1supershop

Scam scam scam took 99.00 of my money no grill no answers to email suck company remember if it sounds to good to be true it is and this company is proof stay away and remember check reviews before you buy 1 time i forgot to do that and screwed

I ordered a car seat/stroller from their online store which had been advertised on Facebook. All I received was an email confirmation that my payment was paid. I emailed them 9 days later asking when my order was being shipped. I didn't get a response. I went to their site, logged in and noticed that I could get a refund if I didn't get my purchase in 7 days. I wrote and requested a refund. Again, no response. I tried to log in to their site again and was told that the email and password didn't match. I tried several attempts and assumed that this company was avoiding me. I notified my bank and this company is flagged. Please, do NOT order from this site! Their phone number is invalid.

I ordered my grill on the 1st of the year. It has been almost 4 months since I ordered it! Where is it being shipped from? I will be getting in touch with the Attorney General and I will get to the bottom of this scam.

Their phone number doesn't exist and doesn't work. They never sent me a tracking number either. The item was never received. They are a scam and they do not reply to emails. They sent a generic email with lots of grammatical errors, but no tracking number. SCAM SCAM SCAM!

I ordered a grill from them as well and it's been two months with several emails and only one response. Facebook had their AD and I ordered the grill through the Supershop website. No customer service number

I was foolish enough to order a grill for half price from a Facebook ad but after seeing the same company offering a Weber Grill ($500+ in stores) for $89, I knew I was in trouble. I emailed immediately to cancel my order: no response. Emailed again a day or so later: no response. Called the number in UK listed on their website: Error - number is unrecognizable. Emailed a last time: no response. Called my CC company and hope to get reimbursed. Checked their website: It is based in UK, selling products in the USA. The shop is powerd by a Chinese company. Untraceable. I'm going to cancel my credit card!

I saw an ad for a carseat in my newsfeed, I followed link and purchased it. It stated on time gauranteed 7 day delivery! So today being day 7; I emailed them my order # and a picture of their guarantee. After no reply I went onto their site and read about their live chat and 24 hour exceptional phone service... I cant find No chat live or not! And the 12 digit phone number did not lead to even a ringing phone! So now Im out $90! Thanks facebook!

I seem to have fallen foul to the to the same issue as everyone else. I normally look at company reviews before ordering but was too excited when i saw this lightsaber and rushed in to buy. Like everyone else i also received a cheap plastic lightsaber that wasn't even close to the product page.

I originally wrote a bad review of Viral Superstore saying it was a scam. To be fair, I finally received the wallet after many weeks. It took so long to get it, I ordered another wallet from another company. The wallet from Viral was disfunctional

Wow i thought i would treat myself to an uber cool lightsabre, i thought wow that would be really awesome in my collection and could show it off,
However what i recieved was a piece of cheap tat that you could pick up for 50 pence, i feel sooo cheesed off and cheated! I too saw the promo vid on facebook feel really stupid for actually trusting them to actually not con me, well thank god i payed via paypal as there helping me with the query as we speak, very very unhappy customer!

Ordered and paid for, what was believed to be, a Weber Grill. They took my credit card information and billed me. No contact information. A month later received a transparent stretch cap instead of the grill. A $5 value. The package was from 88# Houdal Street, Suzhou Industial Park. A total scam!

Ordered the black stone grill in June 2018. Now March 2019, guess what no grill. Every email had a cookie cutter response. Thank God I used a credit card that reversed the charges! Buyer beware!

DO NOT BUY! Ordered the 36" Griddle... took my money right away, emailed me an order confirmation. Still have not received it, email gets bounced back and phone is disconnected. DO NOT WASTE YOUR MONEY LIKE I DID!

I ordered a stroller and got a iPhone charging cable. I printed my receipt and the canned email response they always send. I also filled out an RMA on their website. I took the receipt and canned response plus the package and cable to my bank and they processed a chargeback. This is possible if you used a visa or mastercard.

Ordered a telescopic ladder that never came! BS email responses for 90 days. Let's get a class action suit against Facebook.com for not screening their sellers

Ordered this January 17th, took my money and its been almost 2 months and received a toy car with an address in China. Big time scam! Facebook popup add. DO NOT BUY

I got taken as well but figured if its fake PayPal will protect me, Think again, PayPal will not refund you unless you can provide ABSOLUTE proof not only of your returning the item but of it actually arriving, what's the bet if you paid the cost of return that nobody would accept its delivery and therefore PayPal can and will in a heartbeat close the claim no refund no comeback no second chance, they don't care so be very wary about PayPal promises.

We ordered the Blackstone on 1/17/2019 and they had no problem taking our money $99.90 but we have never received the product. We are usually more careful but fell prey to a good price.

WOULD HAVE GIVEN A NEGATIVE 5 STAR RATING IF POSSIBLE. I noticed others giving the same info about paying for a gas grill and still not having it delivered almost 2 months later. THIS WAS FROM A POPUP AD ON FACEBOOK. Same deal. When you email to get staus, or more recently to ask for a refund ($99.90) they just generate an automated response with no new information. It's like being in the loop from hell. DO NOT ORDER FROM THIS COMPANY! THEY TAKE YOUR MONEY INTO THE BLACK HOLE AND NEVER DELIVER THE PRODUCT!

DO NOT BUY ANYTHING FROM THIS SITE. THEY ADVERTISE ONE THING AND YOU RECEIVE SOMETHING THAT ISNT REMOTELY CLOSE.

Thank god I paid them through PayPal who delightfully reimbursed me in full after submitting a claim. I got lucky but be forewarned because I heard other people were not so lucky getting reimbursed.

I wish I could attach the photos of what I received... The ad says 100% identical to what's shown. Which to be clear was a metal Luke Skywalker lightsaber in Rey's hands. Nope! I got some black handle with silver brush stoked paint, that has four prongs going up towards an already broken plastic tube that was supposed to be the "blade" I guess. "Collector quality" they said. Not even a plastic version of what in the photo! SCAM, FRAUDULENT, DON'T WASTE YOUR TIME OR MONEY.

This company is based in China and thinks that they are untouchable. The lightsaber I bought was dime store garbage. Will be in touch with the FBI fraud division.

Ordered the black stone grill never got order jan 1 st never seen it or got any email it's a sham how people take your hard durn money and get away with it