1stDibs has a rating of 4.6 stars from 468 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention customer service, good experience and free shipping. 1stDibs ranks 14th among Home Decor sites.
Twice now when I type in my country and postal code, the response is "Free Shipping,", but when i pursue it, the actual shipping cost is almost the price of the item. That's VERY misleading -- also known as bait and switch, which is unacceptable from a company as reputable as yours, with whom I've dealt for many years. I'm very disappointed with this.
Tried to order this item the other day and my bank blocked the money transfer I then had the transfer of monies unblocked and tried to put the order through via 1st dibs with no success so I'm trying again and hopefully it will go through this time you need to have someone on a phone line like the good old days to talk to
4 times I have "purchased" items only to be told anywhere from 4 days to 3 weeks. My items had been sold and I would be getting a refund. If you charge my cc then you have sold the item. Not providing it is fraud and breech of contract. Doesn't matter if you credit my the charge or not. That was not what I agreed to.
Great product! Good experience! Hope to buy more in the future!
Exquisite example from the Couture. Too wonderful for words! Merci
Repeat site customer, always have good experience with 1stDibs
Repeat 1stDibs shopper, very good experiences over the years.
Excellent! Kate was so great to work with! The ring is beautiful!
It has been fantastic buying my gifts here. Will buy again in the future
Extremely satisfied wonderful item would definitely buy from seller again
Answer: Thank you for your inquiry! You can contact us Monday - Friday from 4am - 6pm ET, & Saturday - Sunday from 9am - 6pm ET. Our dedicated specialists are available via live chat (fastest response), email, and phone to help with answering your questions and assisting with any other concerns. Please kindly see this link attached for our direct to contact us: https://www.1stdibs.com/contact/ Kind Regards, 1stDibs
Answer: It's a real company. But as I have learned by experience their policies and buyer protection are a scam. They mark up prices and sell high. You over spend and no way to get a refund. I'm highly disappointed in their ethics. Don't buy, look elsewhere.
Answer: None all experience has been negative, it seems to be full of fraudulent activity