this team of guys cleared it all out. Inside and out less than 3 hours. Im talking a lot of furniture, mattresses, tv, printers, 2 washers and dryer, clothes, pool table, yard furniture, numerous un no amounts of household trash. 5 refrigerators, 3 vacuum cleaners. The list goes on. We appreciate all their HELP! They are awesome, if ever the need should come up. We would not use anyone else!
Bill and Sheena

Don't trust these people. We called to clear items and paid a higher than quoted
Price. The head worker took two items for his own use, telling his helper to put an old typewriter and an another item in the cab of the truck saying those are going home with ME. Will never use this company again or recommend them.

I first used the Junk Guys when they were new in town. Yes it has been a few years. At that time my crew was fair, friendly, helpful. After today I realize, like most businesses which experience a few years of success, are nothing more than a racket. Super inflated price for minimal work (20 mins?), sullen, superior workers, and to top it off, the dreaded tip screen. Why do I have to tip you for doing your job? Yes, I did agree, I did pay. I think I was in shock, disconnected as to how such a lovely service, once upon a time, turned into another grabbing con. PI am in Tucson, AZ. Do yourself a favor. Find a guy with a trailer or do it yourself.

It took 3 days for them to show up, thier add days, we will be there after you hang up. I had a pile of basement crap, less than 60 cubic feet. They wanted, $460 I can get a 20 yard container for the same price. And it took three days to find out. They take with both hands. National average for each 1 square foot is $2. They demanded $8, or over $400 for 60 feet of basement trash in a pile behind the house. So I ordered a container instead. Save time, they are nuts.

Keegan and Cooper were polite, professional and went above and beyond to assist us in the midst of our move! It was a large job which they handled in a timely manner while providing Superior Customer Service! Cathy Berry

This is the worst company we've ever used. They quoted us $150 and charged us $509. They take advantage of people and abuse customers with very high prices for a service that should be much less. Buyers be ware.

Had one great experience removing old couches from my parents home. Rj and Juan were very professional and took extra precaution when it came to removing their junk. Thank you all I'm definitely recommending this to family and friends!

The estimate over the phone versus the quote onsite were somewhat off. Had to negotiate the rate to talk him down for him to give me a better price. Not what was the estimate, but close enough.
I also helped carry out the furniture as it was very heavy. It took three of us to get it out of the house. Make sure you have a promo code. It helps. Not a huge fan. Can't say that I'd use them again or refer them to others, unless you're in a bind and have no choice.

Ray and Louis from the Manchester Ct office arrived for a night pickup. I am in the process of clearing out a parents apartment. They came in and got the job done quickly and efficiently! I was a little surprised by the cost however. This is no reflection on the guys! They helped me rectify a stressful situation!

Called for same day service not knowing how the experience would be, but always interested. When I thought I wasn't going to use them due to the estimate, Juan was very friendly and made it work for me. They are pretty pricey, but it was nice that we didn't have to do the heavy lifting or deal with the stress of multiple trips to the dump. Will probably use them again when we do our next "spring cleaning". Thank you for your service!