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1stDibs

Overview

1stDibs has a rating of 4.6 stars from 468 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention customer service, good experience and free shipping. 1stDibs ranks 14th among Home Decor sites.

service
41
value
36
shipping
37
returns
31
quality
30
This company responds to reviews on average within 2 days
+51
How would you rate 1stDibs?
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Canada
1 review
1 helpful vote
Follow D J.
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Twice now when I type in my country and postal code, the response is "Free Shipping,", but when i pursue it, the actual shipping cost is almost the price of the item. That's VERY misleading -- also known as bait and switch, which is unacceptable from a company as reputable as yours, with whom I've dealt for many years. I'm very disappointed with this.

Date of experience: April 11, 2024
GB
1 review
0 helpful votes
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Tried to order this item the other day and my bank blocked the money transfer I then had the transfer of monies unblocked and tried to put the order through via 1st dibs with no success so I'm trying again and hopefully it will go through this time you need to have someone on a phone line like the good old days to talk to

Date of experience: March 27, 2024
New Jersey
1 review
0 helpful votes
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4 times I have "purchased" items only to be told anywhere from 4 days to 3 weeks. My items had been sold and I would be getting a refund. If you charge my cc then you have sold the item. Not providing it is fraud and breech of contract. Doesn't matter if you credit my the charge or not. That was not what I agreed to.

Date of experience: March 29, 2025
Texas
1 review
0 helpful votes
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Great product!
March 20, 2025

Great product! Good experience! Hope to buy more in the future!

Date of experience: March 10, 2025
Georgia
1 review
0 helpful votes
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Exquisite example from the Couture
March 24, 2025

Exquisite example from the Couture. Too wonderful for words! Merci

Date of experience: March 14, 2025
Massachusetts
1 review
0 helpful votes
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Great experience, pleasant and professional communication

Date of experience: March 5, 2025
Florida
4 reviews
3 helpful votes
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Repeat site customer, always have good experience with...
April 6, 2025
Updated review

Repeat site customer, always have good experience with 1stDibs

Date of experience: March 27, 2025

Repeat 1stDibs shopper, very good experiences over...
November 16, 2024
Previous review

Repeat 1stDibs shopper, very good experiences over the years.

Date of experience: November 6, 2024
Alabama
1 review
0 helpful votes
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Excellent!
February 21, 2025

Excellent! Kate was so great to work with! The ring is beautiful!

Date of experience: February 11, 2025
Spain
1 review
0 helpful votes
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It has been fantastic buying my gifts here
February 21, 2025

It has been fantastic buying my gifts here. Will buy again in the future

Date of experience: February 11, 2025
South Carolina
1 review
0 helpful votes
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Extremely satisfied wonderful item would definitely buy from seller again

Date of experience: February 7, 2025