1ClickPrint

I order my items on the 28th Nov estimated delivery time as between the 2nd and the 6th December tracked my order still says my box frame is in the printing que and has been the same for days I have emailed customer service all you get back is the automated email back which I received the same one again when I emailed 2 days later I have tried to call customer service which is a joke you can't get through you go from 3rd to 8th in the que I then finally got to the next to be answered and the got cut off what a joke I still haven't received my items and it's the 14th Dec and still can't get through to there customer service

I ordered on this website a month ago after seeing some good offers online. I was given an estimated delivery date which was around a week after my order. The following week I went online to check my order and much to my excitement I saw the estimated delivery date had moved forward by 2 days which was great. I then went to check the day before it was due to be delivered and it had been pushed back to the original date. Annoying but fair enough. I then kept track of it every day and every single day I checked the date was pushed back another day, then another, then another, etc.
I sent several emails and was just given excuses... we're really busy, it will be posted tomorrow (but it wasn't), etc, etc. I never even once received an apology by email.
Then I had a search online for their company. First off I found no end of bad reviews which was rather annoying. Then I found a facebook page where several people had posted comments that they had ordered after me and already received their orders, and also several comments saying they had received their orders well before their estimated delivery date.
I went online to check today and surprise surprise it had been pushed back yet another 3 days. Despite the website saying it had been printed... strange. So I decided enough was enough I wasn't letting this company keep my money for the appalling customer service that they were offering.
When I rang to cancel I queried why other people had already received when they had ordered after me and they used the excuse 'sometimes orders fall out of the queue'... no reason as to why or no offer to sort the problem out. Just yeah have your money back.
I've never in my life experienced customer service like theirs.
Keep your money. Spend a little more (there are still fantastic offers on other sites) and get better service and quicker delivery. Don't shop here.

Also since cancelling i left a review on their Facebook page which was deleted and theyve blocked me from their page.
For anyone concerned its well worth reporting them to action fraud and trading standards may be worth a call aswell.

But just remember if you're reading this before buying, dont do it!

Amazing products great communication nothing bad to say very satisfied with my order perfect outcome

Very happy with my order, amazing quality of products and delivery on time, I'd really recommend them.

I cant how much they helped me out rushing through my mums birthday present. Amazing levels of service. Ross especially was spot on

Everything about the service was fantastic, easy to use website, fast delivery and most importantly an amazing canvas for my wall!

Fantastic pictures and all other products well happy deffo get in some more good I really enjoyed all my products

Just recieved my first ever order from One Click. Am so happy. Superb quality and value for money best on the market

Placed an order over a month ago. Never received it, no response to email, can't track the order from thrive site. Won't EVER ORDER AGAIN!

Gorąco polecam! Doskonała jakość oraz przemiła obsługa klienta. Zamówienia przychodzą na czas i są cudne.