AA Motorcycle Shipping

They picked up the motorcycle in Canada and dealt with all the customs "crap" that I refused to deal with. The price was very reasonable, and the bike actually arrived abput 6 days before the actual "eta" date that was originally given to me. PLUS the bike arrived safe and sound with no damage to it at all

I rode my Triumph Tiger 800 from Boston to Charleston, SC. I wanted to spend extra time down south, so I instead contacted AA to ship my bike back North while I flew home.

I was able to leave the bike at a friend's house and he met the driver a few days after I left. I was able to track the location of my bike over the next few days. It was picked up on a Friday and delivered the next Wednesday. The pickup timing and delivery timing was much faster, and seemed to be much cheaper, than other quotes I received from competitors. (They picked up the bike the week after I called; other companies said 4-7 weeks for a pickup date; they delivered it less than a week after pickup, other companies were giving estimates in MONTHS).

All in all, very happy. If I need to ship my bike again, I know who I'll be calling.

The door to door pick up and delivery service is a big plus. However, the on-line tracking was never current. I couldn't track what location my shipment was at. Only until it reached the destination state is when the tracking system got current. It would've been nice to see each day where the shipment it at. Otherwise, the service was great and my motorcycle delivery from Illinois to California went smooth and most importantly, my shipment was protected with no damages.

I have used 1AA over the last few years, I can't say enough positive things about them, I ship several motorcycles each month and I have never experienced any damage or issues what so ever, The tracking system they have will allow you to see where the bike is and estimated delivery time, I cant say that about the companies I have used in the past! I typically deal with a gentleman by the name of Selwyn, he is professional, courteous and very knowledgeable. He is always ready with a kind word and a sincere thank you. I recommend 1AA to all of my customers and I whole heartedly would recommend 1AA to anyone. Please feel free to contact for additional info. Fred Allen Owner Allen's Alley American Motorcycles

This was a smooth and great experience. I booked online -- I actually made a mistake on the pick up date for my vehicle and called 1aamotorcycles.com for help correcting it. Within minutes they fixed my mistake and a week later, their crew showed up at my house and quickly picked up the vehicle. They were very professional and efficient. The vehicle was delivered to my parents a week later and my parents had the same experience on their end.

My overall experience with 1aamotorcycles.com was very good. Customer service was very helpful in explaining the cost and the transporting process. My bike was picked up in CA at its estimated date and delivered to me in MD at its estimated date and we were able to track the bike during its transportation.
The transporting office in MD called me a couple of days in advance to let me know exactly when the bike was going to be delivered and they were very polite and professional. They had the transporter give me a courtesy call to let me know when they'd be at my house and they came on time and had the bike ready and waiting for me in my garage before they even rang my doorbell. The delivery man was very pleasant and needless to say, the bike arrived safe and sound! The people we bought the motorcycle from recommended AA Motorcycle and we're glad they did. We were very pleased with their service!

Customer service is rude and they never call you back ever and if you don't mind waiting 3x as long for your goods to get to and again customer service rude then good luck took almost a month to get my motorcycle never again

7 days as estimated from Vero Beach, FL to Seattle, WA. Can't get a much longer journey across the country but AA picked up on Friday and delivered to me in Seattle the following Friday. I really appreciated that along with the great price that went along with it.

Excellent customer service - I called with a couple of questions and a real person answered and helped me right away.

It was extremely easy to ask for a quote and make the shipping order, within 48hrs I had my confirmation call for time and date of pick-up. During pick-up, drivers were on time and the loading was efficient and effortless for me.

Delivery was also very efficient and easy, the drivers called 40min beforehand and delivered on time with no problems at all.

I would reduce my rating if I had something to complain about, but I don't. I was given dates for pick up and delivery and those were the pick up and delivery dates. My new bike showed up in perfect condition when it was promised and I have no complaints. The guy's on the the truck were very carefull unloading and it went smoothly.

The only complaint I have is the motorcycle sat in the destination city for a full 24 hours...I was never called. The ability to track the shipment is cool, but it can drive you crazy if the item has arrived in your city and you receive no communication. I called to find out when it would be delivered, as I paid for residential delivery and was told it couldn't be done until the next day. With that, it would have been delivered in the allotted time; however, I was not going to be home the next day and no concessions were made to accommodate the schedule. Also, I was told the drivers went home at 3pm. I was, however, able to go to the shipping facility and pick up the motorcycle.

The company used for shipping scheduled a dropoff of the motorcycle and then not only didn't make the scheduled window, but didn't call to let me know. The only way I found it that they hadn't even loaded the bike (thirty minutes away) was by calling them to let them know I had to leave.

The experience was good for me, I had never shipped anything this big and it was a relief to see my bike had been handled very carefully!They were the least expensive BY-FAR and I was impressed with the professionism. Very satisfied with this shipper!

I had never shipped a motorcycle before and was a bit aprehensive about the long trip from California to Connecticut the bike would take. The shipper was very highly recommended by a friend who had shipped a bike with them in the past. In retrospect, I had nothing to worry about. 1aamotorcycles.com was absolutely great to work with. They did everything they said they would and more: They guided me through the various choices and helped me select the best option to ship my bike. The bike actually arrived ahead of schedule in perfect condition.

Absolutely horrible communication. The only time I was contacted for this entire service after placing the order was when the delivery was 7 miles away despite requesting a minimum hour notice. I waited 4 days with the bike an hour away without a call for scheduling delivery and had to make 2 calls to get it scheduled as no one returned my call regarding the voicemail I had left specifically requesting to be called. The bike was an hour away for a total of 8 days before delivery. On top of that, they put the person they picked up the bike from as the person who placed the order. 1AAMotorcycles may not have handled the local delivery, but I didn't pay a local shipper, I paid 1AAMotorcycles. Not a lot of confidence from this operation.

I don't really have a problem with 1AA themselves but the shipper that they contracted out to I don't think had much common sense. Due to circumstances I had to leave my bike at a local dealer for pick up (since they only pick up Monday to Friday 9-5 which is the time most of us are at work), I left the dealers number as the primary contact and my cell phone number as a secondary. The shipper (again not 1AA) called the dealer, asked for me and when they were told I didn't work there they thought well thats that, best not to ask any the information nor to call the secondary number as I never received a call or message. The bike was supposed to be picked up between July 10-13, after several calls back and forth with the honestly pretty great customer service here at 1AA it was finally picked up on the 26th. From that point on the shipping went smooth and I have no complaints.

1aamotorcycles.com shipped a motorcycle I was giving to my son-in-law from Bremerton Washington to New York City. Their quoted price was a little more than half of what I was quoted by 3 other shippers. They picked up the motorcycle when they said they would and delivered it, when they arranged with the s.i.l. In the same condition as when they picked it up. I could not be more pleased with their service.

They did a awesome job so much so that my best freind upsed the keys here the day after they left with the bike and the bike not only showed up in perfect condition but a day early and beet the keys here by 48 hours I was very impressed

When I went to edit my shipping info the information from the 'Ship From' fields autopopulated the "Ship To" field and I almost messed up the specified delivery address. Recommend verifying the code doesn't make the same error for future customers.

Everything was fine except for the idea I still don't know why I had to pay the other company $70.00 when I had already talked to Debbie. So I paid the full price to AA plus that $70. That really agrvated my and know one would listen on that. Especially the guy who wouldn't book until I paid the $70 when I said I already have my quote with AA.

I contacted 1aamotorcycle to transport my wife's new Harley from North Carolina to Connecticut and was hoping I had made the right choice. I did. From the customer service rep Julia to the drivers that delivered the bike I was very pleased with their assistance and courteousness! I was happy to see that you could track the progress and also I was called in a timely manner for the delivery of the bike! Overall this was a very painless and easy transport and I would highly recommend this company!

Overall communications were not great. Shipper was confused that it was a terminal to terminal contract. Shipper kept call to set up delivery appt.
Worse part of the transaction was that the paperwork I received had the wrong address for the terminal in Waukesha. It caused me to spend the better part of a Saturday trying to find the place and trying to contact a human to talk to and get the right address.

Shipped a motorcycle from TX to CA. Shipping was faster than expected. Driver was competent and professional. Bike arrived with no damage. Would highly recommend.

1aamotorcyle shipping was awesome. I had my load scheduled through haul bikes.com. What a joke, stay away unreliable and don't honor their word. Day before I flew across country to gather and load my **** classic bike I called haul bikes to confirm pick up date they promised was still a go. Haul bikes stated they were now 2 weeks away. There went $*** in plane tickets. I called 1aamotorcycle and in three days they were there. The driver was the best. He took great care during loading and securing. Driver kept in constant contact and even gave me his cell phone number so I could contact him if wanted/ needed. Best shipping experience ever. I will use no other company. Said what they could do and did what they promised, no hidden fees at unload. There are some real crooks in the transport business, 1aa motorcycle is not one of those. I will never trust another company with my valued items. If it wasn't clear, trust no other!
Rohn Richards